Modesmethod Reviews 

Ordered a German football team shirt and received a USA team shirt instead .
I contacted customer service who were to their credit very apologetic.
However , they were unable to refund the purchase price or replace with the item ordered. A derisory £3 initially offered. On rejection of this Was offered £5.
My overall experience with this company is totally dissatisfaction and would not use again.
Be warned !

Really good service

Fast delivery package intact goods look and feel good

GOOD QUALITY PRODUCT. GREAT SERVICE AND TRACKING OF ORDER START TO FINISH.
I WOULD RECOMMEND THIS COMPANY.

I never received my product. They said it was delivered to “my safe place” which I never nominated so have no idea. I don’t know the carrier so can’t track!! Never again!!

Shocking quality product, ordered to wear at the Arsenal parade, was careful to check delivery, didn’t arrive on time, totally unacceptable customer service. Despite the fact they have not delivered on their claims, no acceptance of responsibility, shouldn’t be allowed to trade, avoid at all costs.

Haven’t tried it on yet but I thought there ruffles on the end of the sleeves ..

Unbelievable service. Kept in full contact with my order. Updated regarding where my items where at and at what stage.
Then the items arrived and were brilliant quality. Super impressed

The goods took too long to arrive and the red top with 26 on the back has nothing to show is an Arsenal top, I am embarrassed to put it on

Easy to order
Price was good
Shirts are good - wearable and look nice on
Took a while to come but not an issue communication was good when i queried delivery date
Would happily use again

Easy to order and excellent communication as to the stages on track. Delivered before expected so amazing.

Poor quality of product, excessive delivery time

Easy to order . would have liked to have been informed about it as the hat took a long time to arrive. nice hat .

Good shirt, took longer than expected

The delivery time was far too long. I wanted this garment for the Arsenal Parade but it came yesterday 09 June 2026. It is quite nice quality but not really up to the standard I thought it would be for the cost. However, it will be worn.

The shirt was actually cotton and not that cheap nylon they are using now

The cap was ordered for a specific event. It didn’t arrive in time for the event.
Price was acceptable.
Quality not great.
Communication not great.
Don’t think I would order again .

I ordered an Arsenal 'Its Done' baseball cap, which took a while to arrive and was poorly packaged. On arrival the cap was so badly creased that I am unable to straighten it in order to wear. The description technically fits the product but the care and actual quality in my opinion is extremely poor.

If you are looking for quality, I would shop elsewhere to avoid being disappointed.

Delivery takes way too long

Prompt delivery, good quality product & perfect fit