Ordering was easy, size guide was useful, I just got it wrong! My order arrived exactly on time and was well packaged. I found my coat was too big, but that was my fault. The return process was easy a... See more
Company replied
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Review summary
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Reviews shaping this summary
We are reaching weather conditions that can suddenly change from sunshine to heavy rain . When dog walking including my military water proof jacket & trousers in my back pack makes a lot of sense !
Company replied
Ordered Brandit M65 giant jacket, delivered in super quick time, but was too big so have returned and am awaiting second delivery. Easy as can be, and the best company to deal with. Highly recommended... See more
Company replied
Good quality t-shirt (Russian Navy) for the money. My husband was assigned similar looking t-shirts for work, but they were too short and inferior materials. He was quite happy with the one we ordered... See more
Company replied
Company details
Information provided by various external sources
Military 1st is a Manchester based online store, specialising in quality outdoor & combat clothing, tactical footwear, camping & bushcraft accessories, along with professional Airsoft gear. Since its establishment in 2009, the store is constantly expanding the range of brands & products offered to meet the high expectations of customers in the UK, Europe & Worldwide. We are proud to provide outdoor & camping enthusiasts, Airsoft & paintball players, as well as hunters & fishermen, with a top class apparel & equipment in affordable prices, along with superb Customer Service & fast delivery (free across the UK).
Military 1st Details
Written by the company
- FREE UK DELIVERY
- Available on all orders regardless of the price and size. We aim to despatch your parcel the same or next working day; you should receive it within 2-4 business days from the day you placed the order.
- PROFESSIONAL CUSTOMER SERVICE
- Our friendly and experienced Customer Service team is always happy to help you with any queries. Our aim is to reply fast giving you all the answers you need ensuring the best possible shopping experience.
Contact info
United Kingdom
- info@military1st.co.uk
- www.military1st.co.uk
4.8
Excellent
74K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Military 1st Excellent company
Everything about buying from Military 1st has been positive, great communication, speedy delivery and when returning an item it was a seamless experience, we will definitely be buying from them and recommend again.
September 2, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Excellent quality clothing and equipment
Excellent quality clothing and equipment to suit all tastes in great traditonal millitary styles.
September 1, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Excellent Service
Easy online ordering process, Military 1st are the go to people for quality gear at a reasonable cost.
The kit I ordered came quickly, I am really pleased with my purchase and as always this company provides fantastic service.
September 1, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Service great
Yes your right, service great and timely, just don't appreciate my in box being clogged up with pointless, review requests, please delete off your mailing list.
That better 😁
September 1, 2026
Reply from Military 1st
Hello,
We do not consider sending a polite email inviting customers to leave a review to be “begging.” Review requests are a standard way for businesses to gather feedback, and customers are completely free to ignore them or choose whether they wish to leave a review.
While we respect your opinion, we do not believe that receiving a review invitation alone reasonably warrants a 1-star rating, particularly where there appears to be no issue with the product, service or order itself.
Kind regards,
Military 1st
As usual the service was great.
As usual the service was great.
Every part of the purchase was run with military precision. Thank you
September 1, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Easy ordering and quick delivery
September 1, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Worth it !
Still love this company . Second order right after the first. Consistent , fast, good products . UK based.
July 30, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Very easy to deal with
Very easy to deal with. The Wish List on the website is a great feature allowing comparision of a short list of products before purchase. Royal Mail do come up with some odd excuses for not delivering on the day that they say they will.
August 31, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Good quality and quick service as usual
September 1, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Prompt supply.
August 31, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Accurate sizing
Accurate sizing. Fast delivery both orders that I’ve placed have arrived within two days; a simple returns procedure for the larger size that I ordered that was too big.
Top marks to this company
More than happy to but from them again in future
August 31, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Had these since March and fitted to my…
Had these since March and fitted to my boots in April occasional use since and zip has already broken. Not great IMO 😔
May 7, 2026
Reply from Military 1st
Hello,
We’re sorry to hear about the issue. However, the order number provided appears to relate to a different product. Please contact our Customer Service team with the correct order number and confirm that the item was purchased from Military 1st so we can investigate this further.
Kind regards,
Military 1st
The service was first class from the…
The service was first class from the moment of purchase. I was kept informed at all times of the delivery date and time and most importantly, the quality of the product is excellent.
August 31, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
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