Mifsuds Photographic Reviews 

231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed by the excellent condition of the products, often finding items described as 'mint' or 'like new' and in perfect working order. Many appreciate the top quality of the items purchased, ranging from camera bodies to lenses, and the wide selection available to meet their needs. The staff consistently receives praise for being incredibly helpful, friendly, and knowledgeable, guiding customers without pressure. People highlight the excellent communication and personalized assistance, whether for purchases, trade-ins, or finding specific accessories. This leads many consumers to confidently recommend the company and express their intent to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition of purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a used mint- condition OM System OM1 Mk2 body. Everything has been great. I emailed them to request that the camera could be delivered on a specific day. Mathew arranged to deliver by Ro... See more

Rated 5 out of 5 stars

This shop provides fantastic customer service. The products they sell are fabulous and the knowledge of the staff is second to none. Not my first visit today and it certainly won't be my last. Would... See more

Rated 5 out of 5 stars

On Tuesday 18 February I had the pleasure of buying what I now regard as the Rolls Royce of lenses - a used Canon 17-40mm L USM lens from Matthew Mifsud. To say I am delighted is an understatement; e... See more

Rated 5 out of 5 stars

Just bought very good value Canon R5II used - top notch service including very quickly sorting out a minor issue - comms and customer support excellent.


Company details

  1. Photo Shop

Information provided by various external sources

is an independent family run photographic retailer established in 1954, in the historic fishing town of Brixham, Devon. With over 60 years of trading in the industry we pride ourselves on serving the needs of Amateurs through to Professional photographers, through online ordering, Mail order or in our store. We believe in ourselves, the equipment we sell and enjoy looking after our customers. Over the years we have gained a good reputation in the photographic industry for being competitive on price, all new goods being UK stock, a vast selection of both new and used goods and excellent customer service. We pride ourselves on providing a great level of care and advice to our customers. Customers are always welcome to come into store and try products from our large selection of items stocked from major manufacturers like Canon, Nikon, Fujifilm, Pentax, Sigma, Sony and more, Plus for those travelling to see us the kettle is always on.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

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4.9

All reviews

(231)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service at Mifsuds

I initially e-mailed the company and they were very helpful in letting me know about zoom lenses i was looking for. I wanted to do a part exchange deal and they got back to me straight away with an estimated price. I visited the store the following day and they couldnt have been more helpful. I ended up with a great part exchange deal which I was extemely happy with. They had a fantastic 20 percent off prices to boot! It was great to do business with them. Many thanks to Robert and Matthew in particular.

November 10, 2022
Unprompted review
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Rated 5 out of 5 stars

A great little local company!

A great little company who will bend over backwards to help you. Always a fantastic, friendly service. They got me out of a hole for an airshow when Nikon let me down and for nothing. They look after their good customers very well. I can't praise them or thank Matt enough.

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

Not Recommended

Sold a lens that failed almost immediately. Ended up paying half of the repair even though under warranty as Mifsuds felt that they had sold the lens too cheaply in the first place... Given that it didn't work it was not cheap at all. I now have no 300mm for the World Cup, relying on a loan from Nikon. I would not recommend this company for professional users.

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Mifsuds Photographic - I recently visited Mifsuds Photographic…

I recently visited Mifsuds Photographic for the first time after a recommendation by a professional photographer during a Photography workshop.
A phone call beforehand to Matthew assured me that they would be interested in the gear I wished to trade in.
On inspection, the prices offered were competative and fair.
Whilst there I was able to try out and buy a near mint lens from the huge selection of new and used gear available, which was once again offered at a competative price.
Overall a friendly, Knowledgeable, family run, local business. Worth a visit to either the shop or the user friendly website.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly, knowledgeable staff. I have been a loyal customer since 1998, and would never go anywhere else for acquiring, or trading in my camera gear to upgrade in either the contemporary or retro direction. Matthew is extremely helpful and courteous, and all in all it is a great retail experience.

October 19, 2022
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Rated 5 out of 5 stars

Great Company to deal with, highly recommended

Following a very bad experience with Wex Photo Video I contacted Matthew at Mifsuds who, very promptly, answered my query, gave me a price for the camera and lenses I was looking to trade which was accepted. Shipped the goods to him, next day. He confirmed receipt and less than two hours later had inspected and confirmed the price with money on its way to me.
Great service Matthew, thank you so much.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant shop & Amazing Service

Brilliant shop. Kind helpful staff with a wealth of knowledge and experience. Would absolutely trust them and not need to go anywhere else. Although we have checked prices on the internet and Mifsuds are very competitive. If you can get to South Devon give them as visit, if not use the online shop.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. Ordered a used lens late on a Sunday evening. Nervous about an expensive purchase but a discount code sweetened the deal. By 7am the next morning I had a personal email thanking me for my order, telling me I would receive it by Tuesday and wishing me well with it.
The lens arrived on the Tuesday very well packaged an in near immaculate condition.
VERY PLEASED

September 25, 2022
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Rated 5 out of 5 stars

Great camera store for new and used kit!

