I ordered king size sheets and as I was checking out they offered a special on very specific gray queen size sheets. For the price, I opted to buy those as well for another bed. An itemization of all... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Disappointed with the quality does not fit well to the matress, bunches up. Did not help with cooling and not smooth on the skin. I think they over exaggerated their claim. I found better quality f... See more
Company replied
Sheets didnt last 6 months before starting to unravel creating holes. Upon customer service they said I was out of the replacement period. They evidently know not to guarantee 6 months. Offered me a... See more
Company replied
Order #MB-139269 returned Dec 13 via USPS. Tracking #9434650899562090844388.miracle Brand 1381 Capital Blbd. Ste200 Reno Nevada 89502. Shipping cost, $41.60. Pillowcase was 20/25” Waiting on refund of... See more
Company replied
Company details
Written by the company
Premium sheets and towels made with pure, natural silver that kills 99.9% of bacteria.
Contact info
07310, Jersey City, United States
- hello@miraclebrand.co
- www.miraclebrand.co
2.8
Average
873 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Customer Service is awful and the company does not stand by their return policy.
I ordered sheets on 6/21/25. I started using the sheets. I have two dogs and the only thing these sheets did were have the dog hair stick them. The sheets were sticky like tape. I kept trying but nothing changed. On 7/15/25 I sent an email asking to return the sheets. The return policy is 30 days. I contacted them on 7/16 and 7/17, I heard from them on 7/17 and they asked me to try them again or the manager would offer me a refund of 25%, $56. I did not want the offer. I told them that. I emailed them 7/21, 7/24 and 7/25 when I said I had no choice but to open a case with PayPal which I paid with. The case was denied by PayPal, I was not provided a reason why. I had sent them the return policy. I have not heard from Miracle Brand since 7/17/25.
June 21, 2025
Unprompted review
Reply from Miracle Brand
Hi there, we’re very sorry to hear about your experience and appreciate you sharing this with us. This is not the experience we want for our customers. We have reached out to you via email to assist further, so please check your inbox so we can help resolve this promptly.
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Got one bath towel and two face cloths
This was part of a bonus, buy a set of sheets and get a towel set. Got one bath towel and two face cloths, missing the hand towel. Now it cost me $27 to fix the error. Didn’t catch the error right away till I washed the towels.
8/19/25. Wanted to follow up on my original post, the company has now send me a hand towel at no cost, I would do business with this company again.
July 30, 2025
Unprompted review
Reply from Miracle Brand
Hi there, thank you for your feedback. We’re sorry for any confusion caused regarding the towel set. To clarify, the set includes one bath towel and two washcloths, and does not include a hand towel. We understand how this may have been unclear from the product image and have shared this feedback with our team to help prevent future confusion. Please check your email as we’ve followed up with you directly to assist further.
Peaceful nights rest
Best nights rest in years. Usually wake up tired and with the bedding in a mess. This morning woke up rested and the bedding was still in place and untangled. If you are a restless sleeper like I am, you need a set of these sheets.
August 15, 2025
Unprompted review
Reply from Miracle Brand
Hi there, thank you for your review. We’re so glad to hear you’re enjoying such restful sleep and that the sheets are working well for you.
Finding a summer comforter that can…
Finding a summer comforter that can still be comfortable...and not too hot in summer...is a dream come true!
August 14, 2025
Unprompted review
Reply from Miracle Brand
Hi there, thank you for your review. We’re glad to hear the comforter has been working well for you during the summer.
These sheets do not keep your cool
These sheets do not keep your cool. I am just as hot and will not order again. I
Don't buy from this company. Read all the reviews first. I think there are more bad than good. And from what I can see and read. Customer service isn't all that good either
April 7, 2025
Unprompted review
Reply from Miracle Brand
Hi there! We’re sorry to hear that your experience with the sheets hasn’t met expectations. We’ve already reached out to you directly by email with next steps, so please check your inbox when you can. Our team is here to assist further and make this right for you.
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The sheets after washing felt stiff and…
The sheets after washing felt stiff and scratchy. Not comfortable sleeping in them. Would try other sheets somewhere else.
August 9, 2025
Unprompted review
Reply from Miracle Brand
Hi there, thank you for your feedback. We’re sorry to hear about your experience with the sheets. We were able to locate an email from you but unfortunately could not pull up the order with the details provided. So that we can assist you further, please reach out to us directly through our official website, scroll to the bottom, and use the contact options provided.
So comfy
So comfy and easy to put on the bed. The fitted sheet has elastic that makes it stay in place. I LOVE my sheets!
