Miesuit Reviews 76

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with their orders, frequently reporting issues with delayed or undelivered items, and a lack of communication regarding shipping updates. Customers also expressed significant frustration with the refund process, finding it difficult to obtain their money back, even for items that were never shipped or were of poor quality. While some customers found the product quality and fit to be good, a notable portion of reviewers experienced issues with the product itself, citing poor tailoring, cheap fabric, and discrepancies between the advertised images and the actual items received. Similarly, delivery service was a mixed bag, with some receiving their orders quickly, while others faced extensive delays and unfulfilled expedited shipping promises.

What people talk about most

Product

Reviewers express ambiguous feedback regarding the product. Many customers report significant disappointment,... See more

Quality

People report ambiguous experiences with quality. Many customers express disappointment, citing that products... See more

Order

Customers consistently note negative experiences with order. Many reviewers report significant delays in... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers express frustration with slow... See more

Refund

Customers had negative experiences with refund. Many reviewers report difficulties in obtaining full refunds,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This suit fits like it was custom-tailored, and the fabric feels both soft and structured. Shipping did take about 10 days though, so it's a good idea to order in advance if you need it by a specific... See more

Rated 2 out of 5 stars

Terrible service! I should have listened to my gut and the terrible reviews. Its been a month since I placed this order and it has not arrived yet. A reliable company/luxury company uses a certi... See more

Company replied

Rated 4 out of 5 stars

I like the product that I have seen and selected. I appreciate the email asking to confirm or double check the size of the item that I selected. Overall, the process to review, order, and prompt recei... See more


Company details

Written by the company

Discover beautifully crafted women’s suiting for every moment – suit sets, blazers, skirts, accessories & more. Sleek, polished, and versatile styles for the workplace, business meetings, formal events, and everyday refined chic.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

76 reviews

5-star
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1-star

Replied to 67% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

SCAM ALERT!!!!

Do not order from this website. They are a scam! I ordered a suit in the beginning on November and it came after a whole month. Non of their claims about fast arrivals are accurate. More over, they took weeks to even respond and after they finally responded are refusing to send me a return label. I requested a return BEFORE THE ITEM EVEN ARRIVED and they refused a return, I then requested a return again once it arrived (the suit is the worse quality I have ever seen on clothes and it it several sizes too small!!!!) It comes from China not America like they claim either. It's a full blown scam and I will start legal proceedings after the holidays to try and shut them down.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Don't think of returning it!!

Before ordering know that if it doesn't fit, unless they sent the wrong size, you are stuck with it. There is no understanding that size charts vary and items may not fit. Be ready to eat that cost!!

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Buyers Beware

I am extremely disappointed with this purchase. The quality of the material is poor, the workmanship is unacceptable, and the fit is completely wrong. The product does not match how it is advertised in any way.

What makes this worse is the resistance to issuing a straightforward return. As a customer I should not be pressured or delayed when a product is clearly substandard. I did not receive what I paid for and I should not have to justify refusing a product that fails basic quality expectations.

If you value quality, transparency and customer service, I strongly advise you to think twice before ordering from this seller. This was a frustrating experience, and I would not recommend this product to anyone.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Not to buy their stuff

Horrible experience. Horrible fabric, nothing like what was advertised. Waste of good money . No one should patronize them . Not just the fabric but the style was totally different. Looked like something seen by a quack . What a shame !

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

This has been the worst online shopping…

This has been the worst online shopping experience I’ve ever had, I bought 2 suites that arrived with poor quality materials and noticeable odor , one small and one medium but both of them are smaller than a standard small size, and when I requested a return the support team who are not helpful at all refused because I should follow their own measurement chart ignoring that I always wear a small size with no issues.
I lost around 300 USD, I don’t recommend buying from Miesuit and I’ll continue sharing Miesuit experience with others.

November 25, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re truly sorry to hear about your experience, and we understand how frustrating this situation must be.

We sincerely apologize for the quality and sizing issues you encountered, as well as for the disappointment caused during the return process. Your feedback regarding the fabric, odor, and fit does not reflect the experience we aim to provide, and we take this very seriously.

