The store has a peaceful environment, thus making it easy for shoppers to take their time when shopping. All the products on display are organized, and the staff members are always willing to help out... See more
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After 6 weeks without receiving our purchase we reached out to inquire. We were informed that it was delayed in customs with no estimated arrival date. Never received the product and had to request a... See more
Company replied
MiaDonna has become my go-to jeweler ever since I purchased my significant other's engagement ring through them. Their designs are varied and timeless, and their craftsmanship is second to none. The f... See more
I was disappointed in email response time. Towards the end of the process I asked questions about the status of my ring sizing and the inability to get a ship date was placed on the casting departme... See more
Company replied
Company details
Written by the company
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals. As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
Contact info
7279 SW Bridgeport Rd, 97224, Portland, United States
- 503.336.1581
- help@miadonna.com
- www.miadonna.com
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I had an amazing experience at…
I had an amazing experience at MiaDonna. The staff was so friendly to me and accepting and I was nervous about this, being a member of the LGBTQ community and hearing certain horror stories about discrimination at other places. They were quick and efficient and helped me choose the perfect diamond for my fiancée. I also love what the compablny stands for and the eco-friendly aspects of the company. Would 10/10 recommend.
Simple And Elegant
I love it! It fits perfectly and is very comfortable for every day wear.
I find it’s simplicity refreshing! Thank you Mia Donna ❤️
Heart Warming Heart
The folks at MiaDonna via email and phone conversations worked patiently with me to select a ruby heart stone of very specific weight, to discuss precious metal alloys and to develop a custom ring setting for the stone with their metals crafters that included details as fine as the shaping of prongs and the cross-sectional profile of the ring itself. I sometimes felt that the design suggestions I made were 'pushing the envelope', wondering if they could be done, so much so that I was hesitant to suggest some, almost bashful. That I made them at all is a testament to the open minded and encouraging way they interacted with me. The completed ring was everything I had envisioned and delivered on time at a reasonable cost in the short time available, during trying times, prior to the presentation event. Thank You!
Stunning and Perfect
Originally, I designed a custom ring for my fiancé. It was not her favorite and since she’ll wear it for the rest of her life, she ended up designing her own and we picked out mine which the company made!
The original ring was not returnable or refundable because it was custom.
The two rings we finally received were absolutely perfect! They are both stunning.
We worked with Leslie and she made the process so smooth and easy. I would recommend this company to everyone!!
Exactly what she was looking for and…
Exactly what she was looking for and she loved it. The fit is perfect and very comfortable.

Reply from MiaDonna
I love the idea of conflict free…
I love the idea of conflict free diamonds and the pendant itself was nice. I paid hundreds to upgrade to a longer necklace chain but the chain was so thin and insubstantial and came out of the box really tangled up. We spent at least 20 minutes carefully untangling it, trying not to snap or kink it. The chain is something you might expect to be included in a piece that’s worth $25, not well over a thousand dollars. It was a bit embarrassing and ruined the experience of gift giving and receiving. Also, they charged me $70 for Saturday shipping when their website quotes $25 for the same.

Reply from MiaDonna
Dr. Geologist loves her conflict-free diamond!
As a PhD-level geologist, I am 100% behind MiaDonna & Co.'s mission to provide mining-free, conflict-free diamonds to customers while empowering African communities with economic independence. This approach perfectly addresses the two biggest problems with conflict diamonds. As a wife, I am completely obsessed with my breathtaking Type IIA diamond, which cost 40% less. I was able to upsize my center stone! The sales manager, Justine, provided me with the best customer service I've ever received for such an important purchase; she is professional, knowledgeable, prompt, and friendly. I recommend MiaDonna's jewelry to anyone who will listen to me rave about it!

Reply from MiaDonna
I went in to the showroom to decide on…
I went in to the showroom to decide on a ring. Customer service was great, and you guys were very helpful. Once I paid for the ring I wanted I wish there was better communication about the shipping process and delivery. If there was a way to watch the process online, Like a ring tracker, I think that would be extremely helpful. Other then that you guys are amazing! Thank you!!

Reply from MiaDonna
Ring Upgrade
I came in wanting to upgrade the center stone in my wedding ring, and left with a new diamond and so much more! I was able to talk through all the options and shop for the best possible stone in my price range. MiaDonna also added studier prongs, resized my ring and repaired some shoddy work from a different jeweler. It was ready to be picked up within a week, looking brand new. I'm pretty astounded at how inexpensive everything was for the quality I got. I am so happy with it and will definitely be a repeat customer!

Reply from MiaDonna
Amazing
Professional wonderful friendly sales team- every visit was truly perfect - I will be back for more jewelry throughout the years to come

Reply from MiaDonna
First
First, I will say that I loved the end result of my custom ring. However, if you are looking for a process that is quick and efficient, this isn’t the place. From start to finish, my ring took 3 months. Emails were frequently lost and renderings were very misleading to someone with an untrained eye such as myself. It was a frustrating process but yes, I’m happy that I stuck with it because I did get what I wanted in the end.

Reply from MiaDonna
Awesome prompt service with good clear…
Awesome prompt service with good clear communication

Reply from MiaDonna
I love the ring can't wait to give it…
I love the ring can't wait to give it my gf hopefully going to be fiance. It's beautiful perfect to what I envisioned!!!

Reply from MiaDonna
I received my item in 2 days
I received my item in 2 days. and it was exactly what I wanted

Reply from MiaDonna
The at-home try on process was perfect
The at-home try on process was perfect! It was quick and easy. It definitely was helpful to narrow down which styles of ring that I liked and to see how each would look on my hand from the comfort of my own home.

Reply from MiaDonna
Terrific
Terrific, responsive service. answered all my questions and provided all the options I wanted. Will return the next time I'm looking for something like this.

Reply from MiaDonna
Great group of people
Asked a few questions and made a request for photos of a stone on a certain setting, reply was super fast and kind in words. Very helpful communications from the sales reps. Can't wait to see her face when I present her with this gorgeous ring!

Reply from MiaDonna
Absolutely amazing experience…
Absolutely amazing experience purchasing a ring from Miadonna. First and foremost, the ring was made beautifully and was the perfect ring for my fiancé. In addition, it showed up in a beautiful box and bag with the certificate safe in it's packaging. Much nicer than what I've seen from competitors. I should also mention I recieved a first responder discount, which I've never seen from other jewelry businesses. Lastly, and no less important, was the frequent and consistent contact I had with Leslie from Miadonna. She responded swiftly to emails, ensured my ring made it to me safely by an important date, and always remained professional and responsive. Thank you for everything.

Reply from MiaDonna
I am loving my delicate
I am loving my delicate, feminine 5 diamond tennis bracelet in rose gold. The package arrived quickly and beautifully presented. I am very happy I found MiaDonna!
Perfection!
Thank you. I love your mission. I love my new earrings. The quality and speed was amazing. <3
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