Mitchellsauction Reviews 5

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

5 reviews

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Rated 5 out of 5 stars

I buy at auction every week and…

I buy at auction every week and Mitchells exclled themselves , some auctions do nothing for buyers even though we pay a buyers premium but Mitchells were prompt and extremely well packed lots were received a few days after purchase , some auctions are so unhelpful I don't bid with them but I will make extra effort to bid and buy at Mitchells in the future

March 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Communication is very poor

Communication is very poor. I've been waiting for contact from post and packing for a week after paying an invoice
Never had this issue with previous auctions purchases via sales room auctions.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent auction house

Excellent auction house. This is the first time I have dealt with Mitchells but it won't be the last!
Great items and Excellent Service.
A Special mention for Julie in the office who is professional, helpful and friendly, - and to Gillian for her "bomb proof" packing! A Very Good Experience.
Thank you 😊👍

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Took my money well enough but when it came to getting the item. Nothing. 2 emails and 1 phone call. Nothing. Don't use them or they will just take your money and then nothing. Kept getting told they will contact me. Nothing. Auction was 20 / 3 its now 12 / 4. Won an auction with another auction house 4 days ago and the item is already with the courier on its way to me.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Excellent auction house with wide range of lots in their fine art sales. Local delivery by very helpful staff.

September 21, 2023
Unprompted review
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