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Mindful Chef Reviews 

20,205
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the diverse and delicious recipes, which are easy to follow and cater to various dietary needs. Many highlight the excellent quality of ingredients, noting everything arrives fresh and well-packed. Reviewers also appreciate the exceptional customer service, which is efficient, polite, and quick to resolve any issues. This service saves time and makes healthy eating convenient, often surpassing other meal delivery options. However, some customers also noted issues with the delivery service, specifically couriers not ringing doorbells or leaving boxes in exposed locations. Additionally, a few people mentioned occasional problems with the freshness of produce, describing items as limp, unripe, or past their prime.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the delicious, nutritious, and... See more

Quality

Consumers find quality to be positive, with many appreciating the high quality of ingredients, fresh produce,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising its reliability and efficiency,... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the quality of ingredients. Brown rice and organic chicken in particular. Recipes are easy to follow. I have been using mindful chef for some months now they really help with wei... See more

Rated 5 out of 5 stars

Amazing food!! Such a varied unique dishes. All recipes gave tasted delicious and the people working behind the scenes at mindful chef are amazing too!! Fantastic communication. Would give 10 sta... See more

Company replied

Rated 5 out of 5 stars

Delicious choice of recipes, nutrition info all there and easy to follow and the app is so simple to use. Would highly recommend MC and their customer team, who are efficient polite and easy to reach... See more

Company replied

Rated 5 out of 5 stars

We’ve been enjoying meals regularly but this week our delivery did not come. I emailed customer service. They investigated, communicated to me what had happened, reorganised delivery and provided refu... See more


Company details

  1. Online Food Ordering Service

Written by the company

Healthy.  Simple.  Delicious. That's the Mindful Chef approach. Mindful Chef delivers healthy and delicious, chef-designed meal kits to cook at home. They focus on macro-balanced wholefoods with heaps of plants and real protein so you feel your best. As a proud B Corp, they champion quality. You’ll find British meat, free-range chicken, responsibly-sourced fish and award-winning seasonal produce in their boxes. Their Ready To Go range features healthy frozen meals, soups, broths, and smoothies that are designed for nutritious meals in minutes.  With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Mindful Chef has over 28 recipes to choose from each week, so there are no recipe ruts. Discover flavours from all over the world - with a Mindful Chef healthy twist, from bubbling fish pies for the family, to a spicy Bibimbap or a Sri Lankan curry.  You can choose to get a Mindful Chef delivery every week or every once in a while, it’s always up to you.  Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 20 million school meals to children living in poverty.

Mindful Chef

Written by the company

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(20,205)

487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delicious recipes with fresh gluten…

Delicious recipes with fresh gluten free, organic ingredients

July 22, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Roisin,

Thank you so much for taking the time to leave us a review.

We're delighted to hear you're enjoying our recipes. 😊

Providing high-quality ingredients that our customers can enjoy is something we care deeply about.

Thank you for your continued support and for choosing Mindful Chef. We really appreciate your feedback and look forward to providing you with many more delicious meals in the future.

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Wonderful meals, friendly company

The food is delicious, the customer service is excellent and the deliveries are always on time. I'm so impressed with Mindful Chef. I've tried many of the "food delivery boxes" on the market. Mindful Chef are a cut above in terms of the produce and recipes and they also offer a service for a single person. I recently contacted the customer service team about a query and they dealt with my message in a timely and friendly manner. All round - I'm a very happy customer.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service! From my first interaction (mid-delivered box) on a Sunday, they got right on it and ordered a replacement straight away. They also looked into reasons why it went awry to ensure the delivery company were better placed to deliver it properly in future. Great stuff.

July 19, 2026
Unprompted review
Rated 4 out of 5 stars

Great healthy selection of food

Great healthy selection of food. Only complaint is with the cool bags as they are filled with a weird gloop that needs loads of water to wash it down the sink. Other companies use just water filled bags which doesn’t need washing away and the water can be used to water the plants.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

As a busy family with a love for great…

As a busy family with a love for great food, but no real love for cooking, we are finally eating wonderful food with very little culinary skill! In fact, I actually am growing to enjoy cooking because the meals are great fun to cook! I never thought I would say that, so thank you Mindful Chef! Highly recommended.

