The Mitrade Co. exercised some common sense I guess to help secure my account. It’s sad that 1 massive online conglomerate does not care about these matters, but only in ongoing advertising target... See more
Company replied
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The customer support team responded very quickly and professionally. They stayed patient, explained the process clearly, and followed up until the issue was resolved. I really appreciate how fast they... See more
Company replied
I have issue with deposit method.And customer service staff have helped me a lot.And answer my question with patience and passion. The css' name called Naiyarah. Sure will be the best css you'll ever... See more
Company replied
Although I made a mistake while withdrew my fund out of a designated account, the rep had try all his / her might to help me over come my mistake. I appreciate the professionalism!
Company replied
Company details
About Mitrade
Written by the company
About Mitrade Group
Mitrade Group is an international financial technology company that delivers online trading services through its regulated entities across several major financial jurisdictions. Collectively, the Group is dedicated to providing traders around the world with a secure, transparent, and intuitive trading environment supported by modern technology and strong regulatory oversight.
The Group’s licensed entities include:
- Mitrade Global Pty Ltd, authorised and regulated by the Australian Securities and Investments Commission (ASIC) – AFSL 398528
- Mitrade Holding Limited, regulated by the Cayman Islands Monetary Authority (CIMA) – Licence 1612446
- Mitrade International Ltd, regulated by the Financial Services Commission (FSC Mauritius) – Licence GB20025791
- Mitrade Europe Ltd, regulated by the Cyprus Securities and Exchange Commission (CySEC) – Licence 443/23
- Mitrade Markets Pty Ltd, authorised and regulated by the Financial Sector Conduct Authority (FSCA South Africa) – FSP 61253
Across these entities, Mitrade Group provides access to a proprietary trading platform that offers a wide selection of Contracts for Difference (CFDs) on foreign exchange, commodities, indices, shares, exchange-traded funds (ETFs), and cryptocurrencies. The Group’s mission is to simplify online trading by combining user-friendly design, competitive trading conditions, and a consistent focus on compliance and client protection.
By integrating technology and transparency, Mitrade Group aims to empower traders of all backgrounds to participate confidently in global financial markets and to make informed decisions in a regulated environment.
Contact info
Level 11, 350 Collins Street, , VIC 3000, Melbourne, Australia
- +61 03 9606 0033
- cs@mitrade.com
- www.mitrade.com
4.7
Excellent
2K reviews
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Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Nai helped me resolve my issue and it…
Nai helped me resolve my issue and it was resolved quickly.
March 24, 2026
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
good just nice
March 13, 2026
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Am very thankful to mantrade
March 21, 2026
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Quickly and patiently solve my…
Quickly and patiently solve my problem～Answer my questions right away～ Thank you so much 💗
March 21, 2026
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Zawthetaung
March 21, 2026
Reply from Mitrade
Dear user, thank you for your feedback. Unfortunately, we do not understand your enquiry. To assist you further with your inquiry, please don't hesitate to contact us via live chat or email at cs@mitrade.com. Thank you!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Kính gửi Quý khách,
Cảm ơn bạn đã gửi phản hồi. Rất tiếc, chúng tôi không hiểu rõ yêu cầu của bạn.
Để được hỗ trợ thêm, vui lòng liên hệ với chúng tôi qua trò chuyện trực tuyến hoặc gửi email tới cs@mitrade.com. Xin cảm ơn!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
nice reply!
March 18, 2026
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
A very patient customer service
March 18, 2026
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Dear client, we're delighted to know you're enjoying Mitrade's app. Mitrade strives to provide better trading experience for our clients, and your positive feedback motivates us to keep improving. If you have any questions, please contact us via live chat or email us at cs@mitrade.com. Your positive experience is our priority. Happy trading!
Reply from Mitrade
Pengguna yang terhormat,
Terima kasih atas masukan Anda. Sayangnya, kami tidak memahami pertanyaan Anda.
Untuk mendapatkan bantuan lebih lanjut, silakan hubungi kami melalui live chat atau email ke cs@mitrade.com. Terima kasih!
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