Mint Nail and Beauty Reviews 28

I went for a soak off and gel manicure. I was booked with a senior therapist. I was left fora longer period than was required for the soak. The treatment was not enjoyable and hard to enjoy the outcome because the therapist was not attentive and didn’t do the whole process as described. No cuticle tidy. I was so disappointed with the service I received I sent an email with feedback. Not only did the therapist claim to have done a cuticle tidy she went onto explain that perhaps I wasn’t aware. This added insult to injury. After many emails back and forth they offered me 25% off my next treatment. I have refused the offer as I have no faith in the service or the staff. Instead I have asked for the monetary value. So we will see.
I would not recommend Mint Leeds unfortunately the customer care integrity and honesty of the team are lacking.

Its normally my go to place, but this was the worst experience I have ever had at a nail salon. My feet does not feel like I have had a pedicure.. Definitely not worth the £30 odd I paid. I could have literally done it my self at home. My nails look so bad

Extremely poor! Felt as if I was in a cattle market. I asked how long a pedicure lasts 30-40 minutes. we were in and out in under 30 minutes. the service was atrocious, really rough when dealing with my cuticles, rushed massage, gel left all over the skin and to top it off a hidden fee of £2 for the nail file and buffer! Will never return. Not like it used to be! Extremely overpriced.

Decided to book in last minute for a gel manicure as my nails lasted really well the last time I had them done and looked lovely. This time round I had a different girl and I’m really disappointed with them. They’re really tatty around the edges and I could have probably done them better myself. Definitely not worth £27.50 and unlikely I’ll return again

Had a full set of acrylic nails on, they charged £52. She made me bleed twice from the aggressive nail filing. They made me pay for the nail files for an extra £2 because of “covid” reasons, but wasn’t given a choice at all.
My friend had a pedicure, said on the website that it was a full pedicure treatment, however, for £40 didn’t have any of the extra treatments that you normally get in a pedicure, she literally just filed and painted, and again was so aggressive with the filing that she had to move her foot away at one point.
For the prices they charged and the actual customer “experience” was not acceptable and not worth the prices!!

Best salon in Leeds for nails. Service is great and nails last for ages with no chipping or peeling. Had my first appointment since lockdown last week and had forgotten just how much I love having my nails done at mint!

The overall experience of getting my nails done was fine - however after a week half of them are already started to crack and come off

my regular place for my nails and pedicures... these girls are brilliant - 5 star service every time... dont slack no matter how many times you have been - thank youuuu mwah