The product is effective. Advanced Crepe Fix actually works. I have spent an embarrassing amount of money on skincare and usually get limited to zero results. Not here. Advanced Crepe Fix has improved... See more
Company replied
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Review summary
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Reviews shaping this summary
I am 66 years of age and was aging fairly well. When my husband of 29 years passed from a 6-year illness I lost 30 lbs. My skin looked like the crepe paper hung at childhood birthday parties! My arms... See more
Company replied
I was a regular customer but was NOT CONSISTENT. I noticed a difference after a few days but got lazy so I am going to return to my routine. Im using Facial Cleanser, Wrinkle Fix, Intensive Ey... See more
Company replied
This is my second order of lifting and firming cream. It’s an excellent product and I will not be without it! When I meet new prople in my community, they look startled when I trll thrm my age (81.)... See more
Company replied
Company details
- #52 of 82 best companies in Beauty Product Supplier
- #11 of 18 best companies in Cosmetic Products Manufacturer
- #18 of 32 best companies in Cosmetics Industry
- #33 of 62 best companies in Cosmetics Store
- #16 of 22 best companies in Skin Care Clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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The product is effective
The product is effective. Advanced Crepe Fix actually works. I have spent an embarrassing amount of money on skincare and usually get limited to zero results. Not here. Advanced Crepe Fix has improved my skin beyond the initial application. There are lasting results. The skin on my upper arms, but especially my thighs, has noticeably improved. I feel more confident in shorts! Yay!
August 3, 2026
Unprompted review
Reply from MiamiMD
Hi Cathleen,
Thank you so much for sharing your experience!
We're absolutely thrilled to hear that Advanced Crepe Fix has delivered the results you were hoping for. Knowing that you've noticed lasting improvements especially on your upper arms and thighs and that you feel more confident wearing shorts is wonderful to hear!
We're so happy to be part of your skincare journey. Enjoy your continued results!
I use your total beauty
I use your total beauty, matrix cream, intensive eye cream, face wash, and I take your supplements of total beauty, matrix, and repair and rejuvenate, and I cannot live without any of these products. I just love them
August 3, 2026
Reply from MiamiMD
Hi Nancy,
Thank you so much for your amazing feedback!
We're absolutely happy to hear that you love your products! It means so much to us that Total Beauty, Matrix Cream, Intensive Eye Repair, Repair and Rejuvenate have become such an important part of your daily routine.
Your kind words truly make our day, and we're honored to be part of your skincare and wellness journey!
Wishing you continued beautiful results!
I love the this.
August 3, 2026
Reply from MiamiMD
Hi Donna,
Thank you so much for your wonderful feedback!
We're glad to hear that you love it! Knowing you're enjoying your product means so much to us.
Thank you for taking the time to share your experience. We truly appreciate your feedback and look forward to being part of your skincare journey!
I 100% concure with the posted negative…
I 100% concure with the posted negative review on this product without having to reiterate the details. My money was absolutely wasted for all the same reasons, after using an entire jar. When I ordered this product i would not set up an auto shipment without trying it out first, then i recently received a new shipment. I called them directly and reported this and of course they stated i requested it. NOT TRUE. In addition to the rep continuing to try and conveinceme to use and purchase more product, i got quite angry, what part of it dosent work and i will not continue to use this do you not understand. I requested a return label to send this back. all they offered was a discounted rate to return it. Ridiculous. I am not going to pay for this, i did not ask for it. Ultimately the CS rep was no where near accomodating. NOT HAPPY one bit, bad business practices, I almost feel the high ratings posted were all ficticous. Almost a scam. I recommend you look up the reviews before purchasing, which Im guilty of not doing. I do not recommend this at all.
August 3, 2026
Unprompted review
Reply from MiamiMD
Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that you were disappointed with both the product and your customer service experience.
We understand how frustrating it must have been to receive an order you didn't expect and to feel that your concerns weren't fully addressed. That is certainly not the experience we want our customers to have.
We take feedback like yours seriously and appreciate you bringing these concerns to our attention. We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
Thank you again for your honest feedback.
I had a problem with my credit card and they were able to take care of it
I had a problem with m
August 3, 2026
Reply from MiamiMD
Hi Jerry,
Thank you so much for your feedback!
We're delighted to hear that our team was able to quickly resolve the issue with your credit card. Providing prompt, helpful, and hassle-free service is always our goal.
We truly appreciate you taking the time to share your experience. We're always here if you need anything!
Look years younger!
Great staff, great products. Can not ask for any better customer service. I have had great service. The products have done what they claim. I have seen results from the products I have used and very happy with them.
July 27, 2026
Reply from MiamiMD
Hi Alice,
Thank you so much for your wonderful review!
We're thrilled to hear that you've had such a positive experience with both our products and our Customer Support team. It's especially rewarding to know that you've seen results and that our products have lived up to your expectations.
Your kind words truly mean a lot to us. Wishing you continued beautiful results!
Reply from MiamiMD
Hi Christine,
Thank you for your feedback!
We're so glad to hear you had a positive experience with our Customer Support team. Providing friendly, responsive, and helpful service is always our goal, and it's wonderful to know we met your expectations.
We truly appreciate your feedback and look forward to assisting you again whenever you need us!
You promised an additional 30 percent…
You promised an additional 30 percent off of 117.00 but you never made good on the deal. Not good business
August 2, 2026
Reply from MiamiMD
Hi Andrea,
Thank you for your feedback, and we're sorry for your disappointment.