Regarding sizing, we understand that customers naturally rely on their usual size, and we regret that the fit did not meet your expectations. We also apologize if our communication during the return request felt unhelpful or dismissive—that was never our intention.

We would really like the opportunity to review your case again and see if we can find a more reasonable solution for you. Please reach out to us directly with your order number, and we will escalate this to a senior support team member for further review.

Thank you for taking the time to share your feedback. While we regret that your experience fell short, your comments help us improve our products and service moving forward.

Rated 1 out of 5 stars

Miesuit Poor Quality, Bizarre Design, and Difficult Return Process

I ordered several items from Miesuit and the quality was far below expectations. Multiple pieces arrived with defects: loose threads, uneven stitching, fabric pulls, and one jacket that had a visible black mark straight out of the package. On top of that, the pants hae an elastic waistband designed like something for a toddler in diapers, not an adult garment. The fit on multiple pieces did not match the sizing chart.

I followed the return policy exactly as written on their website, which allows returns for quality issues and size problems. Instead of simply providing the return instructions, the company repeatedly pushed partial refund offers of 20 percent and then 50 percent, even though the items arrived with clear defects and unusable design.

It took several messages just to move forward with the standard return that their own policy already permits. The process felt structured to discourage returns rather than resolve legitimate product problems.

Based on my experience, I would not order from Miesuit again. The product quality, design, and customer service did not reflect the claims made on their website.

December 11, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re truly sorry to hear about your experience, and thank you for taking the time to share such detailed feedback.

We sincerely apologize for the quality issues you described, including the defects, stitching problems, fabric marks, and the design of the waistband. This clearly does not meet the standards we aim to deliver, and we understand how frustrating it must be to receive items that don’t align with both expectations and our sizing chart.

Regarding the return process, we’re sorry that it felt difficult and discouraging. Our intention with partial refund options is to provide flexibility for customers who may prefer a quicker resolution, not to avoid honoring valid returns. That said, if your items had clear defects and you requested a return under our policy, the process should have been more straightforward, and we regret that it required repeated communication.

Your feedback has been shared with our quality control and customer service teams so we can review both the product issues and how your case was handled. Improving transparency, product consistency, and the return experience is something we take seriously.

We understand your decision not to order again based on this experience, and we truly regret that we fell short. Thank you again for bringing these concerns to our attention—they are important for helping us improve.

Rated 1 out of 5 stars

I never received my order, nor a reply on emails

I have ordered a set of 3 pieces and paid 25$ extra for express shipping to make sure i will receive my order and on time. I received my order so much later than even the standard delivery and never got a refund for what i paid for express shipping.
The tailing is very bad and therefore it looks very cheap and not usable. The provided size chart does not match either.
Anyway the outfit is so cheap for
My taste and i wont be able to use it. Waste of money.

November 25, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We are truly sorry to hear about your experience. This is absolutely not the level of service we aim to provide. We sincerely apologize for the lack of response and for the concern this has caused.

Please contact us again with your order number, and we will prioritize your case immediately—confirming the status of your shipment and arranging a solution for you as quickly as possible.
We understand your frustration, and we are committed to making this right.

Thank you for bringing this to our attention, and we hope to resolve it for you promptly.

Rated 1 out of 5 stars

DEFINITELY FRAUDULENT

I put in an order on the 8th. They're shipping said regular items ship in 24 hours, everything else in 3-7 days. Mine should have been "regular". After 5 days, no shipping. Emailed several times. Their supposed response policy is 24 hours. Nothing. Finally put a review here and they responded in hours offering a discount and apologizing, said they'd expedite my order, and asking me to remove the review. I said not until I receive the items. They offered a refund if I didn't want to wait (though now I know that was Bs and just so I'd remove the review). I really wanted the items so said I'd give a few more days. Here we are 12 days later now and still nothing shipped and no more responses after several more emails. They are definitely fraudulent. Marking them fraudulent with my bank and getting a stop payment. So disappointed. Now I have to get a new card which is such a hassle. Stay far away..

