i was scammed and ive waited two hours for something that was advertised to be less than 10 minutes i want my moneyu back and ill be reporting your company to the proper channels
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See what reviewers are saying
Very quick and helpful response in… Very quick and helpful response in online chat, answered all my questions and processed order quickly, got my eSIM QR code in about 8 minutes. What a difference... See more
Initially it took 2 days before receiving an account instead of the promised 20 minutes.Then we received an e-sim that we never got to work(tried on 2 devices). No customer service replies, then req... See more
I purchased an International Prepaid Data Sim card. I am not able to get a connection. Initially I got a response from their support department claiming I was at fault and not setting up the card co... See more
Company details
Information provided by various external sources
MobilityPass local and International roaming Internet Access provider, WiFi hotspot, 3G, Toll Free, Dial-up, Broadband, wireless and mobile internet. Connect with you Mac, PDA, PC, Pocket PC, Mobile phones, to the internet and send email from anywhere, anytime! Pay as you go, 24x7 support
Contact info
United States
- www.mobilitypass.com
Total Disaster
Horror began with purchase and shipping. After purchase, company missed a Friday afternoon UPS shipping deadline and equipment arrived within 24 hours of my departure. Everything was working nicely on the first few connections in Germany. However, when I tried to connect from my hotel in Prague, I was unable to do so. I thought it was a bad connection, so I tried searching for other providers. Access was denied and I was forced to purchase internet service through the hotel. I was unable to connect for the remainder of my trip. After arriving home, I got phone and email messages telling me I had massive usage and I needed to replenish my account to the tune of almost $300. I contested the amount, but was told that, after they checked with T-Mobile in the Czech Republic, the usage had been verified. Hotel and T-Mobile verified my version when I made inquiries. I was lucky as I had used PayPal and they couldn't get to my money without authorization. So, stay away from Mobility Pass. If you do business with them, use paypal so they can't just deduct money from an account or charge you for services they don't render.
March 6, 2010
Unprompted review
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Mr. Hinton is exactly right, money (in crazy increments, by the way, min $50) is gone after some time. Congrats, MobilityPass, doing good !
December 30, 2009
Unprompted review
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