Exceptional Service delivery and after care customer services. I was helped by Sachin Singh with a return on a keyboard I wanted to exchange for a different product (twice). Couldn’t make up my mind b... See more
Company replied
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See what reviewers are saying
EXCELLENT EXCELLENT EXCELLENT. There’s only good things i can say about this company. I order a moza bundle from them, not only was delivery SAME DAY which already shocked me but they provide con... See more
Company replied
Bought wrong keyboard and they refused to refund it by misleading me, and also refused to even respond to me when reaching out. To create a refund they asked me to take a photo of the product (not pac... See more
Company replied
Amazing Experience. From inquiry to finishing the job, they are amazing. This guy Sachin Singh, helped me from inquiry of the items that I want and making it through the technical team, fantastic. M... See more
Company replied
Company details
Written by the company
Microless was established in 2011 to become the largest computer parts, gaming pc parts, and other IT related products e-commerce site in UAE and the GCC. With Microless you can buy online all types of computer parts and peripherals. We offer same or ne...
Contact info
Al Quoz Ind 1, 25A Street, 338269, Dubai, U.A.E.
- +971 4 262 3337
- sales@microless.com
- www.microless.com
Breach of guidelines
I received the wrong item in my order
I received the wrong item in my order. Absolutely Poor customer support, and not in the sense that they don’t respond, but in the way it seems they’re doing something. They will respond. They’ll apologize. And most likely they reply to this review. But what they won’t do is actually correct their mistake. This review wasn’t written except after extensive effort to try to get them to follow up after email their support team and providing every bit of proof that they made a mistake. Unfortunately this has become the norm with most UAE based retail websites because I’m not based in the UAE they take advantage.
Edit: MICROLESS have contacted me after this review and asked me to send an email. They have followed up and the return of the product and sent me the right one.
August 18, 2025
Unprompted review
Reply from Microless
We’re sorry to hear about your experience and the inconvenience caused with your order. Kindly share your order details again with us at support@microless.com so our team can recheck and resolve this for you. We take such cases seriously and will make sure to assist you properly.
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The staff were really helpful and I…
The staff were really helpful and I finally got some clarity on what pc setup I need
September 9, 2025
Unprompted review
Reply from Microless
Thank you for your kind feedback!
We’re glad our staff could assist you and help you find the right PC setup. Enjoy your new build, and we’re here anytime you need further support!
A trusted retailer - especially if things go wrong!
I have been a customer for almost 9 years and besides Amazon, Microless has been my most trusted online retailer here in Dubai. They consistently stock the latest and greatest, competitively priced, and most of all: outstanding customer service. Even when they have faltered they always redeem themselves, going out of their way to ensure I’m nothing short of satisfied. And whenever I have issues they go above and beyond. Case in point: I recently purchased a gaming chair that broke after a few months of use. They responded to my warranty claim and sent me a replacement chair - all in the SAME DAY! Now that is outstanding! I would like to mention the representative Shihab, who handled my case like a true professional and clearly excels in customer relations!
August 31, 2025
Unprompted review
Reply from Microless
Hello,
Thank you so much for your kind words and for being a loyal customer for almost 9 years! We’re thrilled to hear that your experience with Microless, from product selection to customer service, has been positive.
We’re especially happy to know that Shihab could assist you promptly and professionally—your recognition means a lot to the team. Ensuring our customers are satisfied is always our top priority, and it’s wonderful to see it reflected in your experience.
We truly appreciate your trust and support, and we look forward to serving you for many more years!
Best regards,
Microless Team
Epic experience
Every time I visit I have a better experience than the one before.
Valentine is extremely supportive and does what he love literally, he can guide you on what to do and what to get.
August 29, 2025
Unprompted review
Reply from Microless
Thank you for your kind words! We’re so glad to hear that each visit is better than the last. Valentine will be happy to know his support made a difference. We truly appreciate your trust in us!
Amazing customer service
It was very good and annie was very helpful and friendly
August 29, 2025
Unprompted review
Reply from Microless
Thank you for your feedback! We’re glad to hear Annie was helpful and friendly. We look forward to serving you again!
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office order
Went to order in their office, Annie was excellent. Items will be delivered soon. Thanks
August 27, 2025
Unprompted review
Reply from Microless
Thank you for your kind words! We’re glad Annie was able to assist you, and we truly appreciate your trust in us. Your items will be on the way shortly — wishing you a smooth experience with your purchase!
Big thanks for Valentin and Anzel for…
Big thanks for Valentin and Anzel for help and service
Office of Microless feels like big family
August 26, 2025
Unprompted review
Reply from Microless
Thank you so much for your kind words! We’re delighted to hear Valentin and Anzel could assist you, and we’re glad our office felt like family to you.
