The product is effective. Advanced Crepe Fix actually works. I have spent an embarrassing amount of money on skincare and usually get limited to zero results. Not here. Advanced Crepe Fix has improved... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am 66 years of age and was aging fairly well. When my husband of 29 years passed from a 6-year illness I lost 30 lbs. My skin looked like the crepe paper hung at childhood birthday parties! My arms... See more
Company replied
I was a regular customer but was NOT CONSISTENT. I noticed a difference after a few days but got lazy so I am going to return to my routine. Im using Facial Cleanser, Wrinkle Fix, Intensive Ey... See more
Company replied
This is my second order of lifting and firming cream. It’s an excellent product and I will not be without it! When I meet new prople in my community, they look startled when I trll thrm my age (81.)... See more
Company replied
Company details
- #52 of 82 best companies in Beauty Product Supplier
- #11 of 18 best companies in Cosmetic Products Manufacturer
- #18 of 32 best companies in Cosmetics Industry
- #33 of 62 best companies in Cosmetics Store
- #16 of 22 best companies in Skin Care Clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
2K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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Greatest Skincare Line
I absolutely love Dr. J skin care products. I have experienced amazing results and consistently use lift and firm along with tallow. My skin glows and I can say I look like I am in my 40s and truth, I will soon be 57. On top of MiamiMD offering the best skin care products, the customer service team is amazing and highly responsive!
July 24, 2026
Reply from MiamiMD
Hi Katherine,
Thank you so much for your amazing feedback!
We're absolutely thrilled to hear about the wonderful results you've experienced with Age-Defying Lift & Firm Cream and Tallow Restore! Knowing that your skin is glowing and that you feel you look years younger is incredibly rewarding to hear.
We're also delighted that you've had such a positive experience with our customer service team.
Thank you for taking the time to share your experience and wish you continued success on your skincare journey!
Order arrived safely and in good time…
Order arrived safely and in good time specially as I live in Canada. Very pleased.
July 10, 2026
Reply from MiamiMD
Hi Donna,
Thank you so much for your kind feedback!
We're delighted to hear that your order arrived safely and in a timely manner, especially all the way to Canada.
It's wonderful to know you were pleased with your experience. We truly appreciate your feedback!
Reply from MiamiMD
Hi Laura,
Thank you so much for your amazing feedback!
We're happy to hear that you're enjoying your experience and that you feel our product truly stands out.
Knowing that it's working for you means so much to us! Thank you for taking the time to share your experience.
The stuff is no good used it just like…
The stuff is no good used it just like I was suppose to an nothing I ordered another jar to see if it would work hadn't seen order yet so we shall see so far not a good product at all
July 16, 2026
Reply from MiamiMD
Hi Rita,
Thank you for taking the time to share your feedback.
We're truly sorry to hear that you haven't seen the results you were hoping for. We understand how disappointing that can be, especially when you've followed the directions carefully.
We appreciate that you've decided to give the product another chance with a second jar, and we hope you'll begin to notice improvements with continued, consistent use. While many customers experience positive results, we also recognize that skincare products can work differently for each individual depending on skin type and condition.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We hope your experience improves, and we sincerely appreciate your honest feedback.
CONSISTENCY IS IMPORTANT
I was a regular customer but was NOT CONSISTENT. I noticed a difference after a few days but got lazy so I am going to return to my routine.
Im using Facial Cleanser, Wrinkle Fix, Intensive Eye Repair, Lift&Firm, Lip Plumper, Advanced Crepe Fix and Total Beauty Matrix.
Im excited about ordering Repair&Rejuvinate and Tallow Restore.
I believe in the Science as it makes sense to me and I believe in Dr.J's research.
Consistency is the key and I am considering subscriptions on the products that only last me 1 month as the price break makes it more affordable.
July 23, 2026
Reply from MiamiMD
Hi Sandra,
Thank you so much for sharing your experience!
We're thrilled to hear that you've noticed a difference and that you're returning to a consistent skincare routine. We agree that consistency is key when it comes to achieving the best possible results.
