Middletonrawdogfoods Reviews 

84
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have used Middleton raw dog foods for the past 3yrs+ they have always been extremely reliable . Always extremely well packed and kept frozen throughout this year's lovely hot weather. I've tried... See more

Rated 5 out of 5 stars

Always fed out dogs on a raw / BARF diet. We have been purchasing raw 500g Chubs (Mostly Chicken Mince) from this company via their eBay listings for quite a while. Delivery is a premium service, usua... See more

Rated 1 out of 5 stars

I have a greyhound and doberman X both of whom have been fed on raw food for several years. In recent weeks following a bulk delivery from this company via Amazon, both have had diarrhoea and one has... See more

Rated 5 out of 5 stars

Ive been using Middleton for 2 years. I switched to them as my previous supplier was so unreliable. Their Raw frozen product has always come out speedily and has been consistent in quality. I'm writin... See more

3.7

Average

TrustScore 3.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(84)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been getting my raw dog food…

I have been getting my raw dog food from this company for a long time now. Delivery is fast food is still frozen, not had any problems that they couldn't sort immediately, a great price and choice. Friendly company too. I have recommended them to my friends

June 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Was with Middleton raw food for 2 years…

Was with Middleton raw food for 2 years back in 2023 was all great for a year never any problems then mid 2024 had 5 dodgy deliveries of 3 of gone off raw or 1 of missing chubs and 1 of wrong order sent. The last order in feburary was the last straw dark red and purple chubs that smelled like sewage was horrible. Sick of waiting to see if I would then have to wait in for a new delivery sent. They did refund me everytime I called but going by the reviews they don't seem bothered and get that attitude when you call literally as soon as state your order just tell you they would refund no questions or concerns...that they could potentially making dogs very ill both mine are working dogs so just not worth the risk. Am now with a new company double the cost but years of top reviews

February 7, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

This food gave my dog Helicobacter…

This food gave my dog Helicobacter infection. Changed over to this food and now my dog is sick. Cost me over 3000 already in vet investigation procedures and medication
Can see so much bone in this food.
Comes half defrosted at time.
Will not be using this company again it has gone right down hill.
Used the company before on my last dog and the quality is bad now compared to back then.

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Improve the chicken taste and smell

Improve the chicken taste and smell. I brought 24 chubs of chicken carcass to feed to my 2 dogs not every day maybe twice a week.oh my good when I undone one of the chubs the smell was putrid .when defrosted it was Slime no firmness to it at all.it made me heave just undoing the roll. My dogs sniffed it and walked away.complete waste of money.I am feeding the foxes every night with it .it is to smelly to put into the bin.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

For dogs on a raw / BARF Diets

Always fed out dogs on a raw / BARF diet. We have been purchasing raw 500g Chubs (Mostly Chicken Mince) from this company via their eBay listings for quite a while. Delivery is a premium service, usually next day, well packaged and yet to have an issue. The fact our Lurcher polishes off the product on a daily basis speaks for itself. Supplemented with frozen raw chicken wings and occasional treats for a healthy dog.

October 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

My order of dog food

Hi had a problem with my order spoke to the owner of the company and he said he would put it right straight away next day. New delivery turned up cannot fault. This company would definitely recommend them. Thankyou Colin.😊

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Chicken Mince - Be warned....

We have ordered Raw chicken mince for our Rotweiller several times from Middletons. This is now the second order that smells like absolute filth once defrosted - we gave the benefit of the doubt on the first one when it was explained to us that it was a "dodgy batch!" You can get away with it once but twice and you've got a serious manufacturing problem. Having now looked at the reviews, It seems that other owners have been effected too. I'm not sure how a company get away with this. The food has quite clearly been frozen after it has been subject to the elements and spoilt. Dangerous stuff. If any animal was to consume this, I have no doubt that it could cause serious harm. I have never smelt anything so bad. I'm not one for leaving negative reviews for business's as I am fully aware of the impact they can have but this is serious, particularly when it concerns the health of your pet.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Good company

Been ordering from company a couple of months now. Reliable shipping-always comes next day (order before 3). Very affordable raw food for similar quality as some others (about 1/3 to 1/2 the price of competitors). Wish they had a bit more variety at times, but all in all quite satisfied.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

right now i want to stick with this…

right now i want to stick with this company. orders so far have been lovely...so the dogs say :). not had any issues. delivery great/quick. spoke to a guy working there to ask if they could change something about my order and he was so nice and polite iv heard a lot of good things about these guys so im glad im with them now for our pets. thanks everyone.

August 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have used middleton raw dog food for…

I have used middleton raw dog food for a long time now and always found there product to be of excellent quality and value.
Very helpful and friendly. I would recommend this company 100% to anybody considering feeding raw dog food

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We've been ordering for a couple of years now and only had an issue recently which was down to the delivery company. They sent a replacement ASAP and I'm very happy with the service. Best priced raw for our dogs. Will continue to use as they rectified the delivery companies mistake quickly.

August 5, 2024
Unprompted review
Advertisement
Rated 3 out of 5 stars

Good food but someone can't input the right address!

My cats love the chicken raw food from Middleton Raw Foods and they would have got 5 stars if the delivery experience wasn't so stressful!
I placed my first order earlier this year and when I received notice from DPD that my order was being delivered, I noticed that the address was totally wrong and was too late to sort with Middleton so I had to contact DPD which was a nightmare in itself!
The second order that was placed was by my husband recently and we were hoping whoever/whatever had sorted out the "wrong address" thing but NO, it was addressed wrong again!!!!
Middleton Raw Foods need to sort this out as it's this stress that's stopping us from becoming a regular customer!

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

My dogs absolutely love this food

My dogs absolutely love this food, I have had no trouble with anything. Communication is great and have had all my questions answered. I have even rung them just to make sure that I am giving my cane corso and american bulldog the right food. NO ⛔️ complaints from me, as of yet 🙏🏻 am very grateful for being told about this company. My dogs are happy then so am I!

August 1, 2024
Unprompted review
Rated 2 out of 5 stars

I have bought the chicken mince in bulk…

I have bought the chicken mince in bulk from this company for some years and have had no issues until the last purchase. The meat smelled rank when defrosted and I had to dispose of it. After three ‘chubs’ all being the same I messaged the company asking them to get back to me with no response. Every ‘chub’ tried (8) from the batch was the same so I have had to dispose of the remaining eighteen and buy from elsewhere. What a waste of time, effort and money.
It seems to me that at some stage during the process the product was left too long before freezing which is just not acceptable. Neither is the lack of an answer from the owner/supplier.
Buyer beware.

July 9, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look