MitoADAPT 4.0 MID is well engineered product that functions as advertised. I provided user manual and specs to several AI tools and developed a guide for initial introduction and test use, and then p... See more
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Mito Red Light Co. has a live support staff to answer questions about the product. They have always answered phone promptly. Very customer oriented. On seldom occasions my questions were not fully... See more
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Originally there was a mix-up of some sort and my order had not been sent even though the charge had shown up on my credit card. About 3 and a half weeks had gone by when I realized I hadn’t received... See more
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I’m ordered a mostly full body panel after doing lots of research on Red Light Therapy. I received the product on time and undamaged. Using the red light 4 to 6 days a week since I received it. I have... See more
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Company details
- #68 of 146 best companies in Health and Beauty Shop
- #15 of 32 best companies in Fitness Equipment Store
Written by the company
Mito Red Light is a U.S.-based health and wellness company specializing in red and near-infrared light therapy devices designed for home and professional use. Headquartered in Scottsdale, Arizona, Mito Red Light has been designing and selling light therapy solutions for over 7 years, serving a global customer base through its direct-to-consumer platform. The Mito Red Light product lineup includes full-body LED panels, targeted and portable therapy devices, wearable light therapy products, and bio-photonic skincare solutions. The company is known for an engineering-first approach, prioritizing safety, accuracy, and transparency over inflated marketing claims that are common in the light therapy industry. Mito Red Light devices are developed with a focus on electrical safety and performance consistency, including IEC 60601-1 medical-grade electrical safety compliance where applicable and independent third-party laboratory testing for wavelength accuracy, spectral output, and realistic power measurements. Detailed technical specifications and testing data are publicly shared so customers can make informed, side-by-side comparisons. Red and near-infrared light therapy has been widely studied for its potential role in supporting general wellness routines, including sleep quality, skin health, muscle recovery, mood support, and overall vitality. Mito Red Light positions its products as non-invasive wellness tools intended to complement healthy lifestyle practices rather than replace medical care. To reduce purchase risk, Mito Red Light offers a 60-day no-risk trial on eligible devices, free shipping within the contiguous United States, and flexible payment options including HSA/FSA-eligible purchases and financing. The company emphasizes clear return policies, responsive customer support, and long-term product reliability. Trusted by hundreds of thousands of customers worldwide, Mito Red Light is committed to raising transparency, safety, and technical standards across the red light therapy and photobiomodulation industry.
Live Better. Shine Brighter.
Written by the company
- Industry-Leading Red Light Therapy Brand
- Mito Red Light is a U.S.-based red light therapy company headquartered in Scottsdale, Arizona. For over 7 years, Mito Red Light has designed and sold premium red and near-infrared light therapy devices for home and professional use. The Mito Red Light product line includes full-body LED panels, targeted therapy devices, wearable light therapy products, and Biophotonic Skincare™ solutions. All devices are engineered with a focus on safety, accuracy, and performance, including IEC 60601-1 medical-grade electrical safety compliance and independent third-party laboratory testing for wavelength accuracy, spectral output, and power consistency. Red and near-infrared light therapy has been widely studied for its potential role in supporting general wellness routines, including sleep quality, skin health, muscle recovery, mood support, and overall vitality. Mito Red Light emphasizes transparency by publishing detailed technical specifications and independent test data so customers can make informed decisions. Trusted by hundreds of thousands of customers worldwide, Mito Red Light is known for precision engineering, responsive customer support, and long-term product reliability. The company operates directly in the United States and supports customers globally through its e-commerce platform.
60-Day No-Risk Trial on All Devices
Free U.S. Shipping (Lower 48 States)
Mito Red Light offers a 60-day no-risk trial on eligible red light therapy devices, allowing customers to experience the product at home before fully committing. If a device does not meet expectations, it may be returned within the trial period in accordance with our return policy.
All qualifying orders ship free within the contiguous United States. Flexible payment options are available, including HSA/FSA-eligible purchases and financing plans, making professional-grade red light therapy more accessible.
Full terms, eligibility, and exclusions are clearly outlined on our website to ensure transparency and a straightforward customer experience.
