Millets - Hastings Reviews 

Very helpful and polite Harry gave service with a smile lovely experience

My partner and I were both served by Harry. He was very helpful and engaging. As was his colleague who put the purchases through the till. Customer service as it should be. Indeed, this is routinely our experience of the Millets Hastings store.

Harry served me and was really helpful. He gave excellent customer service, advising best fit and a new method for my laces! Thank you, I would definitely recommend Millets.

Popped in for a pair of walking boots asked the assistant for some help with a couple of questions, he was extremely helpful and patient and also made some recommendations for cheaper alternative although I never intimated cost was an issue, so that gave me some insight to the type of salesman he was, I bought the boots and something else that struck me was the other bit of advice he gave, wear them in the house a few times and if not satisfied then return within time for a full refund. Legend

A guy called Harry helped me navigate through the walking type boots available and then proceeded to go to the stock room to retrieve some sandals in my size that were no longer on display. Very polite and the usual millets value for money. Full
marks to Millets Hastings!!

Harry welcomed us into the store and kindly offered his assistance. Initially we were okay browsing but when we did need some help he was happy to assist. My daughter has autism and sensory needs and he was able to offer help in a calm, patient way which she warmed to making what can be an overwhelming task for her an enjoyable experience. Thank you for your help Harry!

Harry was really knowledgeable & helpful. Excellent service thank you 😊

Phil was an amazing help whilst looking for boots. He knew exactly what I wanted and helped me find the best boots I've ever owned. her also quickly helped my husband order a pair he wanted to try.
I shop with my baby and toddler and sometimes get worried about the mischief they cause. Phil was fantastic with my daughter and made the whole experience easy.
I'm in need of a new day pack and will be back soon (hopefully on a day Phil is there).

Excellent knowledgeable help from Phil. He was amazing. Helped us find some walking boots for my daughter for University. He ensured they were just what she needed and even showed her how to lace them up.

Your employee Phil went above and beyond!! So helpful and nice! Helped me figure out the right fit and size for my feet, as well as find the right pair of boots for my needs and style. Such great service! Give that man a bonus! :)

Lovely and informative service

I got exactly what I needed for a trip to Scotland thanks to the helpful staff in this branch of Millets and so would happily shop here again.

From the minute I walk through the door Phil was very helpful with no pressure if I didn’t want any help but I did. My experienced here was a good old-fashioned Customer Service Phil was very knowledgeable and very helpful and explained everything as we went along with the choice of my walking shoes and hiking boots, it’s place like this that restore your confidence in the High Street. It’s not very often you get somebody who knows what they are talking about and you certainly can’t get this service on the Internet this Shop is a credit to Hastings High Street.

Phil made my experience great! I was looking for some walking boots/shoes. Phil was very helpful and knowledgeable, explaining the pros and cons of different shoes. When I finally selected some, he did further checks and gave me lots of advice about wearing them in and how to lace them in the best way. All round a good experience.

Phil is the greatest. He’s so so helpful. He’s just the greatest guy. We miss him since the Eastbourne store closed. So glad we’ve now found him in the Hastings store. We buy most of our outdoor clothes, shoes and boots from Millets. Seeing Phil made the journey from Eastbourne worth while. PLEASE BRING BACK MILLETS TO EASTBOURNE AND BRING BACK PHIL. Love you Phil. From Father and daughter who bought shoes from you on Monday afternoon.

Harry was helpful in finding us a raincoat suitable for a downpour. He answered our questions on the coat we were looking at and gave some good tips. Thanks!

Ethan was exceptionally knowledgeable and generous with his time and expertise, whilst not being pushy. I was therefore able to make a well informed and well suited purchase.

Harry was brilliant. Good laugh and very helpful. Made us feel welcome even though it was busy and helped us with every question.
Thanks Harry!

Phil served me , he had time check the walking shoes fitted correctly by measuring my feet and making sure the
Shoes were right for me

Excellent customer service from Phil who made sure my walking shoes fitted me whilst also serving another customer and giving both of us full attention