MLC Take advantage of the total diability scheme
MLC take advantage of the disabled with their total disability scheme. In order for them to pay out any owed total disability scheme payments to someone who has a total disability they require that totally disabled person to submit a current drivers license and passport. If they cannot provide them with these documents MLC expect the person suffering the total disability to submit photocopies of their, proof of age card, medicare card and birth certificate which all need to be signed off by an authorized representative. So the person who is so disable they are unable to drive a car or leave the country is expected to be able to buy or own a printer, understand how to scan the required documents and then print them, then travel to the police station or chemist and have them approval all documents then travel to the post office, purchase their own postage and send it to MLC offices. No they cannot accept any of these document via email because how are they supposed to prove they came from the disabled person even though all the communication sent to the disabled person are via email and they use confirmation of email address for their phone security approvals. Because MLC won't accept any proof via email the disabled person is expected to send all their very private information via snail mail. Only for them to reject the application via AI because they have made a clerical error on their end and recorded the birth date incorrectly, and despite all the evidence the disabled person has just submitted to prove their identity it doesn't match what some random manager uploaded 25 years ago their application is rejected. Trying to add legal career to assist with the whole mess is also extremly difficult as again they reject any submitted paperwork due to an error in birth date. How is this legal? How can they someone birthday is not their birthday when every legal and legally authorized document displays the correct date. They have withheld a payment for 10 years because of this very problem but they refuse to provide any other means for the person to identify themselves. They have no process or policy in place to support people with total intellectual disabilities or physical disabilities, and if these people die while not not being able to withdraw their super guess who gets to keep the money MLC. Disgusting disgusting disgusting
