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Mixam Reviews 

7,343
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 838 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print and paper quality across various formats, finding the online design tools and file uploading process exceptionally straightforward to use. People also appreciate the swift turnaround times, prompt deliveries, and helpful support team that ensure projects are always finished smoothly on schedule. However, some customers also noted unexpected delivery delays and tracking issues that caused significant inconvenience with time-sensitive orders. A few other people also felt that product quality occasionally fell short, mentioning damaged items, darker images, or blurry printing upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting exceptional print finishes and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent finish and superb... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast and reliable shipping... See more

Service

Consumers find service to be positive, highlighting professionalism, efficiency, and excellent quality... See more

User experience

People report positive experiences with user_experience, highlighting how straightforward and intuitive the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another successful order completed by Mixam on my behalf. This time their print team sorted out an error message that popped up and ensured the job was printed on schedule. My order was also completed... See more

Rated 5 out of 5 stars

A very good experience in using Mixam. They have an excellent idiot proof website to upload documents which highlights any problems. The books themselves were produced on schedule and the finished pro... See more

Rated 5 out of 5 stars

Love this company. Still the best website around for uploading, ensuring compliance, previewing and clarity. Print quality is exceptional across various formats - posters, magazines, flyers - and it’s... See more

Rated 5 out of 5 stars

The Mixam book printers are firstclass. I used their process for printing my first hardcopy run of a new novel. The process was very helpful to use, the print time from order to delivery was super qu... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.5

All reviews

(7,343)

814 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely horrendous from start to…

Absolutely horrendous from start to finish. Cocked up delivery times, which meant would miss them arriving the last day of term. Upgraded to premium processing to arrive 2 days before end of term, they did not. Once arrived 5 days after school closed, the quality is appalling - over 120 books - most pages crinkled and stuck together. Now fighting for a resolution for £600+ worth of paper that is only good for making a fire! And to add, the most unhelpful, unfriendly staff both on the phone and on their chat messaging service online.

July 9, 2026
Mixam logo

Reply from Mixam

Hi Amanda, We’re very sorry for the need to adjust the estimated delivery dates, and the issues experienced with the courier. We completely understand how frustrating this has been.
As outlined in the agreed Terms of Use, all production and delivery dates are estimates and cannot be guaranteed. However, we’re sorry that the order arrived later than expected and for the inconvenience this caused.
On Friday, we asked for all copies to be collected and returned so that our production team could inspect them, but we have not yet received a response. Please work with us to arrange the collection, as we need to follow this process to establish what happened and determine the most appropriate resolution. Under the agreed terms, all copies must be returned for us to consider a full reprint or refund.

Books left outside or exposed to changes in temperature and humidity can sometimes develop temporary rippling, which may settle after being brought indoors for a few days. However, we still want to inspect the order fully and address your concerns properly and we look forward to hearing back from you as soon as possible to allow us to progress your refund request.

Rated 5 out of 5 stars

Everyone wants a copy

I ordered 30 copies of a book we made for kids at school. The price was very competitive and the customisation options were really good. I chose satin finish and a nice yellow inside paper for the outer pages. You can upload design files but I opted to supply designs to Thier online editor that handles bleed, margins etc. Delivery was on time and very reasonable for a printers on a standard turnaround. Print quality is great you wouldn't know it's made to order it has the same finish as a book mass produced.
I didn't need to deal with customer service. If I could change one thing it would be to make a single copy affordable so I could do a test run first. It felt like quite a leap of faith to go from 0 to 30 copies.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Comic Book prints

Fantastic service. Got 10 copies of my comic book printed and delivered within a week. Very easy to use website and the team are always rally to help.

Will be using them again.

Hitchtoons

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great addition to our wedding

We used Mixam to print our wedding booklets. The quality was perfect but what impressed us the most was the speed of the service. They were ordered, printed and collected in less than a week. Thankyou so much there were so many compliments on them

July 9, 2026
Rated 5 out of 5 stars

I've used Mixam several times before…

I've used Mixam several times before and have always had a very good experience. I like the level of detail that seems to go into checks before proceeding to print, though conscious that sometimes it feels as though the system highlights technicalities that don't appear to be there. Nevertheless I'm happy to have a 'better to check, better to be safe than sorry' approach. My only worry each time is whether a format that I might have used before, remains available. But other than that would never choose to go anywhere else

July 14, 2026
Rated 5 out of 5 stars

I write to thank you for the excellent…

I write to thank you for the excellent service provided, advice given and product delivered in less than 48 hours from uploading ! Myself and colleagues are delighted with the finish of the magazines, and absolutely amazed at the turnaround time !

In particular, I place on record my thanks and appreciation for the courteous and highly professional way in which your colleague Carene assisted me with the initial upload - the lady is a credit to your company.

July 15, 2026
Rated 5 out of 5 stars

Excellent

Excellent - Never any hassle - always available on the phone to help, if you need help! Consistently excellent quality, fast turnaround and delivery.

July 7, 2026
Rated 5 out of 5 stars

Fantastic!

As always, such a great service. They go above and beyond to help your work come to life. I ordered 5 copies and they gave me extra which I was extremely grateful for. I will always come back to Mixam.

July 15, 2026

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