MobileHelp Reviews 5,730

I ordered 2 necklaces and a speaker for fall risk on 9/18. Payed $20, for 2 day shipment. Fedex delivered to the wrong house. On 9/26, I spoke with Latosha, she said sending 2 day mail. Called on 9/30, nothing showed up in the system. This task was NEVER completed. On 10/1 tt Gervon. He did overnight and finally got the package 14 days later at 6:12 PM. They will not let you speak with the same person. I've dealt with Rick, Latasha, Gervan and when you ask for that person, they will NOT let you talk to that person.

I am not impressed with this company at all. 0 stars. The only reason why I stayed with them, is because I already paid 90 days and I'm sure I would get the run around to get my money back. I wouldn't go with them.

Quick and easy.

Quick response time, easy setup, great customer service and competitive pricing.

My customer service representative, Bill, was very helpful in helping me choose a system and billing frequency for my mother who is a fall risk and hard of hearing. Together we selected a wrist band unit. It came with a separate emergency button to install next to the tub which is awesome. Very happy with the service.

He handled all my needs very professionally. Thanks.

Wonderful gentleman I spoke with. Reasonable prices. No contracts!

Rick spoke with a clear, distinct voice. Explaining the alert system completely. He had answers for all my questions. e was patient, kind and efficient.

I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron explained everything & I’m looking forward to receiving kit.

Disliked all the emails that immediately came after signing up. Only send important ones to avoid confusion. The person who helped us with set up was great.

Stewart was a great help setting up mobile help for my mother in law. He was very attentive to our needs and was very thorough. It was a very easy process.

Agent had alot of patient,answered all questions made me feel at ease

Great instructions. Easy to follow.

I’ve just purchased the system today, so I don’t have any comments on then system itself. The representative was very helpful, answering all of my questions patiently. Looking forward to actually using the machine,

The sales rep, Samantha(?), was knowledgeable, patient, and caring.

Everything was explained well, I felt confident when I hung up that my mom will be in good hands. Very friendly.

The rep was knowledgable, polite, and informative.

Very courteous and explained everything involv d.

Very easy to deal with. Explained everything in a easy to understand matter

The representative was very helpful, patient and kind with a sense of humor

Friendly and informative