Ordered a bike on the 11th of september. On the 21st I've mailed to ask when the bike was scheduled for preparation because I've read there were some delays possible. I've got a quick response... See more
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Excellent service. New CUBE e-bike arrived on time and pre-assembly correctly done. Good pricing also and only €10 packing and courier charge across Europe.
MHW Bike works well and the response time of their customer service is exceptionally quick during your decision process and before the payment is made. Unfortunately, the response time rapidly slows d... See more
I'm satisfied with the quality of the shipment and the very kind service. What holds me from giving 5 stars is the fact that the range of body length given on every Cube website in practice is correc... See more
Company details
Written by the company
Competence and many years of experience are the prerequisite for a long-term successful company. Our well-trained team ensures that your order runs smoothly. Whether telephone advice, friendly e-mail correspondence or complete invoice and logistics management - with us you are always on the safe side.
MHW Bike-House GmbH
Written by the company
- Bicycle online shipping
- After we have received your order, your desired bike will be individually assembled by a specialist, tested and, after a final inspection, packed safely and professionally so that it can go on its long journey. You will receive your bike fully assembled and adjusted. Just straighten the handlebars and tighten the pedals - and the fun can begin.
- Huge stock and fast shipping
- We have extremely short delivery times, because we have almost every bike model from our store in our main warehouse. So there is almost no loss of time, and already a few days after your order you have the parcel service with your bike standing in front of your door.
Free shipping for bikes and e-bikes
Many products even with immediate shipping
Shipping to almost all of Europe is free from 50€ order value!
Contact info
Schmollerstr. 43, 74523, Schwäbisch Hall, Germany
- 0049 791 9566 8950
- info@mhw-bike.com
- www.mhw-bike.com
3.7
Average
796 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great selection, great prices
The website had so much to offer and was easy to use. The prices were fair and the shipping was quick.
May 16, 2024
absolutely wrong company
absolutely wrong company. 20 days and still waiting for my delivery. nowhere is it mentioned on the site how long the delivery takes. I would not recommend her to anyone. I will seek my rights in court, after consulting a lawyer.
May 16, 2024
Delivery below any reasonable standard
MHW sent the bike much later than promised (3-5 days delivery is fake news). But, the worst is that they use DHL for delivery, which at least in Sweden is the carrier with the by far worst reputation. Indeed, almost two weeks after my order, DHL gives me a date and time for delivery, but they never show up on the given day and I never hear from them. I contact MHW by email but they do not answer me untill I send a second more upset email and then they tell me they will contact DHL and get back to me. I have still not heard anything, and still no bike. Never MHW again.
May 16, 2024
Unprompted review
I had issue while installing the pedal…
I had issue while installing the pedal onto the Bike. Conveyed the same with MHW team. And was given a quick resolution, to my problem. Appreciate this so much.
April 15, 2024
Excellent service
Excellent service. Accurate instructions to assemble the bike. Good packaging.
April 25, 2024
It was excellent delivery.
May 3, 2024
every thing was great
April 19, 2024
Super positive experience.
The bike arrived in two days in perfect condition, and super well packed. Be aware that you might need special tools to assemble the bike, and this is up to you to have. I will definitely use the MHW services again.
April 29, 2024
Cube bike
advantages: professionally secured bike for shipping. free delivery to Poland. good e-mail contact with the store.
cons: they write that the bike will arrive within 3-4 days. won't arrive. the time needed to pack and ship the bike plus transportation time via DHL is approximately 10 days.
April 25, 2024
Everything went as expected
Everything went as expected. From ordering, to packaging and delivery time.
Product arrived in mint condition.
April 22, 2024
good contact with shop
good contact with shop, bike came well protected, 48h delivery across countries
April 17, 2024
Missing flexibility
I placed the order and the money was transferred.
The bicycle I purchased was not in stock, which appeared afterwards.
I was forced to buy a more expensive one without any chance of getting some compensation or splitting the difference in half. I do not like that approach when a mistake is on the seller's side.
April 17, 2024
Quality Services at good prices
Fast Delivery, Bikes comes mostly installed, for the few remaining parts you have clear instructions. Bike is ready to be used in a few minutes
March 18, 2024
New bikeR
I have been riding a road bike for over 15 years.
I will ride a mountain bike for the first time. The bike is very nice despite the damage it arrived.
April 10, 2024
Fast
It was super to get an item From Germany to Lithuania in 1 week.
Thank you so much.
Only one problem was, that box was broken and I had to open box and check everything with courier.
But I think its folt of DHL.
April 9, 2024
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