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Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!
Contact info
Waiheke Island, 1081, Auckland, New Zealand
- help@mindmyhouse.com
- www.mindmyhouse.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
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So far my experience with Mindmyhouse…has not been good
So far my experience with Mindmyhouse sitters has been very disappointing. We have had two separate sitters and each has been unsatisfactory in different ways. The first was kind to the dogs but despite our no -smoking policy filled the cottage with cigarette smoke, left it filthy, did no gardening whatsoever and had no money to support herself so we had to pay for food and the electricity use.
The next one was arrogant beyond belief. She clearly could not cope with the sit, despite describing herself as 'coping, caring and competent' , left breakages and dirty carpets and yep, did no gardening either. She left the house before our return which caused us considerable anxiety and of course paid nothing towards utilities.
We have learned a hard lesson from all of this. It is important to know that the sitter has the means to support themselves during a long sit and has a home to go to at the end of it. We had difficulty is getting the first sitter to leave. Some sitters clearly see sitting as an opportunity for a free holiday. The second sitter was rude enough to research kenneling costs for our three dogs and challenged us with this information when we raised the issue of electricity payment prior to the sit. We should have called her bluff and asked her how much the free use of a beautiful house, fully equipped kitchen, use of pianos etc etc would cost her for a month. We were too nice.
So, set the boundaries before the sitter arrives and make sure they can provide references. We had none from either.
I was robbed and my home and animals…
I was robbed and my home and animals abandoned!
Mind my House did nothing to help! This sight is a place for thieves and scam artist to hide!
I had no recourse the couple who robbed me disappeared.
Do not trust this site!
Terrible experience
I have used mindmyhouse to find a person to look after my house and dogs in Sri Lanka. The person I hosted forced me to write her a good review on mind my house and soon after that left without saying a word. She left my house opened and unguarded and my dogs abandoned. I rescued these dogs from the street and look after them with all I have. The person left them vulnerable and alone, with no care and help. After helping her with her visa and looking after her, this is what I got!
When I reported this to the agency, they totally ignored me. Not only that, they removed my review from their website! How is this possible? Reviews are left so that others can make their judgement on the possible guest, so why was my review deleted? What kind of agency is it? I would steer clear from them in the future and do not recommend them at all. I also know I am not the only one who has had a very bad experience with them. Please be warned!
The best value housesitting site.
We love this agency and have had some fantastic sits. The daily updates are excellent and we can only thank them for providing such a professional service for such a small cost.
I am a house owner and feel the…
I am a house owner and feel the administration should advise sitters to review the contract form first. Get many many applicants and fed up with the number of professionals who want travelling money, will not pay running costs etc. On future will do the normal rent my property for 1500 per month and pay 500 to kennel my dogs. Or admin should vet clients first
MMH sitter tips on "How to get a response from a house owner."
I am a MindMyHouse member since the start in 2008.
As a sitter I have done many assignments all over the world in the past without any problems and made many new friends while taking care of their home and pets.
I have read some of positive but also negative reviews and would like to express my opinion about MMH.
The membership fee of $20 a year is very reasonable compared to other similar communities. The chances of getting a reply from a house owner is mostly dependent on your own actions, the skills you can bring to the table and references. You have to be quick to respond; make sure you have the e-mail alert activated and read them everyday. In case of interest, start writing immediately. Make your interest letter as inviting as possible; keep some template letters in your draft-file, but make sure you put in some up to date personal information and reason of interest.
Think of what the house owner wants to hear, what he/she is looking for and how you would take care of these expectations. Make your skills a very important part of your e-mail! You have to stand out from the crowd!! To my experience, a very short and quick response in which you refer to your MMH profile, does NOT work!!! My professional dog breeding/training skills and experience with horses have been the greatest asset in getting a positive reply. So, if you have similar skills, use them. It is also very important to mention your references.
Finally, try to read between the lines while going through the adverts;
is the house owner looking for a free cleaner/gardener/dogwalker/contractor or does he/she realize that MMH is a community that should work equally for both sides.
Easy to use site and had lots of interest for my property.
Used the site twice so far and on both occasions I had around 6 enquiries and was able to select suitable sitters.
Great agency
Great agency, very helpful, we had some amazing applicants for our house sitting position !!
If we can have secure options for …Disappointing Renewal Options!
If we can have secure options for making payments online (via debit or credit cards), then it would be a 5 star experience. But having issues with renewal is highly problematic.
Update: I have heard back from MindMyHouse twice to hear them reiterate the system is secure. However, they have ignored the screenshots which clearly state "Your connection to this site is unsecure." By not what was sent, several times, this problem is simply exaggerated. I am sorry that this otherwise great relationship would end for a technical glitch they were either unable or unwilling to fix.

Reply from MindMyHouse
Easy site to use and we have used it in …
Easy site to use and we have used it in the past and currently have sitters in our home in Cyprus through the site. Please can you inform me how to set up an e Mail alert for sitting as I am both owners and sitters
Thanks
BARBARA

Reply from MindMyHouse
Mind my house
Mind my house
I think its a great site for people wanting sitters, however for the sitter it is not that great.
I have sent numerous applications and people wanting sitters never respond.
I would appreciate some response, suitable or unsuitable.
Please advise your clients to respond to applicants.

Reply from MindMyHouse
Good Idea but bad management.
The website have a very attractive modern design. But there is no chance to see the content before paying a yearly fee of USD 20.
Among some nice opportunity the website is full of crap posting from B&B etc....
I would have designed the businness in a different way...more like AirB&B where you pay a small commission only in case you apply for a housesitting...

Reply from MindMyHouse
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