Mintos Reviews 

4,608
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth interface, clear navigation, and the wide variety of investment options available for different financial goals. Many people enjoy the convenience of managing multiple products like loans and bonds efficiently without having to spend too much of their personal time. Some people were dissatisfied with the payment processes, reporting significant delays and difficulties when trying to withdraw funds from their accounts. Others also mentioned that customer service responses can take several business days or result in unhelpful automated assistance during critical moments.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the platform is very... See more

Website

Consumers find website to be ambiguous, with reviewers praising the simple layout, fast updates, and... See more

Payment

People report negative experiences with payment, highlighting severe frustration over delayed payouts,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as some people praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only reason I am not giving 5 star is delayed loans. The majority is related to Russian and Ucranian markets though. The app is constantly updated and there is a large selection of bonds to Invest... See more

Company replied

Rated 4 out of 5 stars

The interface is good. They are a trusted platform/company. I've had good experience with them and exposure to different investment in multiple country's. I do believe they wore better with past with... See more

Company replied

Rated 4 out of 5 stars

Mintos is a good platform to have access to multiple investments products, like loans, bonds, ETF, real estate, money market and crypto. The platform started its business with loans which is an invest... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Mintos for some years, and what I like most is how easy the platform is to use and the variety of investment options it offers. I’m not a professional investor, and I prefer a more cau... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Mintos is a European multi-asset investment platform that enables individuals to build long-term wealth. By bringing together a unique combination of assets, including loans, bonds, real estate, ETFs, crypto ETPs, and Smart Cash, Mintos offers investors a comprehensive, all-in-one solution to diversify their portfolios. Established in 2015, Mintos manages more than €800 million in assets and is trusted by over 700,000 registered users across Europe. The company is licensed as an investment firm under MiFID II and employs more than 180 people across its offices in Riga and Berlin. Through transparent, low fees and accessible investment opportunities, Mintos supports people in achieving their financial goals, while shaping the future of investing in Europe. For more information, visit www.mintos.com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5K reviews

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3.7

All reviews

(4,608)

266 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy Investing, Strong Start!

As a relatively new user, I am really enjoying Mintos so far! The app is well-designed & easy to use. I like the investment plans set, commission-free ETFs, and flexibility to choose between ready-made portfolios and manual investing. A nice bonuss: I've even earned 4.78% on my stock investment in just 10 days using Mintos' new product! A great start & a smooth investing!

October 23, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi Mady,

thank you for sharing your experience!

What a great way to kick off your Mintos journey! We are glad to hear that the app feels smooth from day one – our product team puts a lot of care into keeping things simple. We’re also happy to see you’re making the most of both worlds, using ready-made portfolios alongside your own picks, and that our new stocks product got you off to such a strong start. Just keep in mind that results over a few days can swing either way, so staying patient and diversified is what really pays off over time. Here’s to many more good investing days ahead!

Kind regards,
Mintos team

Rated 5 out of 5 stars

Good customer service

October 16, 2026
Mintos logo

Reply from Mintos

Hi, thank you for your kind words!

We’re glad our customer service team was able to help you. If you ever need anything else, we’re always here for you.

Kind regards,
Mintos Team

Rated 5 out of 5 stars

Great investment experience so far!

I’ve had a very good experience with Mintos so far! My ETF Core portfolio is up 43%, and my personal return on bonds has been around 12.5% per year.

I mainly invest in bonds because Mintos allows me to start with just €50, compared to €1,000 through a bank. This makes investing easier and allows me to diversify without needing a large amount of money.

I’m really happy with both bonds and ETFs on the platform and have had good results so far.

October 16, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi Alyona,

Thanks so much for taking the time to share this with us!

It's great to hear that bonds and ETFs are both working well for you. Your point about starting with €50 instead of €1,000 really captures why we do what we do: diversifying shouldn't depend on how much money you have to begin with. We hope Mintos keeps being a good fit for your long-term goals.

Happy investing!

Kind regards,
Mintos Team

Rated 5 out of 5 stars

As a beginner I find it easy to use…

As a beginner I find it easy to use Mintos. It's intuitive and convenient. I can use the learning by doing method and get the expected outcome. The reports are helping, too. Highly recommended!

October 19, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi, thank you for sharing your experience!

We’re glad to hear that Mintos feels intuitive and convenient, even as a beginner. Learning by doing is a great way to grow as an investor, and we’re happy our reports support you along the way. Thank you for recommending us, and happy investing!

Kind regards,
Mintos Team

Rated 5 out of 5 stars

I’m not a professional investor

I’m not a professional investor, and investing at Mintos turned out to be much easier than I expected. The app is clear and simple to navigate, and I can quickly find what I need without getting lost in technical details. I like that they keep adding new products, so there are more options to choose from over time. The automatic investing features are my favourite part: I deposit money, set things up once, and then it runs on its own. It’s actually quite exciting to log in and see how each of my investments is performing.