August 9, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thank you for sharing your experience. We’re glad to hear you find the sheets comfortable and that the fitted sheet stays in place. If there’s anything else we can assist with, please feel free to reach out.
Reply from Miracle Brand
Hi there! Thanks for your great review! We’re glad you’re enjoying the sheets and pillowcases. Your support means a lot to us!
Great quality and very comfortable…
Great quality and very comfortable sheet set!
August 4, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for your wonderful review! We’re so happy to hear you find the sheet set comfortable and of great quality. We appreciate your support!
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I really like the sheets and towels and…
I really like the sheets and towels and would buy again !
July 26, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for your great feedback! We're delighted to hear you love the sheets and towels, and we look forward to serving you again soon!
The sheets have deep pockets
The sheets have deep pockets, work well and are so comfortable.
August 7, 2025
Unprompted review
Reply from Miracle Brand
Hi there, we're so glad to hear you're enjoying the comfort and fit of the sheets. Thanks for sharing your experience!
I love the sheets!
I love the sheets!! The only bummer was that it took me quite a while to receive my order.
August 4, 2025
Unprompted review
Reply from Miracle Brand
Hi there, we're so glad to hear you love the sheets. We truly appreciate your patience with the shipping delay and we're happy they were worth the wait. Thanks again for your support!
Miracle Brand Sheets Exceeds our Expectations
Efficient and Timely order processing and delivery. Have ordered multiple sets for family members on several occasion's. Quality as described in the Ad and truth in advertising for benefits.
August 5, 2025
Unprompted review
Reply from Miracle Brand
Hi there, thank you for your kind words. We're thrilled to hear the sheets have exceeded your expectations and that your experience with our order process has been smooth. We truly appreciate your continued support and trust in Miracle Brand.
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I bought two sets of sheets for guest…
I bought two sets of sheets for guest bedrooms. Both top sheets pilled up after the first wash. I washed the sheets as instructed. I complained to the company about both sets pilling up and they sent ONE replacement set of sheets (fitted and top). DO NOT WASTE YOUR MONEY.
August 24, 2024
Unprompted review
Reply from Miracle Brand
Thank you for sharing your feedback. We’re sorry to hear about the pilling issue you experienced. We’ve reached out to you directly via email to assist further and hope to resolve this for you soon. Please feel free to reply so we can help.
I own two sets
I like the feel and coolness of these sheets. Would like them to offer more colors
August 1, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for your feedback—we’re glad to hear you're enjoying the feel and coolness of the sheets! We appreciate your suggestion on more color options and will definitely pass it along to our team.
Cool Nights in Texas
My husband and I have trouble every summer in Texas finding cool sheets and comforters. Miracle Made is our answer. Very light and cool.
August 4, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for sharing this—we're thrilled to hear Miracle Made has been a game changer for those hot Texas nights! Keeping cool and comfortable is exactly what we aim for, and we’re so glad the sheets are working out for both of you.
Amazing no hot flashes it's a miracle!
Amazing! No hot flashes. Miracle sheets are the first time I have not experienced hot flashes.
August 3, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for sharing this! We're thrilled to hear the sheets are helping you sleep more comfortably—especially with something as frustrating as hot flashes. That’s exactly the kind of difference we hope to make!
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Good quality bed sheets with towel set
I purchased a set of bed sheets from them along with a free set of towels that came with it.
The bed sheets are soft and comfortable , stay clean longer, and help keep me cool, as advertised.
The wash cloths and towel from the set are soft and absorbent.
Highly recommended!
July 17, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for your thoughtful review. We're so glad to hear that the sheets and towel set are living up to the hype and helping you stay cool, clean, and comfortable. We truly appreciate your support and the recommendation!
I did not see an improvement to my…
I did not see an improvement to my sleep pattern. Have not slept good since menopause 30 years ago. But I only got to try your sheets two days before I got a sinus infection and the meds have my sleep all messed up. So sorry I couldn’t leave you a better review.
August 2, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks so much for giving our sheets a try and for sharing your honest feedback. We’re sorry to hear you haven’t had the chance to fully experience them yet, especially with everything going on with your health.
We hope you feel better soon and that once you're back to feeling like yourself, the sheets offer more comfort and support. If there’s anything we can do to help or if you have questions along the way, don’t hesitate to reach out.
The feel and the comfort are…
The feel and the comfort are impeccable. Will definitely continue purchasing.
August 1, 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback—we’re so glad to hear you’re enjoying the comfort and feel of your Miracle sheets! We truly appreciate your support and look forward to serving you again soon.
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