Annie helped us a lot with the…
Annie helped us a lot with the replacement of a phone. Very happy that we bought from the Microless! Service 10/10!
August 25, 2025
Unprompted review
Reply from Microless
We’re so glad to hear that, thank you! Annie will be happy to know she could help with your phone replacement. We truly appreciate your trust and the 10/10 rating!
Reply from Microless
Thank you! We’re glad to know you had a fast and helpful experience with us.
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excellent customer service and super…
excellent customer service and super helpful. Annie thank you for your help ◡̈
August 25, 2025
Unprompted review
Reply from Microless
Thank you for your kind words! 🌟 We’re so glad Annie was able to help you and provide excellent service. Your feedback means a lot to us! 🙏💙
it's my first experience with micro…
it's my first experience with micro less company and I met with customer service Ms. Annie, she was very helpful and great fully, I really appreciate and thank you so much
August 25, 2025
Unprompted review
Reply from Microless
Thank you for sharing your first experience with us! 🌟 We’re so glad Annie was able to assist you and make it a positive one. We truly appreciate your kind words and support! 🙏💙
Keep it civil and friendly this name…
Keep it civil and friendly this name person sarah
August 23, 2025
Unprompted review
Reply from Microless
Thank you for sharing your first experience with us! We’re so glad Sarah was able to assist you and make it a positive one. We truly appreciate your kind words and support. 🌸
The Best Experience Ever with Annie & Areej!
My experience with Microless has been absolutely amazing! From the moment I entered, I felt welcomed and taken care of. A special thanks to Annie who received me with such kindness and professionalism — truly one of the best I have ever seen! And to the wonderful manager Areej, thank you so much for your support and care. 🙏✨
Everything was smooth, fast, and beyond my expectations. Microless is definitely a place that values their customers and delivers excellence. Highly recommended! 💯🔥
August 22, 2025
Unprompted review
Reply from Microless
Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear about your amazing experience with Annie and Areej — they’ll be so happy to know their efforts made such a positive impact. 💙 At Microless, we truly value our customers and it’s great to know we exceeded your expectations. We look forward to welcoming you again soon! 🙏✨
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We met Valentin and he finished…
We met Valentin and he finished everything so fast and he was friendly and cheerful
August 22, 2025
Unprompted review
Reply from Microless
Thank you for sharing your experience! We’re glad Valentin was able to assist you quickly with such friendliness and cheer. 💙 We’ll be sure to pass along your kind words to him! 🙌
PC Overheating
Came in with a PC that overheated. They gave me a solution and fixed it right away. Quick and effective. Helped me with extreme clarity. Process was effortless. Thank you to Valentine & team. Highly recommend, will be coming back for sure.
August 20, 2025
Unprompted review
Reply from Microless
Thank you for sharing your experience! We’re glad Valentine and the team could assist you quickly and effectively. We look forward to seeing you again!
Came for a angled usb motherboard…
Came for a angled usb motherboard adapter. Team helped me out in 10 minutes free of charge. Great service.
August 20, 2025
Unprompted review
Reply from Microless
Thank you for sharing your experience! We're glad our team could help you quickly and free of charge. We look forward to assisting you again anytime!
My husband and I purchased two…
My husband and I purchased two computers and a monitor from the store recently. The experience was amazing, the staff are professional and Annie was particularly helpful in arranging all the details and the delivery. The store is very nice, they even gave us some drinks and flowers! Thank you! 🙏🏼😇
August 19, 2025
Unprompted review
Reply from Microless
Thank you so much for your kind words! We're delighted to hear that you and your husband had a great experience. Annie and the team will be so happy to know they made your visit special. We truly appreciate your support and look forward to serving you again!
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Microless is good
Thanks for great service! Kamal is the best as always!
Recommend this place
UPD but if you order online it might be a problem. They messed up my two last orders. I ordered two WiFi access point pro versions and they sent my one pro and one regular which is x2 cheaper. How is that possible?
My previous order I got 3 usba cables instead of 3 usbc I ordered
August 19, 2025
Unprompted review
Reply from Microless
Thank you for your kind words! We're glad to know you had a great experience, and we’ll be sure to share your feedback with Kamal. We truly appreciate your recommendation!
It was great experience.
It was great experience with Kamal and his team
August 19, 2025
Unprompted review
Reply from Microless
Thank you for sharing your experience! We’re happy to hear that Kamal and his team took good care of you. We truly appreciate your feedback!
I was impressed with consultant…
I was impressed with consultant Valentin — he provided excellent service: quick, to the point, and professional!
Abdul.
August 19, 2025
Unprompted review
Reply from Microless
Thank you for sharing your feedback! We’re glad Valentin could provide such professional and efficient service. We’ll make sure to pass your kind words to him! 🌟
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