Millets - Bracknell Reviews 1,616

TrustScore 5 out of 5

5.0

46 High Street, RG12 1LL Bracknell, GB


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Rated 5 out of 5 stars

Jack and Oliver were super helpful with my daughter and her friend choosing hiking boots for DoE. They explained options and checked the fit multiple times, fetching more options to ensure they... See more

Company replied

Rated 5 out of 5 stars

Today I was served by the wonderful Natalie, an absolute professional! Her knowledge of brands and equipment was second to none. Unfortunately this branch is due to close later on this year, sad to se... See more

Company replied

Rated 5 out of 5 stars

I was taken great care of by Jack. He was extremely professional and very approachable. Jack helped me organise the equipment I needed for my son’s DoE. He went above and beyond and is a true ambassad... See more

Company replied

Rated 4 out of 5 stars

quick store delivery freindly staff called Natalie and other females but forgot their name

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bracknell

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 46 High Street, RG12 1LL, Bracknell, United Kingdom

  • 01344 203524

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Natalie was a superb sales assistant

Natalie was a superb sales assistant. It was a pleasure to be served by a cheerful, friendly lady.

June 8, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Natalie was very friendly and helpful

Natalie was very friendly and helpful. Got me what I wanted super quickly and was very knowledgeable. I am so sad that this branch is shutting down

June 8, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Rated 5 out of 5 stars

Superb service

Superb service. Thank you so much, Sharon. 😊

June 7, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Jack and Oliver were super helpful with…

Jack and Oliver were super helpful with my daughter and her friend choosing hiking boots for DoE.

They explained options and checked the fit multiple times, fetching more options to ensure they got it right rather than just closing on the first ones she seemed to like.

Helpful, knowledgable, and all round top notch. Thank you both.

June 6, 2026
Unprompted review
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Reply from Millets - Bracknell

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Visited the other day for the closing…

Visited the other day for the closing down sale, the team of Oliver and Sharon on the floor were so helpful and friendly to chat with

June 6, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Jack was really helpful today with…

Jack was really helpful today with helping me find the perfect hiking boot. He was very approachable and helped me out very quick

June 6, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Rated 5 out of 5 stars

Jack helped us get the correct boots…

Jack helped us get the correct boots for our hike in Norway. He was very knowledgeable and kind. All in all great service

June 6, 2026
Unprompted review
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Reply from Millets - Bracknell

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Sharon and Jack looked after us very…

Sharon and Jack looked after us very well

June 6, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Today I was served by the wonderful…

Today I was served by the wonderful Natalie, an absolute professional! Her knowledge of brands and equipment was second to none. Unfortunately this branch is due to close later on this year, sad to see such a stalwart of the high street have to close its doors.

June 3, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

I have been to the Millets shop in…

I have been to the Millets shop in Bracknell several times over the last couple of weeks. Each time I have always had good care from all three staff members Natalie, Cody & Jack. They are very helpful and offer great support & advice. It is such a shame that the store will be closing later in the year.

June 5, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

I was taken great care of by Jack

I was taken great care of by Jack. He was extremely professional and very approachable. Jack helped me organise the equipment I needed for my son’s DoE. He went above and beyond and is a true ambassador for your company. Jack is an employee who deserves recognition.

June 3, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Thankyou

Cody and other staff very helpful, polite and attentive, always go out of their way to make sure you have found everything you were looking for, or order it when needed. It's such a shame this shop is closing down will miss it and all the staff, I wish them all well.

June 3, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Customer service was great by the name…

Customer service was great by the name of Jack, quick, helpful and friendly. I'm a size 4 but was told North Face tend to have smaller shoes fitting so was offered to try a size 5 which fit perfectly. I bought what I needed.

June 3, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Rated 4 out of 5 stars

quick store delivery

quick store delivery
freindly staff called Natalie and other females but forgot their name

May 26, 2026
Millets - Bracknell logo

Reply from Millets - Bracknell

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

I needed to replace a child's rain coat…

I needed to replace a child's rain coat & needed help to find what was suitable and within budget.
Natalie was very helpful, she led me to the correct section & the right sizes, she also gave me some product knowledge. It makes shopping so much nicer when you have lovely kind staff like Natalie ☺️

June 2, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent customer service from Jack…

Excellent customer service from Jack who helped me find the product that I needed and as I’d mentioned it was for D of E, he asked if I had the discount card with me which I didn’t but I was able to prove that my daughter is attending so I received discount. Please use Millets - it’s such a shame they’ll be leaving Bracknell

June 2, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful well informed staff

Helpful well informed staff. Good value for money. Using my DofE leaders discount really is worthwhile. Natalie was able to help us make the correct choice.

June 2, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Natalie was really helpful

Natalie was really helpful, great customer service.

June 1, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

I have been going to millets in bracknell

I have been going to millets in Bracknell for years and always received quality and informative service from Natalie and her team.
Today i purchased another tent with great personality advice and reassurances from Natalie
I will be back for more items soon, don’t close until then xx

June 1, 2026
Unprompted review
Millets - Bracknell logo

Reply from Millets - Bracknell

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

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