Contact info
9319 N 94th Way, 85258, Scottsdale, United States
- 866-861-6486
- info@mitoredlight.com
- www.mitoredlight.com
Free MitoAURA Serum
4.4
Excellent
832 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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MitoRed went above and beyond to make things right
There was a website glitch involving an affiliated company (MitoSolis) that allowed me to place an order I should not have been able to place. That led to some confusion around the order and refund process, but once I reached out to MitoRed, their team was very responsive and helpful.
What really stood out to me was that Scott, the founder/CEO, personally stepped in to help resolve everything. He stayed involved, offered multiple refund options, and made sure the issue was fully taken care of.
I also already own a MitoRed panel and have had a great experience with it. I really appreciate the testing MitoRed does and the effort they put into product quality and transparency.
Overall, I think they handled an unusual situation with professionalism and follow-through, and I was very grateful for that. I would absolutely consider MitoRed again in the future, and I am planning on getting their helmet and nasal setup next!
January 6, 2026
Unprompted review
Reply from Mito Red Light (USA)
Hi Rose,
Thank you for sharing your experience. We appreciate your patience while we worked through the situation and are glad we could get everything resolved. We truly value your support and look forward to serving you again in the future.
– Team Mito
I had a great experience with Mito Red…
I had a great experience with Mito Red Light. The order tracking and notifications were very helpful, and once my product shipped, they sent useful guides and links on how to get the most out of it. They also offered discounts, which was a nice bonus. The device itself feels truly medical‑grade and high quality. Overall, excellent customer service and a product I trust.
April 1, 2026
Reply from Mito Red Light (USA)
Hi Konstantin,
Thank you for your thoughtful feedback. We’re glad the updates, resources, and product quality met your expectations. We appreciate your support.
– Team Mito
Delivery was on time and communication…
Delivery was on time and communication was excellent. The mask is wonderful. We are very pleased with the experience.
March 30, 2026
Reply from Mito Red Light (USA)
Hi Richard,
Thank you for your kind words. We’re happy to hear everything arrived on time and that you’re pleased with the mask and overall experience.
– Team Mito
Great service
Great service. Lightning fast shipping. Very pleased with the entire interaction. The panel itself is TOP NOTCH. Thank you!
March 30, 2026
Reply from Mito Red Light (USA)
Hi Joe,
Thank you for the great feedback. We’re glad you’re pleased with the service, shipping speed, and your panel.
– Team Mito
I used the Ai assist to make my…
I used the Ai assist to make my purchase after a year of looking at the light. I will say the coupon code was my determining factor. I’ve used my light every day since I’ve received it and I love it. It’s enough for me for the time being but maybe in the future I will get a bigger one.
March 30, 2026
Reply from Mito Red Light (USA)
Hi Tina,
Thank you for sharing your experience. We’re glad the AI assist and offer helped with your decision, and we appreciate your support.
– Team Mito
Device arrived with a dented corner and…
Device arrived with a dented corner and support says I need so ship it back before they can ship me a new one.
March 30, 2026
Reply from Mito Red Light (USA)
Hi Isaac,
We’re sorry to hear about your experience. While this type of issue is rare, as devices are packaged securely with protective materials to help prevent damage in transit, courier handling is outside of our control once shipped. We have no problem quickly resolving this; however, the original unit must be returned so we can document the issue in line with our policy and send a replacement as soon as possible.
– Team Mito
My Mito Red Light feels sturdy and Reliable
My Mito Red Light feels sturdy and reliable. The construction matches that of professional equipment. I'm happy with my purchase, and was surprised by how quickly my light arrived after ordering. It barely took 48 hours to get my light.
March 16, 2026
Reply from Mito Red Light (USA)
Hi Nestor,
Thank you for sharing your experience! We’re glad to hear the build quality met your expectations and that delivery was fast. We aim to provide products that feel as solid and reliable as they perform.
We appreciate you choosing Mito Red Light.
– Team Mito
The panels have a solid
The panels have a solid, quality build. In only a few weeks of use, I have already noticed noticed a positive change in my skin and wellbeing.
March 27, 2026
Reply from Mito Red Light (USA)
Hi Jim,
Thank you for sharing your feedback! We’re glad to hear you’re pleased with the build quality and that the panel has been a positive addition to your routine.
