Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more
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Company details
- #4 of 8 best companies in Valet Parking Service
- #49 of 89 best companies in Car Accessories Store
Information provided by various external sources
Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.
Contact info
South Columbus Drive 5, 60601, Chicago, United States
- (312) 616-0600
- www.millenniumgarages.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 38% of negative reviews
Typically replies within 24 hours
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The entrance was closed to Millenium…
The entrance was closed to Millenium parking so I went into another entrance, but in the end my more-paid fee was honored
The site kept stalling out or not load…
The site kept stalling out or not load completely. Entered promo code Lights25, LIGHTS25 and lights 25 kept saying not valid code so didn’t get my 20% discount!
When we came to return to our car we…
When we came to return to our car we got confused because we came in through a different entrance upon returning. This was about 10pm on 11/13/25, a Thursday night and a security guard who happened to be there personally escorted us all the way to our car. That was very excellent service
It was very easy to park in a big…
It was very easy to park in a big garage and exit was fast and effortless. Plenty of parking
QR code
There should be any statement you are going to send pass QR code to "Parker " somewhere in the your reservation pages.
I found it very convenient to book…
I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they finalize their reservation. I.e. they have to enter on or after their check-in time, and leave on or before their check-out time. No leeway for arriving a few minutes early. This will allow customers to adjust their entry time according to how confident they are in their time of arrival.
Good price compared with other parking…
Good price compared with other parking services. Great 👍 and keep up doing great. Please send discount codes whenever you have.
Very satisfied customer 👌 👍 😀 👏 😊
The parking itself was fine
The parking itself was fine, but the stairwell and elevator and hallway were filthy. There was a lot of trash and a homeless man sleeping in the stairwell which also smelled like a urinal. There was food and other stuff smeared and spilled on the ground. It was super convenient and the online process was easy and had a great price, just the actual going from my car to outside was gross.
EASY TO USE WEBSITE
thanks again
There needs to be a better parking…
There needs to be a better parking garage map that lines up the parking levels of grant and millenium garages to what is on level 1.
Easy parking in Millenium Park garage.
I recently parked in the downtown Chicago Millenium Park Parking Garage. I reserved a parking spot on the app the day before. When I got to the garage, the entrance gate recognized my license plate and raised the gate without me having to scan anything. The same thing happened on my exit from the facility. Very easy. Will use again when I need to have my car downtown.
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