I have some parts that I wish to return. I paid 50 DKK for the extra service whereby I can return free of charge within 100 days. However, the website is unresponsive when I try to type in the detail... See more
Company replied
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Three times I sent an email with the OEM code as well as which car, link to the car, the car's registration number, described which spare part I should have. Three times I got back with questions... See more
Company replied
I recieved a part that i didnt order, and didnt recieve a part that i ordered. I have called the company two days in a row to make them send me the correct part. I was told that I would get a confirma... See more
Company replied
Not cheaper. They put the prices high and make 20 to 30% discount so after discount and shipping it will become the normal price as local market. i recommend to buy local as compare the here.
Company replied
Company details
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Mister-Auto er et fransk firma som sælger autodele til 23 lande. På mister-auto.dk finder du dele til bremsning, motorrummet, udstødning, filtration, opvarmning, koblingssystemer, affjedring, motorkøning...
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1.1
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3K reviews
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I ordered a part that was on stock
I ordered a part that was on stock. After one week I had not heard anything. When contacting Mister-Auto I finally was told that the part on shock was damaged and they had to get a new. Now, 13 days later I have still not received my part.
August 22, 2017
Unprompted review
Reply from Mister-Auto.dk
Hello Erik,
Thank you for your valuable time and the comment.
That is really wierd.
According to our system, you have not contacted us at all.
Simply because if our customer received a damaged product, he/she needs to provide us with couple of pictures which we have not received from you.
But anyway, can you please try and look at your customer profile, we have written you a message so we can try and find the most suitable and fastest solution.
Thanks in advance.
Kind regards,
Mads
The Mister-auto Team
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Having been desperate to get my car …
Having been desperate to get my car back on the road using reasonable prices i came across mr auto. I ordered the parts for my car and paid extra for next day delivery (they have a count down timer stating order within the next so many hours for your order to be sent that day). I waited but the parts didnt arrive, i emailed mr auto, as their telephone customer service is only open from 09:00-13:00 with no reply, i then rang them the day after and they told me my order had been shipped but was delayed, furthermore they stated that they are based in France not Denmark and so the goods would take 2-3+ days! Moreover, they are not sending the parts i ordered for some reason. Another online based company many money out of the E.U.
August 10, 2017
Unprompted review
Super super super
August 1, 2017
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Hurtig ekspedition og god service og …
Hurtig ekspedition og god service og til en god pris
July 31, 2017
Unprompted review
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Super service
July 25, 2017
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super sted at handle
July 24, 2017
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god service og fint sted at handle
July 12, 2017
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tak for hurtig ekspedition...
July 4, 2017
Unprompted review
Kvalitet reservedele for go pris.
July 3, 2017
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S.Gooooood !!!!!!
June 27, 2017
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Billige vare god kvalitet
June 21, 2017
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Fin service.
June 21, 2017
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Intet at klage over 👍😊
May 31, 2017
Unprompted review
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Reply from Mister-Auto.dk
Hej Csaba,
Vi ser din feedback virkelig vigtig og takker for at du har taget dig tid til at give os kommentaren!
Vi håber, at du vil besøge mister-auto.dk igen.
Med venlig hilsen,
Mads
Mister-auto Teamet
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