Mobilo Card Reviews 

301
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As someone who relies heavily on CRM software, the backend integrations are what make this card practical for daily use. Linking the lead capture directly to our Hubspot pipeline means i don't have to... See more

Company replied

Rated 1 out of 5 stars

Deceptive billing to steal your money. Signed up for a free account, then they surprise billed a year later. No email warning, nothing. Asked for refund and was told it’s in their TOS, so, it's buri... See more

Company replied

Rated 5 out of 5 stars

Mobilo card caught my attention because i wanted something easier than carrying around traditional cards. After using it for a few weeks, I've found it to be quite helpful. Setting up my profile w... See more

Company replied

Rated 5 out of 5 stars

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Contact info

3.6

Average

TrustScore 3.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(301)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience from Start to…

A great experience from Start to Finish. The onboarding process was seamless, Marilu was excellent, she kept checking in on us and our progress. We have had great feedback within the business and externally on the cards and how they are helping us become more sustainable. I would thoroughly recommend them.

November 7, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best Business Cards EVER!

Fantastic Mobilo staff who showed me what a huge advantage having this card would be! Set up, from start to finish, was quick and the process was so efficient. Our logo pops, the cards are easy to use and my team is so excited! Thanks for making this such an easy way to keep our modern (and honestly, quite COOL!!) technology in use while helping to eliminate our carbon footprint!

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Best Customer Experience!

This company has one of the most amazing customer service experiences that I have ever had. Sean Samson was instrumental in helping me understand the way these cards work, working with the design team, and setting everything up. Each time I send emails, I always expect a response within 24 hours or so, but Sean would always email me back right away, making my needs truly feel like a priority.

I am truly thankful to the entire Mobilo Team and Sean especially for everything. Now I have an incredible card that is an ice-breaker for every conversation I have at conferences, events, and even meetings with my friends. It is also instrumental in helping me keep track of all the leads I acquire.

I will absolutely be ordering more cards from them in the future!

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, especially by a guy called Sean Samson.
He followed my case closely, helping where necessary, following up regularly. I even train salespeople and it’s quite rare you see this level of service- really great. It wasn’t the biggest order in the world but it was really 6 star service!
Even when I ordered the cards, within the hour someone from the design team had been in contact to clarify something about my logo and gave me a couple of suggestions.
Even though I haven’t even received the cards yet I’m a big fan!
Quite an accomplishment!

October 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great customer service

Great customer service! The Lead generation mode is quite useful for us in all our events! Marilu introduced us to Mobilo and helped us setting up the card with all kind of tools. 100% recommended!

October 17, 2022
Unprompted review
Rated 1 out of 5 stars

ordered a card last week on Wednesday…

ordered a card last week on Wednesday or Thursday. Needed it by Saturday for a big festival. reached out over 7 times and never got any response back. They just now shipped the card. So they basically lied about the 48 hours and screwed me over for a lot of business to come my way.

October 11, 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi Chris, we can only ship a card after your design upload, and approval. After your approval, we actually ship most cards within 24 hours. We would be more than happy to provide a refund if you are not happy with the way things went.

Rated 5 out of 5 stars

Mobilo Business Cards

The customer service was extremely patient with the changes that I had to make to the business cards. They were also very attentive and answered within short periods of time.

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer service, Great Products & Pricing

I ordered a similar product from another well known vendor, paid for the entire year, and could not get any support nor did the card ever arrive. I came across Mobilo, and ordered their entry level card. The process was so simple, their real-time response with a PDF proof to consider, was seamless, it encouraged me to order the higher-end (yet very reasonably priced business card) which also allowed me to purchase key fobs and a "sticker" for the phone (as did the intro version) Again, product support was excellent and in real-time. I plan on ordering other cards, for different stand alone businesses I am involved in

October 9, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

The worst experience ever i still don’t…

The worst experience ever i still don’t have a new card.
Return the card at least 3 times mobilo could get the spelling correct omg I didn’t notice at first and used it and clients were so confused I gave them my old card all they needed to to use change the email and add and remove a couple certifications wth I’m still pissed and finally they return deposit after 3 months of hell spelling omg wast time money effort and embarrassing

March 1, 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi William, thank you for your feedback. We provide a print proof for you to review, once accepted, we print and ship your card. Regardless, we are happy to provide a free reprint or refund if you are not happy with the product.