October 16, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hello Eli,

Thank you for sharing your experience! It’s great to hear that investing with Mintos has been easier than you expected, even without a professional background. Making investing accessible and intuitive for everyone is what we aim for.

We’re glad you appreciate our growing range of products. Expanding our offer is all about giving investors more ways to diversify their portfolios and build long-term wealth, all in one place. It’s also good to hear that our automated investing features work so well for you. Setting things up once and letting your portfolio work for you is what they’re designed for.

Thank you for your trust, and happy investing!

Kind regards,
Mintos Team

Rated 5 out of 5 stars

8 years with Mintos

I've been using Mintos for approx. 8 years. Never had any problems, either with the website or the app, and any information or help I ever needed was provided. I have managed to create a passive income and planning to invest even more on the platform.

October 14, 2026
Mintos logo

Reply from Mintos

Hi Vasilis,

We’re really glad to hear that after eight years with us, your experience with the platform, the app, and our support has been so positive.

Feedback like yours shows us what’s working, and we’ll keep building on it to make the experience even better for investors. If you ever need anything, the support team is happy to help.

Kind regards,
Mintos team

Rated 5 out of 5 stars

I’ve been using Mintos for some years

I’ve been using Mintos for some years, and what I like most is how easy the platform is to use and the variety of investment options it offers. I’m not a professional investor, and I prefer a more cautious approach, so I appreciate being able to choose from options like automatic portfolios, bonds, and real estate investments. The app is easy to use. I also like that I don't have to invest much time, on it. Overall, it’s been a positive experience for me.

October 12, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi,

Thank you for sharing your experience. Several years with Mintos says more than any rating could, and we appreciate the trust behind it!

Making investing simple and time-efficient, without limiting choice, is something we work on every day, so it’s good to hear it shows in how you use the platform.

We look forward to the years ahead.

Kind regards,
Mintos Team

Rated 1 out of 5 stars

Mintos feels like a scam

Mintos feels like a scam. Extremely disappointing experience, unacceptable lack of transparency, and little confidence in the platform. Think twice before trusting them with your money. I would never recommend it.

October 12, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi Neo, thank you for sharing your feedback.

We’d like to address your concerns directly.

Mintos is a regulated investment firm, licensed and supervised by Latvijas Banka, the central bank of Latvia. Transparency is central to how we operate: for the investments available on Mintos, we publish information about the products, the parties involved, and the associated risks, both on our website and on the platform itself.

Your review doesn’t point to a specific situation, so we’d encourage you to reach out to our support team with the details. We’d be glad to look into your concerns and clarify anything that’s unclear.

Best regards,
Mintos Team

Rated 5 out of 5 stars
Mintos logo

Reply from Mintos

Hi Davis, thank you for the kind words! It’s great to hear the process was easy and that our instructions were helpful along the way.

Best regards,
Mintos Team

Rated 1 out of 5 stars

Too high risk

Too high risk. My portfolio (i chose lower risk hence lower interest) generated high default rate.

September 25, 2026
Mintos logo

Reply from Mintos

Hi Rafał,

thank you for your feedback. We understand it’s disappointing when a portfolio you built around lower risk still sees defaults.

Risk categories reflect a relative likelihood of default rather than a guarantee, and actual outcomes can differ from the expected average, particularly in smaller or more concentrated portfolios. A lower-risk selection reduces the likelihood of defaults, but it can’t rule them out entirely.

If it would help to understand how the investments in your portfolio were categorised, our support team is happy to walk you through it.

Best regards,
Mintos Team

Rated 1 out of 5 stars

Cannot recommend

They rated notes 7+ - in the green and now the company turned out shit and I have to wait at least until 2028 without any guarantees. Contacted support, no answer. They should work much harder getting investments back. This didn't happen years ago.

October 1, 2026
Mintos logo

Reply from Mintos

Hi! thank you for sharing this. We understand the frustration of seeing a Risk Score move in the wrong direction and facing uncertainty over the timeline for recovering your investment.

Investing through Mintos always carries risk, and before we onboard a lending company our risk management team assesses it against a defined set of criteria. To help investors judge that risk themselves, we provide the Mintos Risk Score, based on a purpose-built methodology: https://www.mintos.com/en/security/mintos-risk-score/. The score is reviewed regularly and can be downgraded when a lending company’s situation changes. It’s a tool to help you decide what level of risk you’re comfortable with, rather than a guarantee of outcome or investment advice.
When a lending company can’t meet its obligations, our recovery team acts on behalf of investors to recover funds. These processes can take time and depend on factors outside our control, which is why we publish regular updates on the progress of each case.

