Mobiletyres2u Reviews 21

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service from initial call to the replacement tyre being fitted. This is the second time I’ve used them and on both occasions Dean was excellent. He even rang to let me know his ETA was... See more

Rated 5 out of 5 stars

Brilliant service. Called them at 1758, booked in by 1800. They said 45 mins and arrived in 44. Job finished in 13 minutes. Everything happened as they said it would. Very professional and personable... See more

Rated 5 out of 5 stars

My wife "kerbed" one of her front tyres making it impossible to drive to a fitting centre, so tried Mobiletyres2u for the first time. Very impressed. I called in the morning and two hours later they... See more

Rated 3 out of 5 stars

mobiletyres2u supplied and fitted four new tyres for me, but the technician fitted the front two tyres the wrong way round. They were directional Hankook tyres which say 'outside' on the outside, and... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service

Great customer service from initial call to the replacement tyre being fitted. This is the second time I’ve used them and on both occasions Dean was excellent. He even rang to let me know his ETA was going to be later than originally advised because of the very bad weather conditions.

December 7, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service. Efficient and friendly response to find a time to do the repair (thanks Chloe). And this morning an on time appointment, and a fast and friendly tyre replacement (thanks Craig).

October 9, 2024
Unprompted review
Rated 3 out of 5 stars

mobiletyres2u supplied and fitted four…

mobiletyres2u supplied and fitted four new tyres for me, but the technician fitted the front two tyres the wrong way round. They were directional Hankook tyres which say 'outside' on the outside, and 'inside' on the inside of the tyre. The morning after the tyres had been fitted by mobiletyres2u, I was booked to take my car into my local main VW dealership for an MOT retest. It was only then that I was told about the fitting error. VW kindly agreed to rectify the mistake, although it meant I had to hang around for more than hour on a Saturday morning. I immediately emailed mobiletyres2u to tell them what had happened, and they emailed back quickly to apologise, and Scott, from the Watford area phoned me on Monday to apologise. When directional tyres are fitted backwards like this, it means that they won’t perform or grip properly, which is worrying. Scott explained that the technician had been informed and offered extra training, and he was very apologetic. I’ve given three stars because of this fitting error, and also because the technician was booked to come to my house between 3.30-4pm, but arrived at 5.15pm in the end, although he did phone beforehand to say he was running 45 minutes late. So, not a great experience with mobiletyres2u unfortunately. And if I hadn’t been taking my car back to VW the next day, I wouldn’t even have known that the tyres were fitted the wrong way round.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable and friendly

Rang these guys to come out as time was critical due to a flat tyre (busiest time of the day). Kept us to up to date with the appointment and were super friendly and polite. We cheered when they arrived. Heros come in many forms.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to end

What a great service from start to finish. Hit a pothole in the morning on the way to work, called this company and by early afternoon had a van in my work carpark and a new tyre fitted. The fitter was lovely and got the job done quickly. Saved me all the hassle of recovery at a reasonable price. Thank you so much for taking the stress out of my day.

August 8, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

A*** WILL BE A RETURNING CUSTOMER

Had wonderful service today by the dream team duo. I had only enquired 24 hours prior an they fitted me in asap. They were On time, friendly and never had my tyres done so quickly. I never thought about using a mobile company for tyres but they came up with the best reviews , best pricing an they come to you. Im so glad i gave it a go as i wont be going anywhere else. All from the comfort of your own home too. Thanks Guys very happy!

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Chloe picked keys up from the office, repaired my Tyre and had keys back to the office in about 30 minutes. Only reason i had to wait overnight for tyre to be repaired as it had to be ordered.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

2 wrecked tyres replaced at short notice

My partner damaged 2 tyres on a kirb the week before Christmas and I couldn't drive the car to get them changed as the tyres were completely flat i was panicking a bit as i expected everywhere to be booked out. Found tyres 2 you online, filled in the online form on the Monday night and they came and fitted the new tyres the following Wednesday afternoon. Great communication before arrival and very quick and efficient installation. Price was only slightly more than if I'd driven to a garage myself and totally worth the extra £10 or so when in a pinch.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service for tyre replacement

Brilliant service. Called them at 1758, booked in by 1800. They said 45 mins and arrived in 44. Job finished in 13 minutes. Everything happened as they said it would. Very professional and personable service, very respectful and polite (which can make a big difference to lone females). Great job, can’t recommend enough.

September 1, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Efficient Service

My wife "kerbed" one of her front tyres making it impossible to drive to a fitting centre, so tried Mobiletyres2u for the first time. Very impressed. I called in the morning and two hours later they were here fitting the new tyre. Very professional, very polite, very quick and at a very reasonable price. I don't think I'll be visiting any tyre fitters again. Excellent service and I recommend them highly.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

I will never go to a garage again...I…

I will never go to a garage again...I enquired online and received a call back within 5 minutes. Car was booked in for 45 minutes later, and fitted within 30 minutes after that! Superb service and friendly staff. Definitely recommend.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - really good communication on the phone about choice of tyre, and when they had a delay they were back in touch, keeping me informed. Friendly, helpful and knowledgeable - will use again if I need tyres fitting at home!

July 20, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Prompt, polite and helpful - Excellent Service

After a burst tyre, and having waited 3 hours for the non-arrival of my breakdown cover, with my son and elderly mother in the car, I telephoned Mobiletyres2u. He arrived within 10 minutes. He was polite and very reassuring - I was so relieved. He changed the tyre within 10 minutes and at my request changed the undamaged tyre as well as I was due to have 2 new tyres anyway. It obviously cost a little more than I would have paid at a regular tyre fitting service, but even so I was suprised at how reasonable the bill was.

I am very grateful to this lovely, helpful young man and would gladly recommend Mobiletyres2u to anyone

August 15, 2014
Unprompted review
Rated 5 out of 5 stars

remarkable service

My daughter had a blow out and had to be recovered to a Watford hotel which made it impossible to drive the vehicle, contacted mobiletyres2u and not only did they get the exact same tyre but they were also as competitive as any other internet retailer and they actually came to the hotel and fitted it even though my daughter was not in attendance.

Had no reservations leaving the keys with hotel reception

First class communication and service

Thanks to both Scott and Adam

Don't waste your time trawling the internet like I did for a tyre solution, just call these honest friendly guys and save yourself the hassle

Paul and Hollie Swanwick

August 7, 2014
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look