misterb&b Reviews 

3,611
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company. Customers frequently share that the online platform is very easy to navigate and helps them discover wonderful, safe places to stay around the world. Travelers often mention that individual hosts are exceptionally welcoming, incredibly knowledgeable about local areas, and create a warm, genuine community atmosphere during every stay. However, some people mentioned experiencing frustrating issues with inaccurate property listings or sudden, unexpected cancellations close to their scheduled arrival dates. A few other consumers also felt that customer support communication was poor and unhelpful when trying to resolve these unexpected problems.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, describing the platform as very easy to navigate and... See more

Website

People report ambiguous experiences with website, as opinions on the platform are heavily divided. While some... See more

Service

Consumers find service to be ambiguous, with highly mixed feelings regarding their overall experiences. While... See more

Location

Users describe positive interactions with location, emphasizing that the spots are extremely convenient and... See more

Staff

Clients share positive opinions on staff, frequently highlighting wonderful and welcoming hosts. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my go to booking site, primarily because of the gay ethos. I’ve stayed in some amazing places and never had any problems. One thing I’d like to see is the option to search locations under gay... See more

Rated 4 out of 5 stars

Love everything about about misterbnb. But they need to stop having the hidden costs, it is misleading! Show the whole cost from the beginning

Rated 4 out of 5 stars

On this occasion, the bandb was exactly as described. The hosts were nice and sweet and very efficiently Germanic! ;-)

Rated 5 out of 5 stars

This website is great for exploring hosts around the world. Easily navigate areas of interest with a simple touch of your finger. Any host will be knowledgeable about the area you’re staying. Happily... See more


Company details

  1. #19 of 26 best companies in Vacation Rental
  2. #178 of 198 best companies in Travel Agency

Written by the company

Welcome to your ultimate LGBTQ+ social hub that offers meaningful connections and unique experiences with the community. Book LGBTQ+ stays, make new friends, and join or host activities. Browse 2M+ LGBTQ+ accommodations on misterb&b worldwide, from downtown apartments to private rooms, sofa beds, and hotels, and connect with the 1 million-strong weere community to level up your social game.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(3,611)

146 reviews in the last 12 months

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Rated 1 out of 5 stars

slave a tutti quelli che pensano che…

salve a tutti quelli che pensano che mister B&B sia un sito che aiuta la comunità LGBQ , ma vi sbagliate .ho prenotato un camera per 4 notti per un totale 45 euro a notte, totale di 180 euro piu 20 euro di pulizie .ho dovuto pagare il servizio di prenotazione di 30,25 euro più tasse di 5,75 totale di 36 euro di commissioni . ho pensato di contattare il ragazzo che mi ospitava facendoli presente la spesa già sostenuta del servizio del sito ,lui mi ha fatto presente che ha ricevuto solo di 163 euro togliendo ache a lui le commissioni .facendo un conto il servizio del sito ha preso commissioni a tutti e due le parti per un totale di 73 euro . a me ha fatto pagare 236 euro e quello che e´pervenuto al´host 163 euro .vi rendete conto che stanno sfruttando la comunità gay ,facendoci credere che sono al nostro servizio ,sono impostori . proprietario Matthieu Jost sta facendo ultra profitti con la nostra comunità... non prenotate .....fate girare questa notizia tutti devono sapere cosa veramente sono .

hello to all those who think that mister B&B is a site that helps the LGBQ community, but you are wrong. I booked a room for 4 nights for a total of 45 euros per night, total of 180 euros plus 20 euros for cleaning. I had to pay the booking service of 30.25 euros plus taxes of 5.75 total of 36 euros of commissions. I thought of contacting the guy who was hosting me, making him aware of the expense already incurred for the site's service, he told me that he only received 163 euros, taking away his commissions too. doing a calculation, the site's service took commissions from both parties for a total of 73 euros. He made me pay 236 euros and what the host received was 163 euros. You realize that they are exploiting the gay community, making us believe that they are at our service, they are impostors. owner Matthieu Jost is making ultra profits with our community... do not book..... spread this news everyone must know what they really are.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!…

Our recent experience using misterb&b was great! We found a wonderful house with a terrific host right outside New Orleans and saved ourselves hundreds of dollars. Very easy to book and to communicate with our host. Highly recommended!

February 24, 2025
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Rated 4 out of 5 stars

Nice decor with beautiful view.

Naya Homes managed this unit. (Hans was nice and willing to help). They were responsive and helpful, but we had little interaction with any host except the agent in charge of the unit. The unit was nice with the exception of just a few things , some that can be corrected easily. Our main problem was the the "rough" ways to enter and exit the unit in the common area. All in all a good experience.

February 11, 2025
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Rated 1 out of 5 stars

They charged me couple of times

I hope they refund me for the charges they made into my account. I made a booking once couple of years ago but never after that coz of high charges, good thing the host was nice. For the past couple of months, I noticed they charged my credit card, no business, no bookings, no subscription or whatsoever. I deleted my account number few months ago but I was surprised to see they charged me again today. Very scary. I already called my bank.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great way for LGBTQ+ folk to travel

I love using MisterB&B. Only great experiences so far. Fantastic way for LGBTQ+ travelers to find positive and supportive places to stay. The hosts I’ve stayed with have all been extremely kind, hospitable, and have been happy to share local tips and insights.

February 17, 2025
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Rated 5 out of 5 stars

Commitment to local queer communities

I try as much as possible to spend my money with the local gay community when I travel so I love that this app exists!

The down-side is that I’ve tried 5 times to use MisterBnB but was never successful.

I was finally able to book through them and had an amazing stay!!

I just hope they’re able to continue expanding the number of hosts around the world.

February 12, 2025
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