It's wonderful to hear that you're enjoying several of our products and are excited to try Repair & Rejuvenate and Tallow Restore. We're also grateful for your confidence in the science behind our formulations and Dr. J's research.
We truly appreciate your feedback and we hope you continue seeing great results with your routine!
Reply from MiamiMD
Hi Marian,
Thank you so much for your feedback!
We're so happy to hear that you're seeing a difference! That's wonderful news, and we're excited that you're beginning to notice positive results.
Thank you for sharing your experience with us. We truly appreciate your feedback!
Product came in quickly and love how it…
Product came in quickly and love how it makes my skin feel - hoping wrinkles become less noticeable soon
July 16, 2026
Reply from MiamiMD
Hi Kim,
Thank you so much for your feedback!
We're delighted to hear that your order arrived quickly and that you're already loving how the product makes your skin feel.
Since you've just begun using it, we hope that with consistent use you'll continue to see improvements, including a reduction in the appearance of fine lines and wrinkles over time.
Thank you for sharing your experience and look forward to hearing about your continued results!
Reply from MiamiMD
Hi Christine,
Thank you for taking the time to share your feedback.
We're truly sorry to hear that the product did not perform as you had expected. We understand how disappointing it can be when a product doesn't deliver the results you were hoping for.
While many customers experience positive results, we also recognize that skincare products can work differently for each individual depending on factors such as skin type and condition. We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
Thank you for giving our product a try, and we appreciate you sharing your experience with us.
I just received my product yesterday…
I just received my product yesterday but have used it and I love it.
It did seem to take forever getting here.
Thank you!
July 23, 2026
Reply from MiamiMD
Hi Shirley,
Thank you so much for your feedback!
We're delighted to hear that your product has arrived and that you're already loving it after your first use!
We do apologize that it took longer than expected to reach you, and we truly appreciate your patience throughout the shipping process.
We hope you continue to enjoy the product and see great results with consistent use. We're always here if you need anything!
Reply from MiamiMD
Hi Sonia,
Thank you for sharing your feedback!
We're so glad we could help and that everything has been resolved to your satisfaction.
We truly appreciate your support and we're always here to help if you ever have any questions or need assistance in the future!
Very prompt and no issues.
July 20, 2026
Reply from MiamiMD
Hi Shannon,
Thank you so much for your kind feedback!
We're delighted to hear that your experience was prompt and hassle-free. Providing quick, efficient, and seamless service is always our goal.
Thank you for taking the time to share your experience and look forward to serving you again!
They were quick to respond!
They were quick to respond!
And took care of me without questing!
July 22, 2026
Reply from MiamiMD
Hi Marykay,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our team responded quickly and was able to take care of your concern with ease. Providing prompt, friendly, and hassle-free support is always our goal.
Thank you for taking the time to share your experience. We truly appreciate your feedback!
Quick response to questions and great…
Quick response to questions and great customer service
July 22, 2026
Reply from MiamiMD
Hi Lisa,
Thank you so much for your kind feedback!
We're delighted to hear that you were happy with our quick responses and great customer service. Providing timely, friendly, and helpful support is always our priority.
We truly appreciate taking the time to share your experience and look forward to serving you again!
NO results after 5 jars of Advanced Lift and Firming Creme
I have almost finished my 5th jar of Miami MD Advance lift and firming creme. I decided to give it more than 3 months to be fair. I love the texture of the creme and it absorbs quickly; however I am seeing no difference at all in facial fine lines and wrinkles or the skin on my neck. I have wrinkles around my mouth and if my skin were truly getting a "lift" from this creme, those wrinkles would be fading. They simply are not.
July 22, 2026
Unprompted review
Reply from MiamiMD
Hi Peggy,
Thank you for taking the time to share your experience with us.
We're truly sorry to hear that, despite your dedication and consistency in using five jars of our Age-Defying Lift & Firm Cream, you haven't experienced the results you were hoping for.
While we're pleased to hear that you enjoyed the texture and how quickly the cream absorbs, we regret that it did not provide the visible improvement in fine lines, wrinkles, and skin firmness that you expected. Skincare results can vary from person to person based on individual skin type, condition, and other factors.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience.
