McCarthy Insurance Group Reviews 

374
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, patient, and deeply knowledgeable when discussing various insurance policies. Many people appreciate the clear, straightforward guidance provided during complex renewals, which makes choosing the right coverage completely stress-free. Some people were satisfied with the highly competitive prices offered and the remarkably quick response times for all inquiries. Consumers also highlighted the exceptionally smooth and efficient service delivered across various local offices by friendly professionals. Reviewers consistently note that dealing with these knowledgeable agents feels genuine, personal, and reassuringly human throughout the entire process.

What people talk about most

Staff

Users describe positive interactions with staff, praising certain representatives for being particularly... See more

Service

People report positive experiences with service, describing the staff as exceptionally helpful, efficient,... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that representatives are extremely... See more

Response time

Customers consistently note positive experiences with response time, highlighting that queries are answered... See more

Price

Customers report great satisfaction with the pricing and affordable deals offered. Reviewers highlighted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang McCarthy Insurance looking for a quote for health insurance .I spoke with Alan Clearly, he was SO helpful. Explained everything clearly, answered all my questions. I was with one Health Insurer... See more

Rated 5 out of 5 stars

Remarkably good service. Talking to Cian just now and had to do another review here afterwards.  We’ve got three cars and our house with these guys because they are really competitive on price,rea... See more

Rated 5 out of 5 stars

Just used yourselves for my daughter and my car. My husband has been using for a while now and we regret not doing this sooner. They are excellent and biggest bonus was they came up cheaper than all o... See more

Rated 5 out of 5 stars

I am using the McCarthy Insurance Group as my broker for many many years now, and while I have done my research on the car insurance market independently, I always refer back to their renewal offer, a... See more


Company details

  1. Insurance Broker

Written by the company

An Irish Insurance Broker You Can Put Your Trust In. Established in 1952, McCarthy Insurance Group is now one of the largest insurance brokers in Ireland. We represent over 100 Insurers and Managing General Insurance Agents throughout Europe and are proud to be a trusted partner and advisor for our clients’ insurance and assurance needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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No recent history of asking for reviews

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4.9

All reviews

(374)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been insuring cars with MIG in…

I have been insuring cars with MIG in Fermoy for at least 15 years now and have built up a great relationship with them. I always correspond with one agent and she is always prompt in replying to querries and knows my needs before I do. highly recommend MIG

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

From the time that I first contacted McCarthy Insurance Group, they were extremely efficient in passing on my query to Alan Cleary on the Health Insurance Team who rang me back very promptly. Alan was very helpful to me from the outset when I explained that I was researching health insurance for my mother.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

I have dealt with McCarthy Insurance for many years but have specifically dealt with Michaela since January 2023. Michaela is the definition of customer service and I can only say that she has been of huge assistance to me. All queries are promptly answered and I have always felt that she does her absolute best for me. Dealing with someone like Michaela is the reason that I prefer to use a broker for my insurance needs.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cian was a pleasure to deal with

We dealt with Cian in the Tralee office when getting my son’s first insurance. I was there with my elderly father who is a long time customer. Cian was so kind and patient. He took our details and proceeded to get a great deal for us. I dealt with Cian for the next 24 hours via phone and email and he made what can be a tedious process as easy as possible. Will definitely be returning to renew all my other insurance policies.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Health Insurance Renewal

Alan Cleary, the Health & Dental Insurance Manager, was a pleasure to deal with on my Health Insurance renewal. Health Insurance is such a minefield, but he made it really easy for me. He provided me with two options from Irish Life, both cheaper than my VHI plan, and one of them had better benefits than my VHI plan. I went with that one, and sorted everything out on the phone with Alan in minutes. Thanks, Alan.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

100% happy

We have recently arrived in Ireland and understanding the health system is a bit daunting. Alan made it simple and straightforward. He suggested 4 options for us, explained the differences between each one and answered all of the questions we had. So rather than being complicated and difficult the process became a breeze. And Alan is a top fella to deal with. 100% happy

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with McCarthy Insurance…

I have been with McCarthy Insurance Group for many years with my car insurance and recently said I would check out house insurance, I was delighted to get a great quote and Cian Sullivan of Tralee office was extremely helpful guiding me through the process. Thank you.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

I'm with McCarthy Insurances car…

I'm with McCarthy Insurances car insurance since 2001 for nearly 24 years. Recently I rang the office to renew my car insurance under a tight deadline expiry date wise recently.
Aoife could not have been more polite, knowledgeable, informative, calm, and professional.
It really put my mind at ease as I was late renewing my policy due to a recent extended family bereavement. The kindness, empathy shown and efficiency to send on my car insurance certificate made things so seamless and really made all the difference. This service is one I truly am grateful for and wish to highlight the outstanding service I received. Superb service with the best quotes and policies.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been dealing with Mc Carthy…

I’ve been dealing with Mc Carthy insurance for 10years and have found them to be so thorough, helpful and always make my needs a priority. I never feel rushed or pushed into making a decision. I have mostly dealt with Mary Morrissey who has been exceptional in her approach, professionalism and customer care. You’ll never go wrong with Mc Carthy insurance. Keep up the good work

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

McCarthy Insurance Group are wonderful…

McCarthy Insurance Group are wonderful to deal with. I've been dealing with them for years. The team are personable and very knowledgeable. Even though it's a busy office, the phone is always answered promptly, no queues! It is always a pleasure to call McCarthy Insurance Group knowing you will hear a friendly voice who will give you the very best advice. Well done to Susan and her team.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, efficient service.

Our health insurance provider experience for a number of years, has been excellent. However having received yet another price rise notification for the coming year I contacted McCarthy Insurance Group in order to shop around. I was immediately taken care of by Alan Cleary (Cork office) who did a marvellous job of assessing our needs and finding the best plan for my wife and I (both in our 70s), which incidentally was our existing health plan.
We were delighted that Alan was so thorough and made sure that we not only stayed on our existing health plan but even negotiated a nice discount in the cost. He also went the ‘extra mile’ by successfully submitting any/all outstanding claims for the last year.
My experience with McCarthy Insurance Group has been top class.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. I got a cheaper rate than I previously had for the health insurance package I had previously been availing of. Alan was very professional and helpful.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Well informed on a number of packages available and provided a number of option to choose from.

April 14, 2025
Unprompted review

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