Please note: our products are not intended to diagnose, treat, cure, or prevent any disease, and we can’t provide medical advice. If you have a medical condition or specific medical questions (or you’re under medical care), please consult a licensed healthcare professional before use. Mito Red Light devices are designed for general wellness use and are commonly used in personal wellness routines focused on skin appearance and overall well-being.
We appreciate you choosing Mito Red Light.
– Team Mito
Website was easy to use
Website was easy to use. I like the fact that there is a 60 day trial for this light since it is pricey. I researched for over a week trying to decide what brand to purchase. This company seemed to always have the better reviews. Also the fact that it is 3rd party tested and made in the USA helped me to decide on this one. I ordered yesterday and received email today that it is on its way. Excited to receive and try it.
April 3, 2026
Reply from Mito Red Light (USA)
Hi Pam,
Thank you for sharing your experience! We’re glad the website made the decision process easier and that the available information helped you feel confident in your purchase. Fast processing and clear communication are always priorities for our team, and we’re excited for you to receive your device.
We appreciate you choosing Mito Red Light.
– Team Mito
Great product and quick shipping
Great product and quick shipping. Customer service is responsive and friendly.
April 1, 2026
Reply from Mito Red Light (USA)
Hi Michael,
Thank you for the great feedback! We’re glad to hear the shipping was quick and that our support team was helpful and responsive. Providing a smooth experience from order to delivery is always our goal.
We appreciate you choosing Mito Red Light.
– Team Mito
Very easy ordering & quick turn around…
Very easy ordering & quick turn around scheduled to receive in 5 days of ordering.
April 1, 2026
Reply from Mito Red Light (USA)
Hi Kevin,
Thank you for sharing your experience! We’re glad the ordering process was simple and that your shipment is arriving quickly. We aim to make the entire process smooth from start to finish.
We appreciate you choosing Mito Red Light.
– Team Mito
The MitoGLOW Redlight Mask - beware!
The MitoGLOW Redlight Mask seems to be a great light treatment for numerous facial problems. I am quite impressed with 3rd party testing results, and found excellent results after a one-time use.
In receiving my new MitoGLOW Mask, I followed set-up directions and began charging the remote control which contains the lithium battery. Instructions do not provide any length of time required for full charge. A white indicator light flashes while charging, turning solid when finished. Upon charging for 6 hours (which is more than adequate for a small 3.7v 5000mah battery), the indicator light continued to flash. I unplugged the charging supply and tried operating the mask. It worked fine for 2 sessions of use. I then called the Mito Red Light LLC's customer service and explained these exact details to the representative. After several minutes of frustrating discussion with a girl that spoke somewhat broken English with a strong accent, she would not, or could not, (not sure of the reason), simply send me a new replacement remote control. She proceeded to set-up authorized return of all equipment under warranty. So, the return is set up now, but I will be punished by not being able to use a new mask for possibly 2-3 weeks because of what appears to be a stupid policy. I am uncertain as to what I will do next, but this is very disappointing to be treated this way. I have contacted Alex Fergus about what happened to see if he can make a call and correct the problem. Alex's review is what sold me on the MitoGLOW Mask. In the interim of waiting and hoping for a quick-fix, I will continue to use my mask as long as the remote will continue to work properly. I will also research other masks available that may be an acceptable replacement for the Mito. If this issue cannot be resolved by proper protocol of sending me a replacement control due to not working properly right out of the box, I will be left with no other choice than to return everything for a full refund.
This is an extremely poor example of how customer service should react to a new purchasing customer for the reasons explained. Mito Red Light sells many other red light products besides the mask.
If you are contemplating the purchase of a good quality mask you may want to consider warranty and customer service as a comprehensive package with regards to what has been stated.
April 2, 2026
Reply from Mito Red Light (USA)
Hi Alfred,
Thank you for your feedback. We want to provide clear context for other readers regarding how warranty situations like this are handled.
Your MitoGLOW mask is covered under a 1-year warranty, and when a potential defect is reported, our process is to replace the product with a brand new unit once the original item is returned and evaluated. For consumer safety and proper diagnostics, we do not provide individual replacement parts or perform repairs. This ensures that any potential issue is fully resolved and that customers receive a complete new device rather than a partial fix.
