Modelsport Reviews 

46,152
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,291 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service, competitive pricing, and wide selection of quality products available for purchase. Reviewers often point out that online orders are dispatched quickly, securely packaged, and arrive safely on time. People repeatedly emphasize that the customer support team is extremely helpful, knowledgeable, and always ready to provide advice. However, some people mentioned instances where they experienced slight delays or had to wait for specific parts on backorder. Consumers also pointed out that while customer service is great, certain items require patience due to stock availability.

What people talk about most

Delivery service

Customers consistently report positive experiences with the delivery service, highlighting exceptionally fast... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support.... See more

Product

People report high satisfaction with the product quality and variety available. Consumers frequently mention... See more

Order

Consumers find order to be positive, highlighting extremely fast delivery times and efficient processing.... See more

Price

Clients share positive opinions on price, highlighting consistently competitive and reasonable costs for high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy from modelsport alot , they have what I want at good prices and the delivery is very quick , also if there is a problem with an item they bend over backwards to fix the problem unlike some pla... See more

Rated 5 out of 5 stars

Modelsport are an amazing company, they have been there to support my son with his whole upgrade to his rc car , They are really helpful and understanding and will help with all your needs no matt... See more

Rated 5 out of 5 stars

The last time I purchased a r.c was well over 20+years ago. Shopping with modelsport for me has been a great introduction back into r.c if you want your new purchase on your doorstep within two days t... See more

Rated 5 out of 5 stars

Excellent customer service. I had a problem with my R/C, sent an e-mail late evening which was answered positively the next day; problem sorted. Prices are competitive and articles ordered on-line are... See more


Company details

  1. Hobby Store
  2. Aeromodel Shop
  3. Collectibles Store
  4. Model Shop

Written by the company

Modelsport are the UKs largest online stockists of R/C Model Cars by all the major manufacturers including Tamiya, HPI, Traxxas, Axial, FTX, Arrma and many many more.

Modelsport - Employee Owned, Customer Driven!!

Written by the company

Established over 50 years!!
Modelsport are the largest online retailer of RC Model cars in the UK. Our Mission - FIRST FOR MAIL ORDER - SECOND TO NONE FOR SERVICE!
Online Sales
We offer a complete and comprehensive Mail Order Service across the UK. Our shipping prices are transparent and available direct from the basket page so you can checkout quickly and with confidence! Shipping is free to mainland UK destinations on orders over £99!!
Quality Goods, Quality Service!
All our products are selected for their quality and value. We don't sell cheap imitations or anything that doesn't come via a valid UK distributor or manufacturer. If we spot a problem with a product, we'll sort it straight away! We have built our reputation by supplying quality products coupled with providing the highest levels of customer service possible.
Expert Advice
Our staff have decades of RC model car experience and expertise at all levels. Contact us for all your RC model car needs via our website.

Contact info

4.9

Excellent

TrustScore 5 out of 5

46K reviews

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4.9

All reviews

(46,152)

3,071 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend

I baught my son a FTX Brushless monster truck because all the other ones he had were just useless, barely got up a hill, decided to buy him this one in particular after family relatives had some from here and honestly was the best thing I ever did, the monster truck is fast, I like that you can control the speed, I’ve had to make another order of batteries and clips but happy to do that so he can continue on his fun, delivery was quick and simple and communication was excellent. Very happy!

July 30, 2026
Rated 5 out of 5 stars

Modelsport 👍 5*****

Modelsport is one of, if not the best rc suppliers I have used, i was gifted back a xo1 from a passed friends family 😔 . It was untouched for 7 years and modelsprort helped me get the parts I needed to get it back up and running and for that I will forever be deeply grateful....great service, great products, great delivery times... just great
Many of suppliers could learn a thing or to . *****. I appreciate you and your dedication to the rc hobby , r.i.p Liam 💚

July 29, 2026
Rated 5 out of 5 stars

Best service anyone could get

The person servie me helped me more than I could imagine upgrades and getting the right parts for a buggy that has been broke since ive owned it very helpful and friendly and patient with me as I kept asking for more stuff everytime as it was like being a kid in a candy shop

July 29, 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I had a problem with my R/C, sent an e-mail late evening which was answered positively the next day; problem sorted. Prices are competitive and articles ordered on-line are swiftly dispatched. All in all a really good company to do business with. Thank you

July 20, 2026
Rated 5 out of 5 stars

High quality parts at great prices.

High quality parts at great prices, super fast delivery to get my trucks upgraded and on the road! There was a manufacturer mispackaged part but the excellent customer service at Modelsport rectified this within 24 hours!

July 17, 2026
Rated 5 out of 5 stars

Outstanding Customer Service – Highly Recommended ⭐

I can't recommend Modelsport highly enough.
I recently had an issue where DPD lost a parcel after it had been redirected to a local Post Office. Although the problem was clearly with the courier rather than Modelsport, their customer service was absolutely outstanding throughout.

They replied quickly, kept me informed, and arranged a replacement without any hassle. The replacement was dispatched promptly and arrived safely, extremely well packaged.
Since then I've placed another order with Modelsport, and it arrived the very next day. The speed of dispatch and delivery was incredible.

It's refreshing to deal with a company that genuinely values its customers and stands behind the service they provide. I'll definitely continue ordering from Modelsport and wouldn't hesitate to recommend them to anyone looking for RC cars, parts or accessories.

Thank you to Nick and the team for the excellent customer service.

July 29, 2026
Rated 5 out of 5 stars

The dogs bollocks in a good way

I can honestly say that this shop is amazing every box was ticked delivery time was amazing ordered on a Friday and received it on a Sunday and was out on the rock that day will be shopping only with this store from now on have already started filling my basket for next payday thank U so much to unand Ur team amazing

July 25, 2026
Rated 5 out of 5 stars

As always a professional friendly…

As always a professional friendly service and support when needed no problem is to small and the advice just keeps on coming, which is 100 % spot on, I would not go anywhere else for my rc Parts and advice, thanks guys keep up the fantastic work.

July 21, 2026

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