Mirafit Reviews 

21,556
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,864 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the gym equipment, noting that items like racks and benches are sturdy, reliable, and perfect for home setups. Consumers also highlight the smooth ordering process, mentioning that the website is easy to use and customer support is extremely helpful when needed. However, some people mentioned experiencing frustrating delivery delays, incomplete shipments, or difficulties caused by third-party couriers handling the packages. A few reviewers also noted occasional minor drawbacks, such as bulky packaging boxes that are hard to dispose of or parts arriving missing.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well made, sturdy, and easy to... See more

Quality

People report positive experiences with quality, highlighting that the gear is well-made, sturdy, and offers... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy arrivals and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient delivery and helpful... See more

Order

Customers consistently note positive experiences with order processes, highlighting how straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality ,sturdy piece of equipment .Can be used for a variety of exercises ,not just the ones shown , although some extra attachments need to be purchased .Overall, good value for money . Doesn... See more

Rated 5 out of 5 stars

Excellent company. Delivery was super quick and the quality of even the box was exceptional, was padded with wood to ensure the bench arrived in pristine condition. The materials for the bench itself... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the quality of the Mirafit products. This is the 4th product I have bought (24kg adjustable weights, resistance band set, incline bench & 2 x 15kg plates). Very pleased with service,... See more

Company replied

Rated 5 out of 5 stars

I have bought several pieces of equipment from Mirafit over the past couple of years, and I would say that none have disappointed. My recent purchase of the Mirafit Glute Ham Roller is no exception... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness and Nutrition Service
  3. Fitness Equipment Wholesaler

Written by the company

Mirafit offers a wide range of strength training and exercise equipment for home gyms and personal trainer studios. Our gym equipment range includes weight plates, dumbbells, kettlebells, bars, weight benches, racks and specialist weightlifting products. Our signature black and orange colour scheme can be found in home gyms throughout the UK and beyond. We are passionate about strength training and fitness. Our mission is to help promote the benefits, and to offer a range of gym equipment that caters for all. Whatever type of gym or workout facility you are looking to create, Mirafit are here to help. Mirafit also offers gym storage and flooring solutions for customers who are looking for a full gym fit-out. Many of our products are also suitable for use in commercial gyms, businesses and educational facilities so whatever your requirements please get in touch as we would love to help put your ideas for your new gym into action. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://mirafit.co.uk/contact


Contact info

  • Website Contact Form: https://mirafit.co.uk/contact, Norwich, United Kingdom

  • www.mirafit.co.uk

4.8

Excellent

TrustScore 5 out of 5

22K reviews

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4.8

All reviews

(21,556)

1,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!!!

June 26, 2026
Mirafit logo

Reply from Mirafit

Hi Mark,

Thank you for taking the time to leave us a 5* review, it's much appreciated and we hope that we can impress you in the future.

Kind regards,
Amanda

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent product

June 29, 2026
Mirafit logo

Reply from Mirafit

Hello,

Thank you for your fantastic 5-star review! We are so pleased to hear that you are happy with both the speedy delivery and the quality of your product.

Kind regards,
Amanda

Rated 5 out of 5 stars

Lovely quality product

Lovely quality product. Very easy to place order and great customer service.

June 27, 2026
Mirafit logo

Reply from Mirafit

Hi Jo,

Thank you for your wonderful feedback! We are so pleased to hear you are happy with the quality of your product and found ordering easy. We appreciate you taking the time to leave us a 5-star review.

Kind regards,
Amanda

Rated 5 out of 5 stars

Robust equipment.

Good quality along with fast delivery.

June 26, 2026
Mirafit logo

Reply from Mirafit

Thank you for your 5 star review Tinka! I am pleased to hear you are happy with your purchase. Michelle

Rated 5 out of 5 stars

Pure awesome!

June 26, 2026
Mirafit logo

Reply from Mirafit

Thank you for your 5 star review William! I am really pleased to hear you are happy with your purchase. Michelle

Rated 3 out of 5 stars

I really like Mirafit equipment - Courier NOT

I really like Mirafit equipment, looks the great and the gear is really good quality. Ordering was easy to complete on the website, confirmation and turn around was very quick.
Sadly their courier let them down, DHL e Commerce AKA Evri delivered later than they said, advising that I wasn't in when they attempted to deliver on time. When they did arrive the next day, the delivery guy was throwing my nice new gear out of the van onto the road. When challenged that he is damaging my shiny new equipment, his only response was, "it's ok, if damage you send back". When trying to explain that's not how it works, he didn't understand.
This really detracted from the overall experience and hence the only reason I have given a 3/5 and not 5/5. Somebody needs to take accountability for the courier as they do not.
Use DPD, I'd rather pay the extra to never use DHL/Evri ever again.

June 10, 2026
Mirafit logo

Reply from Mirafit

Afternoon Gregg,

Thank you for taking the time to submit your review, we do really appreciate this.

It is disappointing to hear our courier partners have let us down on this occasion, especially given how pleased you are with everything else.

We will reach out to the courier and raise this with them as this is not an acceptable way to deliver any order.

Our customer service team are on hand to assist with any issues that may arise, unfortunately we are only now hearing about this although the delivery was made more than a month ago. I will reach out to you shortly to see if there is anything further we can do for you and to discuss arrangements for any future order you may wish to make.

Kind Regards,
Chelsea

Rated 5 out of 5 stars

sandbag

Good quality, sturdy

June 22, 2026
Mirafit logo

Reply from Mirafit

Thank you for your 5 star review Matthew! I am pleased to hear you are happy with your purchase. Michelle

Rated 5 out of 5 stars

Great equipment

Great equipment. Good clear website. Flexible payment options.