As explained during your call with our team, a warranty claim link was provided so the device could be replaced promptly. We also confirmed that the complimentary serum would be sent separately. The only step required to receive a replacement is returning the original device so our technical team can verify the issue and issue a new unit accordingly.
We understand it can be frustrating when a new product does not meet expectations right out of the box. At the same time, our warranty policy is applied consistently to all customers to ensure fairness, safety, and product integrity. We stand behind our products and provide brand new replacements when a verified defect is present.
If you would still like to proceed with the warranty replacement, we are ready to assist and complete the process as quickly as possible.
– Team Mito
Shipped right away
Shipped right away. Easy to follow directions. Easy for me to move to different location on my door to hit differnt parts of the body. Though it might be difficult for some holding a wire with 25lbs on the end of it and hanging it on the door. I would recommend one of your stands or a full body version. I feel the difference already with increase energy. I like it, living in upstate NY where we dont get alot of sun should be beneficial.
March 25, 2026
Reply from Mito Red Light (USA)
Hi Mark,
Thank you for the thoughtful feedback! We’re glad setup was easy and that you’re already noticing positive benefits. Door mounting can be a convenient option, though we agree a stand or full-body setup can provide additional flexibility depending on individual preferences.
We appreciate you choosing Mito Red Light.
– Team Mito
Quick exchange .
Quick and efficient exchange.
I had my MITOMIND controller reviewed by video and exchanged quickly.
Great product and customer service.
Thank you mitoredlight for all your products .My wife and I (both 65 ) use them daily and feel years, possibly decades younger than our biological age.
March 25, 2026
Reply from Mito Red Light (USA)
Hi Howard,
Thank you for sharing your experience! We’re glad the exchange process was smooth and that both you and your wife are enjoying the products. It’s great to hear they’ve become part of your daily routine.
We appreciate you choosing Mito Red Light.
– Team Mito
After ordering the mask I contacted…
After ordering the mask I contacted customer service to inquire about a promotional product being offered with the mask. The response was immediate and accommodating. Customer service is extremely important and they met a good standard.
March 31, 2026
Reply from Mito Red Light (USA)
Hi Carol,
Thank you for your feedback. We’re glad to hear our team was able to respond quickly and assist with your question. Providing timely and helpful support is very important to us.
We appreciate you choosing Mito Red Light.
– Team Mito
I just starting being consistent using…
I just starting being consistent using my red light atleast 3 times a week.
It helps with aches and pains and I feel I am helping my body to stay healthy.
March 30, 2026
Reply from Mito Red Light (USA)
Hi Carole,
Thank you for sharing your experience. Building a consistent routine is key, and we’re glad to hear you’ve been able to incorporate it regularly into your schedule.
We appreciate you choosing Mito Red Light.
– Team Mito
Reply from Mito Red Light (USA)
Hi Kim,
Thank you for your feedback! We’re glad to hear the ordering process was easy and that shipping was quick.
We appreciate you choosing Mito Red Light.
– Team Mito
Reply from Mito Red Light (USA)
Hi Steve,
Thank you for sharing your experience. We’re glad everything went smoothly with your order.
We appreciate you choosing Mito Red Light.
– Team Mito
I just received my panel so I won’t be…
I just received my panel so I won’t be able to review its effectiveness, however the company itself has been incredible to deal with. I had mistakenly used an incorrect shipping address and naturally it was late Friday night after hours. I called and left a message, never expecting a call before Monday but they returned my call on Saturday morning, corrected my shipping address and I received it within a week.
March 27, 2026
Reply from Mito Red Light (USA)
Hi Kathleen,
Thank you for sharing your experience. We’re glad we were able to quickly help correct the shipping address and get everything delivered smoothly. We understand how stressful address errors can be, especially heading into the weekend, so we’re happy we could assist right away.
We appreciate you choosing Mito Red Light.
– Team Mito
Reply from Mito Red Light (USA)
Hi Madlena,
Thank you for the great feedback! We’re glad to hear your order arrived quickly and that you’re happy with the product so far.
We appreciate you choosing Mito Red Light.
– Team Mito
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