On support, we’d like to look into what happened. Could you reach out again at support@mintos.com with the details? We’ll follow up and answer any questions about your investments directly.

Best regards,
Mintos Team

Rated 5 out of 5 stars

investment made easy

investment for different risk appetites made easy

September 1, 2026
Mintos logo

Reply from Mintos

Hi! thank you for your review! We’re happy to hear that you find it easy to invest on Mintos in line with your own risk appetite. Choosing investments that match your goals and comfort level is exactly what we aim to make simple.

Best regards,
Mintos Team

Rated 5 out of 5 stars

Straightforward app to use

Straightforward app to use, good range to diversify investments, easy to move money between products. Now just reinvesting and checking gains once per quarter

October 6, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi Art!

thank you for your kind words! We’re glad to hear you find the app easy to use and that the range of products helps you diversify your investments. It’s great to see you’ve found an approach that works for you, and we’ll keep working to make investing on Mintos as simple and convenient as possible.

Best regards,
Mintos Team

Rated 5 out of 5 stars

Works well.

October 3, 2026
Mintos logo

Reply from Mintos

Hi Rainer,

Thank you for your review! We're happy to hear that Mintos is working well for you. If you need anything along the way, our team is always ready to help.

Kind regards,
Mintos team

Rated 5 out of 5 stars

Fast and helpful response.

Fast and helpful response.

October 1, 2026
Mintos logo

Reply from Mintos

Hi,

Thank you for your feedback! We're glad our team could help you quickly. If you ever have more questions, we're always here to assist.

Kind regards,
Mintos team

Rated 5 out of 5 stars

Great tool to invest your money on a…

Great tool to invest your money on a regular basis

October 1, 2026
Mintos logo

Reply from Mintos

Hi Paul,

Thank you for your review! We're glad to hear Mintos has become part of your regular investing routine. Building a habit of investing consistently is a great approach, and we're happy to support you along the way.

Kind regards,
Mintos team

Rated 5 out of 5 stars

My issue has been resolved "in 5…

My issue has been resolved "in 5 minutes"! Mintos support team have understood my issue immediatelly, and the have resolved it in no-time. I wish I could always get such support!

September 25, 2026
Mintos logo

Reply from Mintos

Hi Artur!

Thank you for taking the time to share your experience. We're glad our team could resolve your issue so quickly, and we'll be sure to pass your kind words on to them.

If you ever need assistance in the future, we're always here to help.

Kind regards,
Mintos team

Rated 1 out of 5 stars

Bad debt pilling up.

Bad debt pilling up.
Wowwo, nera capital and others.
withdrawing everything..

Lost enough time, money, energy with them for the last 5 years.

September 26, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi!

Thank you for your feedback and for being with us for the past five years. We understand your concerns regarding defaulted investments.

Lending companies on Mintos are independent entities, and when they face financial difficulties, recoveries can take time and may not always be complete. This is an inherent risk of investing in loans, which is why we encourage diversification and careful consideration of risk. Recovery efforts continue, and any recovered amounts will be credited to your account. We share updates as soon as new information becomes available.

If you have questions about a specific case, our Support team is happy to help.

Kind regards,
Mintos team

Rated 5 out of 5 stars

Easy to use.

Easy to use.

September 14, 2026
Mintos logo

Reply from Mintos

Hi Dimitrios,

Thank you for the kind words! We're glad you're finding the platform easy to use.

Best regards,
Mintos team

Rated 1 out of 5 stars

"buyer garante" that's what they sell…

"buyer garante" that's what they sell all over the internet and their website, but that never applies and when your loans are not getting paid they decide to apply a fee if you don't invest on it.
So i was almost 5 years to get my money on a small loans and the company just stopped replying and made a mandatory fee so this way they get to keep my money.
one of the worst p2p and companies out there, don't recommend.

September 10, 2026
Unprompted review
Mintos logo

Reply from Mintos

Hi José,

Thank you for taking the time to share your experience. We regret that your investments have not performed as you expected.

It may be helpful to clarify how the buyback obligation works. It is provided by the lending companies that originate the loans, rather than by Mintos, and its purpose is to protect investors against borrower insolvency. Where a lending company itself encounters financial or liquidity difficulties, its capacity to repurchase investments within the expected timeframe may be affected. The buyback obligation therefore mitigates investment risk considerably, but it cannot remove it entirely — an important consideration when assessing any opportunity on the platform.

Where a lending company defaults on its obligations, we pursue recovery on behalf of investors. Each case differs, and outcomes depend on the company's financial position and the applicable legal proceedings, but our objective in every instance is to maximise the amount recovered and to keep investors informed of progress.

If you have any questions regarding the fees applied to your account, our support team would be glad to review these.

Kind regards,
Mintos team

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