Mobiquip Reviews 175

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their sturdiness and suitability for children with special needs. Many people found the ordering process easy and appreciated the fast, efficient delivery service, with regular updates provided. The service received is frequently described as excellent, with many consumers expressing satisfaction with their purchases. However, some customers were not happy with issues such as receiving the wrong color item or incomplete orders. A few other people also felt that the durability of certain components, like wheels, was not up to par, and some experienced difficulties with product assembly or parts.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the robustness,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy delivery, with... See more

Quality

Consumers find quality to be positive, often describing products as robust, sturdy, and well-made. Many... See more

Service

Customers had positive experiences with service. Many reviewers praised the great and efficient service, with... See more

Order

Users describe positive interactions with the ordering process. Many reviewers highlight the ease and speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great purchase, lighter compared to the excel elise, would be better if the pram came with a basket as standard as any parent with a child with special needs will know the amount of stuff you need wit... See more

Company replied

Rated 5 out of 5 stars

I was told that upon my wheelchair arriving, someone would put it together for me and I would be shown how to use it, etc. This did not happen. Thankfully I was able to read the instructions and sort... See more

Company replied

Rated 5 out of 5 stars

Beyond brilliant. I first phoned to see if there were any pictures of the 4 wheeled stroller in the folded down position . I was sent via email pictures that explained it fully, brilliant I placed my... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Good clear description of items. Quick delivery and regular updates. Good quality product which is being used for our son who is 8 years old but struggles being out when it's busy or wa... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

MobiQuip is a fresh, forward thinking mobility company. We are a team of people that have many years of mobility industry expertise, unrivalled practical and hands on experience of mobility equipment. Our knowledge is extensive and we have strong working relationships with all of the key manufacturers that supply the mobility industry in the UK. Our aim is to help you navigate your way through the options available and make buying mobility equipment easier. At MobiQuip we discuss your circumstances, needs and requirements to establish exactly the perfect mobility solution for you. We want to keep things simple and make your buying experience a pleasurable one. We hope that you find the MobiQuip website easy to use and we look forward to speaking to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

175 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Arrived in 5 days.

Arrived in 5 days.
Exactly as discribed and delivered by a chap that knew what he was doing and very helpful.
Perfect from start to finish.
Good company !

January 14, 2026
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Reply from Mobiquip

Fantastic to hear, thank you very much for the kind feedback and for taking the time to leave a 5* review!

Rated 5 out of 5 stars

Brilliant

Brilliant.
Great wheelchair.
Fast delivery. Kept up to date with delivery times. Very happy. Thanks.

January 13, 2026
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Reply from Mobiquip

Great news, many thanks for the 5* review!

Rated 5 out of 5 stars

Good prices

Good prices, helpful support by phone, prompt delivery

January 14, 2026
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Reply from Mobiquip

Thank you for taking the time to leave a review, much appreciated!

Rated 5 out of 5 stars

Five Star

The product is robust and as described. Adam provided excellent customer service when there was a mix up with the delivery carrier. Would recommend this company and will use them again.

January 8, 2026
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Reply from Mobiquip

Sorry to hear that you had a third party courier issue, but i am glad to hear that this was sorted. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Easy to order

Easy to order. Good clear description of items. Quick delivery and regular updates. Good quality product which is being used for our son who is 8 years old but struggles being out when it's busy or walking long distances.

December 23, 2025
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Reply from Mobiquip

Thank you for taking the time to leave the 5* review! Very happy to hear you are happy with your purchase and the delivery

Rated 1 out of 5 stars

Wrong item delivered

Wrong item delivered
Couldn’t resolve
Told me to use Amazon who also delivered wrong item
Think their things must be labelled wrong
Having to wait a week for pick up

December 17, 2025
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Reply from Mobiquip

I'm really sorry to hear that a third party incorrectly picked this twice, we have enquired into how this happened to prevent it again. Unfortunately, due to the holiday period this is the soonest date for collection.

Rated 5 out of 5 stars

Arrived in the in 5days just as said it would

Arrived today 17/12/25 a friend put it together for me looks good extended to a good height for me it’s wide and folds up I have no room in the boot of my car as there is a mobility scooter that takes that space hoping I can fit in the back of my car thank you for your service MobiQuip

December 12, 2025
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Reply from Mobiquip

Thank you for your custom and thank you for taking the time to leave a 5* review!

Rated 5 out of 5 stars

The advice and help given was really…

The advice and help given was really good, helpful and clear. I would highly recommend.

December 1, 2025
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Reply from Mobiquip

Fantastic news, thank you for your valued custom and for taking the time to leave a 5* review!

Rated 5 out of 5 stars

Good easy to use buggy

Easy to use website. The buggy i brought is fantastic, easy to put up and down and it comes with the footplate.

December 2, 2025
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Reply from Mobiquip

Many thanks for taking the time to leave a 5* review!

Rated 5 out of 5 stars

Sturdy

Sturdy, easy to set up pram. Works wonders for my lad. Very confortable

November 29, 2025
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Reply from Mobiquip

Great to hear! Thank you for taking the time to leave a 5* review

Rated 5 out of 5 stars

Great Service & Product!

Great service, pushchair was delivered very quickly.
Only thing I would say is Mobiquip could do with upgrading the basket you can buy for the XL. It rubs against the wheels when you push the stroller which is a shame. Otherwise an amazing product that is the only pushchair our son has been fully happy in since he was a baby, so thank you!

November 18, 2025
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Reply from Mobiquip

Many thanks for taking the time to leave a 5* review. The rain cover may be attached incorrectly as this should not be the case, if you would like to email us at sales@mobiquip.co.uk we can take a look at this for you

Rated 5 out of 5 stars

Great company.

I was told that upon my wheelchair arriving, someone would put it together for me and I would be shown how to use it, etc. This did not happen. Thankfully I was able to read the instructions and sort it myself due to being an ambulatory wheelchair user. But this may screw over someone who is paralyzed or less able to walk and lift things than I am. They should stop promising to do this service or actually start doing it. Otherwise, great company, great service, great product.

November 18, 2025
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Reply from Mobiquip

Thank you for pointing this out, this delivery is intended for our powered goods only, I have noted this and passed it over to become clear, very much appreciated.

Rated 5 out of 5 stars

All Terrain

I have never heard of this company,called the company for information regarding the chair,didn’t have the information but sent a link to get an answer! Ordered my chair on a Saturday morning,2-3 day delivery.Received a text on the Monday evening delivery would be tomorrow.Able to track order through the app,great service and quick delivery,would definitely recommend the chair and definitely the company! 10 out of 10!

November 8, 2025
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Reply from Mobiquip

Thank you kindly for the wonderful feedback and many thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent experience …

Excellent experience quick and easy ordering and delivery absolutely over the moon waited so long to be able to get the mq pram it’s literally life changing amazing quality nice and strong absolutely perfect

November 6, 2025
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Reply from Mobiquip

This is lovely to hear from you, thank you for leaving a 5* review for the MQ XL Stroller

Rated 5 out of 5 stars

Amazing

Easy to use, the product is amazing and arrived next day bonus as the little one is struggling with the cold and cant walk in it and his old pushchair just wasn't cutting it and with how big hes getting it was uncomfortable for him but this one my days I love it easy to use light weight its amazing

November 6, 2025
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Reply from Mobiquip

Great to hear!! Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

I ordered an XL pushchair and it came…

I ordered an XL pushchair and it came within 2 days! We are in highlands so this is unusual. The pushchair is amazing for the price too. Very happy!!

November 11, 2025
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Reply from Mobiquip

Great to hear and many thanks for taking the time to leave a review!

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