Mifsuds is my local camera store so I have been using them for years to purchase new & used kit, as well as part-exchanging my own unwanted kit. The staff have always been very helpful and knowledgable.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent part-ex service

I wanted to part-ex my long telephoto lens for a shorter second-hand one. I saw the one I wanted on the Mifsuds website at a great price, and arranged with Matthew to buy that while it was available and send my lens by post for evaluation as I was unable to get to the shop for a while. He was very helpful and flexible, and with the trade-in, I got a really good lens for a small price. Highly recommended.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service when I wanted to sell my father in law's old Hasselblad and treat myself to a new camera bag.
All went smoothly with quick email replies.
A pleasure doing business with them.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience buying used Camera

I bought a nearly new second hand camera with a few accessories from Mifsuds. I messed up using the discount code, but Matthew sorted things out for me and made sure I got the best price. In total Mifsuds saved me around £600 off list, so very happy with the result. I'm looking for a used tepelphoto, so will definitely be going back to Mifsuds. Great service.

August 15, 2022
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Rated 5 out of 5 stars

Highly Recommended

Honest review, first class friendly and professional service from this family run photographic retailer, I wanted to buy a top quality used camera in mint condition with a very low shutter count, well, I couldn't have gone to a better retailer than Mifsud's. I traded in my old entry level DSLR and two kit lenses for a very good price against the Nikon camera I wanted, which was in mint condition with a shutter count less than 8000. While I was in the shop, I enquired about a Macro lens and was given the Sigma 105mm to try out in the shop on my new camera. Three weeks later I decided to stretch my budget to buying the Sigma 105mm Macro lens from their website. I ordered it on the Saturday lunchtime and it arrived the following Tuesday as promised by their member of staff, I couldn't have asked for more and thank you for the surprise in the box as well.
I am so happy that I decided to buy from Mifsuds, they are absolutely brilliant. I shall definitely be buying from them again in the future, I highly recommend them.

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I've been looking for a replace lens for some time after my aged one broke. Found one on here, telephoned and checked about availability and was directed to the website to order so no credit card details were handled by a person. Placed the order on friday with the expectation it might go out that day, which it did. Advised it should arrive monday, however was delighted to receive it saturday afternoon. Great service and really helpful on the phone.

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great Buying Experience

Wonderful, friendly service from this family run photographic retailer, I was going to buy my camera as top quality used but after reading the reviews of the retailer here, seeing the favourable pricing (and bearing in mind, the current Canon cash back offer), I decided to stretch my budget to buying my camera from new stock. So happy that I did. My 5D Mk4 (mirrorless is still way over priced for the spec I wanted - maybe in five years time, eh?), was with me in less than 24 hours. I could not ask for more really. Thank you for the surprise in the box too 😊
My local independent could have taken a leaf out of Mifsuds' book and got my business but after not even calling me back, on two occasions, when they were possibly getting stock back in (yeah, I understand the is something of a stock issue with this model but at least give a customer an option!), you tend to look further afield for your new gear. As I said earlier, I'm happy that I did buy from Mifsuds. I think I'll be back for that mirrorless one day... in the meantime, there is a Sigma lens that I have my eye on.

July 1, 2022
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Rated 5 out of 5 stars

Excellent service from Matthew and the…

Excellent service from Matthew and the team!

I bought a Canon 300 mm 2.8 II lens, the condition stated its "mint minus", I was really happy when the goods arrived as it looked like brand new!
Mifsuds will be my prefered camera store for the future 100%.

Thanks very much

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

Usual Great Service

Reluctantly parting with my cherished photographic equipment, MIFSUDS offered me a very good deal. Much better than London Camera Exchange and not far off what Wex/Park were offering. I was able to go to their shop in Brixham (which is a treasure trove of a place if your serious & nostalgic about photography), complete the transaction and the money was in my account before I got home. The staff are extremely knowledgeable, helpful and nothing is too much trouble for them. A few years ago I made the mistake of selling a Len’s to Camera Jungle, it took some two weeks to receive my money.

June 11, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service? *****+

Over the years I have dealt with numerous photo shops for new & used kit. Came to Mifsuds (Mathew in particular) to replace/upgrade lenses etc. From the first point of contact nothing was too much trouble, even with chats re advice over the phone. Ordered my gear but had to wait two weeks for disinvestment of funds to materialise. No problems, deposit paid, items held , delivered quickly & extremely well packed. Even revieved a 'folliw up email' asking if everyyhing was ok'...I live in Lancashire....but Mifsuds is now my go to shop!. Well done Mathew & the team...5+ stars all day long.

June 11, 2022
Unprompted review

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