Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
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Review summary
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Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more
Company replied
Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more
Company replied
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more
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Company details
About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4.4
Excellent
883 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great customer service!
May 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Mitre Sports International
Hi Anthony,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
My nephews absolutely love playing with…
My nephews absolutely love playing with the football. Would definitely buy another one!
May 18, 2026
Reply from Mitre Sports International
Hi Roseanna,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Good footballs and delivered quickly.
May 18, 2026
Reply from Mitre Sports International
Hi Peter,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
This thing is shit
The ball feels more like a basketball than a football. It's got so much grip to it you can't even dribble with it, and it bounces too much
May 18, 2026
Reply from Mitre Sports International
Hi Paul,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Reply from Mitre Sports International
Hi P.S.M,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Reply from Mitre Sports International
Hi Tim,
Thank you for your review!
We are thrilled that your entire customer experience has been a positive one, from the easy-to-follow ordering process and the quick delivery. We strive to offer the absolute best service possible and are delighted that we have met your expectations on this occasion.
If you require any further assistance, please do let us know.
Kind Regards,
The Mitre Team
Reply from Mitre Sports International
Hi Gavin Laurence,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you.
The Mitre Team!
Reply from Mitre Sports International
Hi Iulian,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
The football is bought is amazing and…
The football is bought is amazing and the highestquality! And the service was impeccable
April 30, 2026
Reply from Mitre Sports International
Hi Matt Pierce,
Thank you for your review!
It is wonderful to hear that the service you received was exceptional. We always strive to provide the ultimate customer experience along with high quality footballs, so it is fantastic to hear that we have hit the back of the net on this occasion.
If you require any further assistance, please do not hesitate to contact us directly.
Kind Regards
The Mitre Team
Quality balls,buy one twice a year for…
Quality balls,buy one twice a year for my lad.i don't buy any other brand.mitre have far best durability,my lad kicks the ball alot!
April 16, 2026
Reply from Mitre Sports International
Hi Jo,
Thank you for your review!
We are delighted to hear that the quality and the durability of our Mitre balls have been to your satisfaction. We so appreciate your loyalty and your kind words.
If you require any assistance, please do not hesitate to reach out to us directly.
Kind Regards
The Mitre Team
Mitre always provide quality
Mitre always provide quality, if its not in there products there service with a query has bern excellent.
April 14, 2026
Reply from Mitre Sports International
Hi Jake,
Thank you for taking the time to leave such a lovely review! Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant. We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Reply from Mitre Sports International
Hi Thom,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Fair price and quick delivery but paid…
Fair price and quick delivery but paid for personalised name which has peeled off after 1 day
April 13, 2026
Reply from Mitre Sports International
Hi Julie,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Reply from Mitre Sports International
Hi Gary,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Perfect delivery and great football.
April 9, 2026
Reply from Mitre Sports International
Hi Dandy,
Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you,
The Mitre Team!
Rectified a problem straight away
Rectified a problem straight away, good communication and fast delivery. Thanks
April 8, 2026
Reply from Mitre Sports International
Hi Makayla,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Personalised footballs delivered on…
Personalised footballs delivered on Wednesday, names have already come off 😔
April 7, 2026
Reply from Mitre Sports International
Hi Suzanne,
Thank you for your review!
We are sorry to hear that you have experienced some issues with your order, but one of our customer advisors has reached out to you this morning to offer some resolution.
If you have any further questions, please do let us know.
Kind Regards
The Mitre Team
I still haven't received my package
I still haven't received my package. The delivery company made DPD did not email to make me aware of a delivery date or time. They claim they tried twice, but I do not believe this as my wife was in all day on one of the days. They only left a card to say they had been once. The card had a QR code only on it. No phone, numbers, website or anything useful. The QR code took me to a page to potentially change the delivery date, but nothing on rearranging. When I attempted to change the delivery day it said "oops something went wrong". The next time I tried again there was a message to say they will be sending the package back to the sender. Why? I have no idea! I've no contact, no email or anything from them. I would suggest you use a better delivery company. I have also already contacted Mitre to raise this issue and I have received no response.
April 7, 2026
Reply from Mitre Sports International
Hi Keiron Steele,
Thank you for your review!
We are sorry to hear that your order has not been delivered. One of our customers advisors have reached out this morning to help provide some resolution.
If you have any further questions, please do not hesitate to contact us.
Kind Regards
The Mitre Team
Great ball for det price
Great ball for the price. Actually premium feeling. Fast shipping.
March 26, 2026
Reply from Mitre Sports International
Hi Olav,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
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