Rated 5 out of 5 stars

You have to get this! No more carrying around business cards

After seeing the card advertised I arranged a demo, which was explained very well by Vincent. The order process was very easy and very easy to upload my logo and choice of layout for the card. I was very impressed by the speed of when I had to proof my design it was actioned. The card arrived within a few days and it’s good quality. They send emails keeping you informed of the process and what needed to be done when the card arrived. It’s link to the app was seamless and very easy to navigate.
I like how all your social media links can be added (some I’d never even heard of!). It can also be set up to help generate leads for your business, there’s an analytical section in the app to help track taps and leads,I love that!
I’m going to an event this Saturday where I can’t wait to use it... no more carrying around loads of business cards. Just tap!
I definitely recommend this card

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful!

I had a great experience ordering businesscards from Mobilo. The quality of the cards themselves is great and the customersupport was wonderful and very quick. Thank you Marilu!

September 29, 2022
Unprompted review
Rated 1 out of 5 stars

Lack of Quality in all steps

First order with one card, went OKish, no major drama.
However second order with more cards was absolutely dissatisfying. The work to get several cards at the same time through design process is pain, you have to work on tiny text fields and cannot add comments to individual cards you have to describe which card you are referring to. Pretty much all initial data and instructions were not considered and had to be redone during design process. The print quality of the latest order is not acceptable, colours look faded, text looks almost blurry, much worse than the first order. So print quality is hit and miss at 50% rate for me at least. Customer service does not come back to my questions even after them contacting me. WORST OF ALL: the advertised SMS text message functionality in Lead Generation does not work, but they're still promising this on their websites as of today. Mobile numbers are shown as "personal" numbers hence the customers still ask me for my mobile number after scanning. I start to wonder how their performance will be on the more complex things like CRM integration etc. Not very promising.

September 28, 2022
Unprompted review
Mobilo Card logo

Reply from Mobilo Card

Hi Sinan, thanks for the feedback. We will review the follow-up order process and look for ways to improve the process. Please reach out to support about the SMS functionality, as most of our users love this particular part about Mobilo. We would be happy to help with any settings to make sure you get the most our of our service.

Advertisement
Rated 5 out of 5 stars

I bought Mobilo on a chance and am…

I bought Mobilo on a chance and am thrilled with their technology! They are very helpful if you have issues and their Customer Support is beyond excellent. They respond to email very fast!

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

Looking for a Digital Business Card?

Just deciding on a digital business card and found yourself confused by the many choices and all the features? So was I until I found Mobilo. Doing COVID we downsized and temporarily relocated the business. I wanted a digital card to replace my paper cards so that I wouldn't have to print cards with a temporary address, but had all my contacts details. Mobilo was exactly that. Some cards had you practically designing a website landing page, but Mobilo kept it simple, manageable yet complete! I know of at least 20 colleagues who have purchased Mobilo after seeing mine and they often remind me of how they enjoy their digital cards. Keep your Digital Card simple but with features that you can take advantage of very easily with the Mobilo card. You won't regret it!

September 20, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thanks Marilu!

Very reasonable response time considering the timezone difference, very polite, helpful and ensured my happiness with the service!

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Look no further

Look no further. I've dealt with this type of companies before, Mobilo is the option to go. Customer service spot on. Quick simple efficient detail oriented customer service. Thanks Pieter, Nicolas!!!!!

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Digital business cards ROCK!

I learned about this mobile digital business card, everything I read about it, had me looking to learn more.
after speaking with Alicia, and later Michelle, they took my order, even went a little extra out of their way to get my order done in a timely manner.

I truly look forward to using the card.
I am heading to the Indiana Small Business Expo on Friday and the eScrap conference.

This should help me and the environment make a difference.

I also believe that many people at eScrap will think it is a cool way to save paper!! and Time.

Its more effective as I and the customer collect each others info directly into contacts and or CRM software. No more typing.

September 14, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look