November 12, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We sincerely apologize for your experience and understand your frustration. This is not the level of service we aim to provide. We truly value your feedback and are investigating what went wrong with your order and communication. Please know that we take issues like this seriously and are committed to improving our process to prevent this from happening again.

Rated 1 out of 5 stars

Incredible experience!!!!

Incredible experience!!!!
Its been 18 days since i placed my order but still no response or any tracking number. Emailed them and they replied that its in process… in their website it says process orders within 24h. Saying we have higher than usual orders.
So disappointing I needed the dress this week.
Never going to order again

November 17, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re truly sorry for the delay and disappointment—this is our fault. Higher than usual orders slowed processing (we fell short of our 24h promise).
Please share your order number, and we’ll resolve this immediately to make it right for you!
Best regards,MIESUIT Team

Rated 5 out of 5 stars

Happy customer

I ordered a suit from Miesuit for a very important choir concert coming up next month, and wanted to ensure the arrival time would be met.
I received the suit in record time, but had issues with the fit.
The customer service representative was not only helpful but also very empathetic to my situation.
I am very pleased to know that the problem is being resolved, and thank Miesuit for their commitment to their customers.

November 12, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

Hi there,
Thank you so much for your kind words! We’re really happy to hear that your suit arrived quickly and that our customer service team was able to support you with the fitting issue.

Your choir concert sounds incredibly special, and we’re glad we could help make sure everything is on track. We truly appreciate your patience and trust while we work to resolve the problem for you.

Thank you again for choosing Miesuit — we’re always here for you!

Rated 1 out of 5 stars

The tailing is not very good

The tailing is not very good. Anything with lines is out of sync. I would not pay that amount of money for a one month turnaround and bad tailoring

November 10, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re sorry to hear about the unsatisfactory tailoring and long turnaround time—this falls short of our standards.
Please share your order number, and we’ll resolve this promptly (e.g., replacement, refund) to make it right.
Best regards,MIESUIT Team

Rated 4 out of 5 stars

The fabric of the material is quite…

The fabric of the material is quite relaxing and I love the flower patterns

November 13, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

Hi there,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re enjoying the relaxing fabric and the floral pattern — it’s one of our favorite details as well.

We’re so glad you love your piece, and we truly appreciate you taking the time to share your experience! 🌸

Rated 1 out of 5 stars

DO NOT ORDER!!

DO NOT ORDER!!! THEY ARE SCAMMERS!!! MORE THAN 1MONTH WAITING FOR MY ORDER! ASKING THEM TO SEND MY MONEY BACK SINCE 3WEEKS AND STILL NO NEWS!!!!
THEY DONT EVEN REPLY TO MY EMAILS ANYMORE!
SAVE YOURSELF THE TROUBLE, DO NOT PATRONISE THEIR BUSINESS!!!

@miesuitins

October 2, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We are truly devastated to hear about your terrible experience—this is completely unacceptable, and we owe you a heartfelt apology for the month-long wait, unprocessed refund, and lack of communication.
We deeply understand your anger and frustration—no one should wait so long for an order or be ignored when requesting a refund. This failure falls entirely on us, and we take full responsibility.
Please kindly share your order number with us immediately. We will drop everything to locate your order and refund request, process your full refund within 24 hours, and follow up with you personally to confirm. We never intend to ignore our customers, and this breakdown in communication is a mistake we are urgently correcting.
You deserve better, and we are committed to making this right for you. Please give us a chance to resolve this—we will not let you down.
Again, we are so sorry for the stress and trouble we’ve caused.

Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience! I ordered a beautiful 2 piece suit and unfortunately the pants were a little snug. I emailed right away and asked if possible to exchange for a larger size, and they kindly offered for me to keep the small suit and are sending me a larger size with only a $9 shipping fee.

October 31, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

Hi there,
Thank you so much for sharing your experience! We’re delighted to hear that you loved the suit and that our team was able to help quickly with the sizing.

It’s wonderful to know the exchange process was smooth and that the solution worked well for you. We’re always happy to make things as easy and stress-free as possible for our customers.