June 25, 2026
Mirafit logo

Reply from Mirafit

Hello Simon,

Thank you for your positive review, we really appreciate you leaving us such great feedback.

We really appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Kind regards,
Rosie

Rated 5 out of 5 stars

Great items delivered on time

Great items delivered on time, the dumbells and bench are great quality.

June 25, 2026
Mirafit logo

Reply from Mirafit

Hello Steve,

Thank you for your positive review, we really appreciate you leaving us such great feedback.

We really appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Kind regards,
Rosie

Rated 3 out of 5 stars

Okay- got there in the end.

Hmm. Whilst the equipment is top notch and the prices aren’t too bad compared to competition, the delivery was left unattended on a pallet on my drive. Yes, Over £2k of gym equipment on my drive for everyone to see, feel and take if they were strong enough. They offered a 10% discount for the inconvenience though after a bit of back and forth on email.

April 23, 2026
Mirafit logo

Reply from Mirafit

Hello Josh,
I am sorry this happened, looking into this I can see this was investigated with the courier at the time and a complaint was logged with them, as this is not something the delivery driver should do without contacting us or the customer first to seek permission. I can see that compensation was issued to you for the inconvenience this caused.
I will try and contact you shortly regarding this. Michelle

Rated 5 out of 5 stars

Great bit of kit

Great bit of kit . Quick delivery.
Only issue was the delivery driver er dropped it outside the house in the open - easy to steal and get wet - we have an undercover open porch.

June 23, 2026
Mirafit logo

Reply from Mirafit

Hello,

Thank you for your positive review, we really appreciate you leaving us such great feedback.

We really appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Kind regards,
Rosie

Rated 5 out of 5 stars

Great product

Easy to choose and order. On time delivery and excellent value for money.

June 22, 2026
Mirafit logo

Reply from Mirafit

Hello Stephen,

Thank you for your positive review, we really appreciate you leaving us such great feedback.

We really appreciate you taking the time to leave us a 5* review.

If you have any questions please let us know and we'll be glad to help.

Kind regards,
Rosie

Rated 5 out of 5 stars

Mirafit bench

A good website, quick delivery and an excellent home workout bench

June 26, 2026
Mirafit logo

Reply from Mirafit

Hi Bob,

Thank you for your positive feedback! We're really pleased to hear you found our website good, delivery quick, and that you're happy with your new home workout bench. Thanks for the great review.

Kind regards,
Amanda

Rated 5 out of 5 stars

Good solid bench

Good solid bench, well packed, easy to assemble and delivered on time

June 26, 2026
Mirafit logo

Reply from Mirafit

Hi Mike,

Thank you for your 5-star review! We are so pleased to hear that your bench was well-packed, easy to assemble, and delivered on time. We appreciate you sharing your positive experience.

Kind regards,

Amanda

Rated 5 out of 5 stars

Good service

Good service, good quality, very well priced shipping.

June 22, 2026
Mirafit logo

Reply from Mirafit

Hello Donald,

Thank you for your positive feedback! We are so pleased to hear you are happy with our service, product quality, and the shipping cost for your recent order. We appreciate you taking the time to leave us a 5-star review.

Kind regards,
Amanda

Rated 5 out of 5 stars

Such a solid bit of kit

Such a solid bit of kit. Instructions were spot on...just one thing to note, if you have the standalone, fit that early on.
We've been using it a few days now and it's gym quality, I decided to go for the mirafit for that reason. I've screwed it into the floor and it's solid as a rock. It's such a flexible piece of kit, you can exercise so many parts of your body. I think you've probably guessed by now that I'm really pleased with this purchase!!

June 25, 2026
Mirafit logo

Reply from Mirafit

Hi Steven,

We are so pleased to hear how much you are enjoying your new Mirafit equipment! It is great to know that our product is meeting your expectations for gym quality and versatility. We appreciate you sharing your positive experience and the helpful tip regarding the standalone fitting. Your feedback is truly valuable to us.

Many thanks
Amanda

Rated 5 out of 5 stars

Excellent visit to Norwich showroom

Excellent visit to Norwich showroom; good advice given; equipment ordered and arrived on time. Great quality and very happy customers.

June 25, 2026
Mirafit logo

Reply from Mirafit

Hello Anne,

Thank you for your wonderful feedback! We're so pleased to hear you had an excellent visit to our showroom and that the advice given was helpful. It's great to know your order arrived on time and that you are happy with the quality.

Many thanks
Amanda

Rated 5 out of 5 stars

Great Quality.

Bought the M100 with the back pulley attachment, arrived quickly, easy enough to put together, great quality all round, no complaints.

June 24, 2026
Mirafit logo

Reply from Mirafit

Thank you for your 5 star review Kieran! I am really pleased to hear you are happy with your purchase and the quality of the items. Michelle

Rated 5 out of 5 stars

Mirafit customer service was amazing…

Mirafit customer service was amazing some of my order was missing for my power rack and they were so helpful and responded very fast.
Special Shout out to Rosie and Chelsea who i was email so friend and extremely helpful.
Ohh and the product its self amazing , easy to put together and great quality.

Peter jnr
Bowmore hotel

July 15, 2026
Unprompted review
Mirafit logo

Reply from Mirafit

Thank you for your 5 star review Peter! I am really pleased to hear our customer service was able to help and that you are happy with the quality of the items. Michelle

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