Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more
Company replied
Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more
Company replied
This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more
Company replied
Company details
About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
4.3
Excellent
892 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Astroturf experience
This is the second time I buy this ball, unfortunately the first ball that we had for a few months was lost.
The overall experience is great, the ball is responsive. The quality is also great, for astroturf I think it’s one of the best. We used to play with Nike pro flight and this ball is simply much better.
August 4, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
good football
July 3, 2025
Reply from Mitre Sports International
Hi Jack,
Thank you for your review!
We are thrilled to hear that the quality of our footballs have met your expectations. We pride ourselves on offering only the best.
If you require any further assistance, please do get in touch.
Kind Regards
The Mitre Team.
Reply from Mitre Sports International
Hi Robert,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Generally good experience s and…
Generally good experience s and delivery was great. A little disappointed that the weight of footballs is not given, and the Ultimatch range no longer seems to have the IMS rating.
July 21, 2025
Reply from Mitre Sports International
Hi David,
Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.
Please feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
The ball was popped when I blew it up
July 21, 2025
Reply from Mitre Sports International
Hi Malc,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Good light weight breathable gaurd …
Good light weight breathable gaurd with ankle support - the ankle supports are stitched through the soft part of the rear of the gaurd - foam the first pair party company after a season - could be improved by sticking or anchoring to plastic part of gaurd - a little more protective padding around upper part of ankle.gaurd too..not lower as it will clash with boot!
July 21, 2025
Reply from Mitre Sports International
Hi Paul,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
I ordered a personalised ball with my…
I ordered a personalised ball with my son's name on it but the message was missing
July 7, 2025
Reply from Mitre Sports International
Hi J M,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Super fast delivery and good quality…
Super fast delivery and good quality football. Easy to order online and plenty of choice and good prices too
July 18, 2025
Reply from Mitre Sports International
HI Mr Voo,
Thank you for your review!
We're happy to hear that you had a great experience! It's wonderful you found our online ordering easy, with a good selection and prices, plus super fast delivery.
Please do not hesitate to get in touch if you require any further assistance.
Kind Regards,
The Mitre Team.
Reply from Mitre Sports International
Hi Lee,
Thank you for your review!
We're happy to hear that you had a satisfying customer experience, from the quality of our products through to our quick delivery service.
If you require any further assistance, please do get in touch.
Kind Regards,
The Mitre Team.
Reply from Mitre Sports International
Hi Patrick,
Thank you for taking the time to leave such a lovely review!
Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant.
We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.
Here at Mitre, the customer is valued.
Please always feel free to get in touch if you require any further assistance. We are always here to help.
Thank You,
The Mitre Team!
Excellent products service and value.
July 17, 2025
Reply from Mitre Sports International
Hi Mr ODywer,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Old School
These old school classic replicas balls are everything. You need to make more of these. Let’s have a Cosmic next please. Top drawer CS as always
July 17, 2025
Reply from Mitre Sports International
HI Justin,
Thank you for your review!
We're happy to hear that you love the classic replica balls! It's great to know they meet your expectations.
We appreciate your suggestion for a Cosmic ball and would be happy to forward your feedback on internally.
Thanks for the feedback!
Kind Regards,
The Mitre Team.
Reply from Mitre Sports International
Hi Leon,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Top customer service.
Top customer service.
Was initially disappointed at recieving one ball instead of the two ordered... Jack was amazing at immediately getting another ball dispatched for express delivery. Happy lad at home, after the initial disappointment.
July 16, 2025
Reply from Mitre Sports International
Hi MT ,
Thank you for your wonderful review!!
We are happy to hear that your interaction with our customer service team was a stellar experience.
We shall certainly forward your lovely words to Jack, who went above and beyond to provide a resolution in a timely and efficient manner. Here at Mitre, the customer is valued.
Please do not hesitate to get in touch if you require any further assistance.
Thank you for choosing Mitre.
The Mitre Team
Reply from Mitre Sports International
Hi Anthony,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
I placed my order for next day delivery…
I placed my order for next day delivery after 2days contacted Mitre through their website told someone will call me back within the hour waited for 4 days no contact finally found a phone number to call someone they said my order had been lost in transit reordered for me delivered next day
July 16, 2025
Reply from Mitre Sports International
Hi Jason,
Thank you for your review.
We are very sorry your order was lost in transit and for the delay in communication. We'll review what happened to prevent similar issues in the future.
However we are delighted that the replacement order was delivered successfully.
Thank you for your feedback.
Thank you for choosing Mitre.
The Mitre Team.
Wasn't totally happy I phoned ones up…to
Wasn't totally happy I phoned ones up for bags of balls at a reduced price but guy said they hadn't got any so I had to buy 20 individual balls at 29pound each which was far more than I wanted to pay for the balls but the guy didn't even put ball bags in so I have balls but nothing to carry them about in not the best of service in fact reduce the 4 I gave to a 3 also bought 5 mitre pro and 6 delta one for the juniors so spent a lot of money but gut couldn't even put ball nets in not happy Edwin Skinner invergordon football club
July 15, 2025
Reply from Mitre Sports International
Hi Edwin,
Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.
It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.
If you require any further assistance, please feel free to get in touch. We are always here to help.
Thank You.
The Mitre Team
Reply from Mitre Sports International
Hi Denise,
Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.
If you require any further assistance, please do not hesitate to get in touch.
Thank you,
The Mitre Team!
Socks and Balls
Easy to use website for ordering. Kept up to date for the delivery by email and there's never been any problems for any order I've placed. Items delivered undamaged and on time.
July 14, 2025
Reply from Mitre Sports International
Hi Ally,
Thank you for your review!
High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!
Thank you for choosing Mitre.
The Mitre Team!
Replacement of faulty football
Faulty indoor football was quickly replaced with no hassle. The new ball is performing perfectly. Thanks.
July 11, 2025
Reply from Mitre Sports International
Hi NW Aberdeen,
Thank you for your review!
We're happy to hear that the replacement process was smooth and that the new ball is working well for you. If there are any issues, we always implore our customers to reach out so we can offer a swift resolution.
Thank you for your positive feedback; we appreciate it greatly!
Please do not hesitate to get in touch if you require any further assistance.
Thank you for choosing Mitre.
The Mitre Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.