Thank you again for choosing us — we hope you enjoy both sizes! 💛

Rated 1 out of 5 stars

EMPTY APOLOGIES SAME BULL

Me again,

because it seems this is the only way i will get a response! I need return address information! I believe it is HIGHLY unethical to promote 24hr response with a 14day return policy but does not respond to emails unless we leave a review!!!! you should be ashamed of yourself.

i placed my order and it was not shipped out until i posted a review! you didnt even bother to read my first initial email mentioning my sizes and measurements because you proceeded to send me the incorrect size! my invoice says one size and the tags on the suit says a different size!

for other customers kindly note that when i left my first review this company bribed me to pay me to take it down! NO! I WILL REPORT YOU TO THE FTC!

I placed my order 10.5.25 did not receive a response or tracking until 10.21.25. they allegedly have a US address but my tracking info shows it came from china.

when i received this response i mentioned i did not want the item and their response was "We’re sorry to hear that you no longer want the order. However, once an item has been shipped, it cannot be canceled or returned at this stage."

October 5, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re truly sorry for the frustration—we’re committed to fixing this fast.
Refund Note: We’ve initiated your refund, but payment platforms freeze funds during disputes. Cancel the dispute, and we’ll release the refund to your account in 3–5 days (this is a standard platform rule, not our policy).
Clarifications: Your order was placed on 10/19/25 (aligning with our made-to-order timeline).
Improvements: We’re adding support staff to fix slow responses, and we’ll be clearer about shipment origins going forward.
We want to make this right. Reach out anytime via service@miesuit.com, and we’ll act immediately.

Rated 1 out of 5 stars

Communication Issue

I placed an order on October 22 and paid already, but I still haven’t received a tracking number of cargo or any response to my messages. The company claims they reply within 24 business hours (3 days), yet it’s been longer with no update at all.

On top of that, I paid extra for expidited shipping which is supposed to come in 5-10 days and it has been 8 days with NO UPDATES AT ALL. And when I email them about this, they ignore it and I get no response

I’ve reached out multiple times with no luck. At this point, I just want a response or confirmation that my order is actually being processed. Terrible communication. I’ll gladly update this review if someone finally contacts me and resolves the issue.

October 29, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re truly sorry for the frustration—missing updates, unresponsive messages, and failing to deliver on expedited shipping (which you paid extra for) are unacceptable, and we take full responsibility.
To fix this fast, could you share your order number or the email/phone used to place your order? Once we have that, we’ll:
Check your order’s exact status (production/shipment).
Locate your tracking number (if shipped).
Get back to you with clear updates within 24 hours.
We want to make this right, and your details will help us act immediately. Thank you for giving us the chance to resolve this.
Best,The MIESUIT Team

Rated 5 out of 5 stars

I loved the suit

I loved the suit . The communication was great . I communicated my urgency and the facilitation was admirable. I’m definitely buying from them again in the future.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Miesuit is a scam

Miesuit is a scam.

Their products look NOTHING like the images. The material is very CHEAP.

You CANNOT return anything to China due to the new regulations being restrictive.

Miesuit knows that and counts on it to prevent you from getting your money back. They offer 30% off if you keep it.

They pretent to based in the US using an area code in the states.

September 15, 2025
Unprompted review
Miesuit logo

Reply from Miesuit

We’re truly sorry for your terrible experience—this is not the standard we stand for, and we want to clarify transparently for you and future customers.
First, the product mismatch and cheap material: This is our quality control failure. We’ve since added 3-step pre-shipment checks to fix this. Share your order number + product photos, and we’ll investigate immediately.
On returns: Recent cross-border rules did create barriers, but we never “count on” this to avoid refunds. We’re also launching local return partners soon to solve this.
The U.S. area code? It’s to cut call fees for North American customers—we’ve updated our site to clarify our location, so no more confusion.
We’re fixing mistakes, and accountability matters to us.

Rated 3 out of 5 stars

This suit fits like it was…

This suit fits like it was custom-tailored, and the fabric feels both soft and structured. Shipping did take about 10 days though, so it's a good idea to order in advance if you need it by a specific date.

September 16, 2025
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