We sincerely apologize if there was any confusion regarding the additional 30% discount. We'd be happy to review your account and the offer you received to verify what occurred. Please feel free to reach out to our customer care team at support@miamimd.co.
We appreciate your patience and the opportunity to resolve this for you.
I should have ordered this earlier..
I realized I should have ordered this earlier . My dark spots have lightened on their own but I’m wanting to see if They can be totally eliminated with your product .
July 30, 2026
Reply from MiamiMD
Hi Judy,
Thank you for sharing your experience!
We're so glad to hear that your dark spots have already started to lighten.
We truly appreciate your feedback and hope you continue to enjoy your results!
I ordrered this product on 7/13 and…
I ordrered this product on 7/13 and have yet to receive it. I was told it was reshipped last Satuday only with following up it still wasn’t sent yet. Now on 7/29 was told by Mark he was shipping it.
I am disappointed in not receiving the product in a timely manner.
Thank you
Denise Edwards
July 25, 2026
Reply from MiamiMD
Hi Denise,
Thank you for reaching out, and we sincerely apologize for the delay and frustration you've experienced.
We understand your disappointment, especially after being advised that your replacement order would be reshipped. We apologize for the miscommunication and the time it has taken to get this resolved.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We truly appreciate the opportunity to make this right, and we're sorry for the inconvenience this delay has caused.
I hope this product will help to reduce…
I hope this product will help to reduce wrinkly skin areas!😊🌹
July 23, 2026
Reply from MiamiMD
Hi Rose,
Thank you for your review!
We hope you love your product and that they help improve the appearance of your skin. While results can vary from person to person, many customers notice improvements with consistent use as directed.
We appreciate you giving our product a try and wish you the very best on your skincare journey!
Reply from MiamiMD
Hi Denice,
Thank you so much for your kind feedback!
We're delighted to hear that our Customer Support team responded to your email quickly. Providing prompt and helpful service is something we truly strive for, and it's wonderful to know we met your expectations.
Thank you for taking your time to share your experience!
My shipment never arrived and they sent…
My shipment never arrived and they sent me one right away. Thank you. Just starting use it. Hope it works!
July 26, 2026
Reply from MiamiMD
Hi Lois,
Thank you for sharing your experience!
We're sorry your original shipment didn't arrive, but we're glad we were able to send a replacement to you right away. We hope you enjoy your MiamiMD products and that they deliver the results you're looking for.
Thank you for giving us the opportunity to make things right. We truly appreciate your feedback!
All correspondence has been helpful and…
All correspondence has been helpful and friendly and encouraging.
August 1, 2026
Reply from MiamiMD
Hi Diane,
Thank you so much for your kind words!
We're delighted to hear that all of your interactions with our team have been helpful, friendly, and encouraging. Providing caring and supportive service is very important to us, and it's wonderful to know we've made a positive impression.
We truly appreciate your feedback and look forward to assisting you whenever you need us!
Reply from MiamiMD
Hi Suzanne,
Thank you so much for your wonderful feedback!
We're glad to hear that your skin is already looking great!
Thank you for sharing your experience. We wish you continued success on your skincare journey!
Reply from MiamiMD
Hi Judith,
Thank you so much for your wonderful review!
We're delighted to hear that your ordering experience was easy and that your package arrived in a timely manner. Providing a smooth shopping experience and prompt delivery is always our goal.
We truly appreciate your feedback and look forward to serving you again!
Lip lines softening !
The lift and cream seems to be working! I’m 76 with wrinkles to show it. I purchased this product to help with the lip wrinkles. I took a pic this am to compare with my own before photo. Yep! I’m one happy customer.
August 1, 2026
Unprompted review
Reply from MiamiMD
Hi Ziggy,
Thank you so much for sharing your experience!
We're absolutely delighted to hear that you're already noticing an improvement in your lip lines and that your before-and-after photo shows a difference. It means so much to us to know you're happy with your results!
We truly appreciate your feedback and wish you continued success on your skincare journey!
Christine has been outstanding
Christine has been outstanding! She is quick to respond and address the ongoing issue of
duplicate charges. She has been very professional, respectful, knowledgeable and above all prompt to address the problem. She is a definite asset to your firm.
July 31, 2026
Reply from MiamiMD
Hi Patricia,
Thank you so much for your wonderful feedback!
We're thrilled to hear that Christine provided you with such outstanding support. We'll be sure to share your kind words with her and we are sure she'll be delighted to know her professionalism, knowledge, prompt responses, and dedication made such a positive impact on your experience.
We truly appreciate you taking the time to recognize her efforts. Thank you for choosing MiamiMD, and we're always here if you need anything in the future!
I have had a good experience with…
I have had a good experience with ordering products from Miami MD. When I have questions, they were answered via email in a timely manner. I am liking the products that I ordered.
July 23, 2026
Reply from MiamiMD
Hi Jan,
Thank you so much for your wonderful feedback!
We're delighted to hear that you've had a positive experience ordering and that our team has been able to answer your questions promptly. We're also glad to know you're enjoying the products you ordered.
Thank you for taking the time to share your experience and we truly appreciate your trust and feedback!
Continued support while waiting for my…
Continued support while waiting for my delivery & also when requested direction for application. There was always immediate response!
July 24, 2026
Reply from MiamiMD
Hi Connie,
Thank you so much for your kind feedback!
We're glad to hear that you felt supported throughout your experience from waiting for your delivery to receiving guidance on how to use your product.
It's wonderful to know our team was there when you needed us. Thank you for taking the time to share your experience!
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