Modernmenopause Reviews 2

Review for Modern Menopause
“My experience with Modern Menopause was very disappointing. Before the appointment, I was asked to complete a lengthy and very personal questionnaire, which I took the time to fill out thoroughly. However, the clinician arrived almost 15 minutes late to the scheduled call.
During the appointment, much of the time was spent going back over the same questionnaire answers, including sensitive personal information, which felt repetitive and not a good use of the session.
What was most frustrating was that the focus of the consultation did not align with why I booked the appointment. I was seeking support for perimenopause and was specifically interested in discussing hormone replacement therapy. Instead, the clinician suggested alternative diagnoses such as endometriosis and depression, and recommended SSRI medication—even after I clearly explained that I had previously tried SSRIs and had a negative experience and was not open to that option.
I also raised concerns about my current family doctor not supporting perimenopause care. Despite this, I was advised to work with the same doctor and seek a referral through them, which I had already explained was not a realistic option for me.
For a service that cost over $300, I left the appointment feeling unheard and without any meaningful support or next steps related to my original concern.
Overall, this was a frustrating experience and not a good value for the cost.”

I strongly caution anyone considering working here to do very thorough research before accepting a role.

In my experience, leadership was intensely growth-focused, with little emphasis on staff support, collaboration, or building meaningful patient relationships. Feedback did not appear to be welcomed, and concerns raised by staff were often dismissed rather than addressed. I did not feel that hard work or going above and beyond was recognized or valued at all. You are just a person doing a job.

There seemed to be limited healthcare system knowledge within operational leadership, which affected processes and patient communication. Follow-ups could be significantly delayed, and patients often expressed frustration about unanswered emails and lack of timely responses which could be a few weeks.

Turnover appeared high, and morale was frequently impacted by management decisions and communication style. The overall culture felt transactional rather than compassionate. Weak leadership.

This environment was not aligned with my professional values, particularly around patient-centered care and team respect. For those who prioritize strong leadership, transparency, and a supportive workplace culture, this may not be the right fit.