All was straight and no miss leading me…
All was straight and no miss leading me THANK YOU
July 15, 2026
Reply from MiamiMD
Hi Quentin,
Thank you so much for your feedback!
We're delighted to hear that everything was clear, straightforward, and that you felt well informed throughout the process.
Providing honest, transparent, and helpful service is always our goal and we truly appreciate your kind words!
I have tried so many products that did…
I have tried so many products that did nothing but this one is different ! I am 70 years old and I finally saw results thank you for a good product and the customer service is great!
July 15, 2026
Reply from MiamiMD
Hi Josi,
Thank you so much for your wonderful feedback!
We're absolutely thrilled to hear that you've finally found a product that's making a difference for you. We're also happy to know that you've had a great experience with our customer service.
Providing effective products along with exceptional support is always our goal. Thank you taking the time to share your experience and we hope you continue to enjoy your results!
Supurb Customer Service
I replied to an email early this morning about my recurring order. Since I didn't remember my order was recurring, I requested to cancel. The email was returned immediately with a favorable response and my funds returned. I highly rate Miami MD customer service. The product itself has yet to be reviewed by me because I've only been using it for three weeks. But I have hopes!
July 19, 2026
Reply from MiamiMD
Hi Joan,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had such a positive experience with our customer service. It's great to know that your request was handled promptly and that we were able to resolve everything to your satisfaction.
We're also grateful that you're giving the product a fair opportunity. Since you've only been using it for about three weeks, we hope you'll continue to see positive results with consistent use, and we look forward to hearing about your experience as time goes on.
Thank you for taking the time to share your kind words. We truly appreciate your feedback!
I bought the three jars
I bought the three jars, since it gave you the biggest discount; it was guaranteed. However, the company only guarantees their product two months and will not refund after that. The company sells 3 months supply, but won’t stand behind it 3 months. NO FAITH IN THEIR PRODUCT!!
I stopped my automatic order renewal at the two months, since I was getting skeptical and had noticed no improvement the first two months. I still had the third bottle, so thought in fairness, I should give it the whole three months. Well, it made absolutely NO difference and when I contacted the company, I was told the two month time was up. Why want they stand behind their product three months?
They are counting on most people not bothering to return it and keeping the money!!
Fact is: I saw no improvement after THREE months of use. Nothing was different! I took before and after pictures and will gladly share with anyone who is thinking of being scammed into buying this. My husband used to tell our kids, when they were young and a commercial would come on, "BUY me you big dummy!" Then explaining to them that most commercial are a big farce. I don't know if it works for others, but it didn't make one difference for me! Debby
March 26, 2026
Unprompted review
Reply from MiamiMD
Hi Debby,
Thank you for taking the time to share your experience.
We're truly sorry to hear that the product did not deliver the results you were hoping for. We understand your disappointment, especially after committing to the three-jar package and using the product consistently for three months.
Our 60-day money-back guarantee begins from the date your order is delivered, regardless of the quantity purchased. While many customers choose the three-jar package because it offers the best value, the refund eligibility period remains the same for all qualifying orders.
Please know that our return policy is intended to be applied consistently to all customers. Many customers do experience positive results, but we also recognize that skincare products can perform differently depending on individual skin type and condition.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We value your feedback and will continue working to improve our products and customer experience.
I am very pleased with the product and…
I am very pleased with the product and the efficient service
July 15, 2026
Reply from MiamiMD
Hi Diane,
Thank you so much for your wonderful feedback!
We're delighted to hear that you're very pleased with both our product and the efficient service you received. Providing high-quality products along with exceptional customer care is always our goal.
Thank you for taking the time to share your experience and look forward to continuing to serve you!
Customer service answered my question…
Customer service answered my question quickly and resolved my issue within 24 hours.
July 22, 2026
Reply from MiamiMD
Hi Karen,
Thank you so much for your kind feedback!
We're delighted to hear that our customer service team was able to answer your question promptly and resolve your issue within 24 hours. Providing fast, helpful, and reliable support is always our goal.
We truly appreciate your feedback!
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