July 16, 2026
Rated 5 out of 5 stars

Mindful Chef food and service has…

Mindful Chef food and service has always been great. However the real test is when things go wrong and it was not even their fault. Not only did they credit us but also donated the food to charity!
Well done and thanks to Justyna, customer service and Mindful Chef team!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Mindful Chef

Very happy with Mindful Chef. Good choice of meals, even if restricted by allergies like me. Still a wide range to choose from. They have all been easy to make and tasty.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

The food is of excellent quality

The food is of excellent quality, the recipes are delicious and very easy to follow,
I’ve been very impressed with all the produce I’ve received and can’t wait for my next order.

July 14, 2026
Rated 5 out of 5 stars

High quality recipe delivery, high quality service

I was very pleased to have my longstanding loyalty to the company recognised recently when I apparently ordered a box in error yet was not charged in recognition of that loyalty. Despite having been sold to a multi-national, this company still continues to operate as a small private enterprise delivering high quality and personalised service. Well done!

July 17, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Mrs AJ Sayers,

Thank you so much for taking the time to leave your review.

We're delighted to hear that you've had a positive experience with us. Providing high-quality food and great customer service is always our priority, so it's lovely to know this has been reflected in your experience.

Thank you for your continued support, and for choosing Mindful Chef. We really appreciate your feedback and look forward to providing you with many more delicious meals in the future.

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

Quality

I appreciate the quality of ingredients.
Brown rice and organic chicken in particular.

Recipes are easy to follow.

I have been using mindful chef for some months now they really help with weight loss while still feeling full with healthy food.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered some of the ready meals…

I ordered some of the ready meals having been a customer on and off for the last six years. I was absolutely dismayed to find they looked totally unappetising with cheap ingredients that you would expect in a £1 budget supermarket ready meal. Honestly I would not feed my dog with. I don’t know if you had a production line problem or something, but everything at wholly unappealing, the texture was rubbery overcooked and honestly I was very disappointed. I wrote to mindful chef telling them about my experience and they just sent me a placatory message back for WhatsApp. Very disappointing will not use again.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot fault anything

Cannot fault anything. The food options are extensive, ever changing and delicious. I have not have the same meal for 11 weeks now. Customer service is great also. DPD failed to deliver one week and my recipe box was freshly packed and delivered the very next day with a credit for carriage.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

We’ve been enjoying meals regularly but this week our delivery did not come. I emailed customer service. They investigated, communicated to me what had happened, reorganised delivery and provided refund. They dealt efficiently and communicated well. A hitch in service yes and I was very happy with their approach to rectify this. Many thanks

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

We have always been really happy with the meals and recipes we have received from Mindful Chef over the years. Additionally excellent customer service, would certainly recommend.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

The meals have all been excellent.

The meals have all been excellent.
An excellent variety, with generous portions.
I am gluten intolerant so selecting them for me is made especially easy as all the meals are suitable.
They are always delivered when promised, except on one occasion and this was dealt with efficiently and in a very friendly way with the meals delivered the same week.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We have enjoyed delicious and nutritious meals from Mindful Chef for over 4 years now without a single glitch. However, in our last recipe box there was a mismatch between the meals we ordered and the recipe booklet we received which I reported. Mindful Chef provided excellent customer service by responding immediately, explaining that we were mistakenly sent the booklet for 4 meals instead of 2 and emailing me a pdf of the correct booklet straight away. Brilliant service all round!

June 29, 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Clare,


Thank you so much for taking the time to leave such a wonderful review!

We're delighted to hear you've been enjoying our meals for over four years, and it means a lot to know we've been able to provide a consistently positive experience.


Thank you for your kind words about our customer service—they've been shared with the team and are greatly appreciated.

We hope you continue to enjoy many more delicious meals with us!

Best wishes,
The Mindful Chef Team 💜

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