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Misleading “PRO” subscription – very limited access
Paid for a yearly PRO subscription (£22+) for TRUE HERITAGE APP expecting access to ancestry/heritage analysis. In reality, the subscription only unlocks a single “Nationality Distribution” preview screen. All meaningful features (Heritage Analysis, Phenotype Traits, etc.) remain locked behind additional payments/credits.
This is not made clear at purchase. The app heavily implies full access during onboarding, but delivers almost nothing unless you pay again.
Contacted support — response confirmed this paywall structure. Requested a refund via Google Play and it was approved, which speaks for itself.
Misleading subscription model. Not recommended.
February 9, 2026
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