Banner for Moduleo

Moduleo Reviews 156

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Have had Moduleo Select down for 9 years, with hardly any issues bar the last two summers. An area of flooring is in a high sun-trapped corner of the room, double-glazed windows to floor. Last summer... See more

Rated 4 out of 5 stars

Layred flooring now fitted throughout the ground floor, looks excellent and is very nice to walk on. Was concerned as have had laminate flooring before which was cold, hard and noisy. The layred is... See more

Company replied

Rated 5 out of 5 stars

I am delighted with my new floor. I have had a new bathroom, and my architect nephew suggested LVT (luxury vinyl tiles) for the flooring as he has used them in the past and found them excellent. I cho... See more

Company replied

Rated 1 out of 5 stars

Update on my moduleo. After 4 years we've had to have it taken up and skipped. Split in several places, scratched, discoloured. Dreadful product. money wasted, originally reached out to moduleo and th... See more

Company replied

Company details

  1. Flooring Contractor
  2. Flooring Store
  3. Home Improvement Store

About Moduleo

Written by the company

Moduleo
Vinyl flooring - Designed & Made in Belgium

Find your perfect Moduleo floor Find your nearest Moduleo dealer

Cleverly designed
We strive for stylish, clever and high-quality flooring, designed and manufactured with care.

Going beyond the obvious
Dare to play & combine to create an interior that feels like you. We offer a broad collection and don’t limit ourselves to traditional colors & patterns. From warm classics like oak and walnut to serene, natural stones and playful terrazzo.

Offering experiences
We are more than meets the eye. Acoustics, reflection, gloss, texture, softness and warmth are all optimized for your well-being.


Contact info

3.2

Average

TrustScore 3 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Difficult to lay

Receiving the sample was fine.
However we then went on to install the flooring and the floor fitter said he would never work with this product again. He didn't think it was cut well and had to use the joint filler to fill in all the gaps. He also had trouble getting the tiles to glue down. We have used the same fitter before for Karndean tiles and there was no such trouble.

February 3, 2025
Moduleo logo

Reply from Moduleo

We appreciate you taking the time to share your experience. We understand your disappointment with the flooring installation process and the challenges your fitter encountered. We value your feedback and will use it to improve our products and services.
Harry from Quick-step.

Rated 5 out of 5 stars

Yes I was able to choose my flooring…

Yes I was able to choose my flooring from your sample’s. and chose a wide planked oak. It was expertly laid all throughout my ground floor, and I am delighted with the results, it looks great and is so easy to clean..

April 19, 2025
Moduleo logo

Reply from Moduleo

Thanks so much Dorothy! We really appreciate your review.

Rated 5 out of 5 stars

I am delighted with my new floor

I am delighted with my new floor. I have had a new bathroom, and my architect nephew suggested LVT (luxury vinyl tiles) for the flooring as he has used them in the past and found them excellent. I chose a wood-effect plank design, ideal for a country cottage, and they look fantastic. The builder and the bathroom designer are also impressed with the result.

April 19, 2025
Moduleo logo

Reply from Moduleo

Thanks so much! We really appreciate your review.

Rated 5 out of 5 stars

A very good experience in ordering a…

A very good experience in ordering a sample of your flooring. Quick delivery which enabled us to make our choice in ordering this flooring for our new build house.

October 25, 2024
Moduleo logo

Reply from Moduleo

Thank you so much! We really appreciate your review.

Rated 5 out of 5 stars

A quality product

We ordered samples from Moduleo and they came very promptly. The quality of the flooring was excellent and we made a decision to go with this as the flooring throughout our downstairs hallway and kitchen area. Very pleased with the results and the range of colours and styles available.

January 11, 2025
Moduleo logo

Reply from Moduleo

Thank you for this review! Have a nice day. Thomas from Quick-Step

Rated 5 out of 5 stars

So Happy with our Moduleo floor and dealer Laminaat en Parket!

We requested samples from multiple suppliers, but the Moduleo Country Oak truly stands out as unique and incredibly realistic. The tone leans more towards beige rather than the gray you often see from other manufacturers. Additionally, it’s an exceptionally strong and durable material. While it might be slightly more expensive, it’s absolutely worth the investment. Pair this with the outstanding service and advice from Laminaat en Parket and you get a level of quality that’s second to none. We’ve already received numerous compliments on the flooring and how beautifully it was installed by Laminaat en Parket from their store in The Hague. In fact, we’ve already recommended it to several friends who are now considering a similar floor.

November 1, 2024
Moduleo logo

Reply from Moduleo

Thank you for this review Simonis! Have a nice day. Thomas from Quick-Step

Rated 5 out of 5 stars

Very pleased with the quality of the…

Very pleased with the quality of the product and how it is looking. We picked a statement terrazzo style tile and it is really eye capturing in our WC.

December 20, 2024
Moduleo logo

Reply from Moduleo

Thank you for this review Dean! Have a nice day. Thomas from Quick-Step

Rated 5 out of 5 stars

Moduleo flooring sample review

Received samples requested really quickly in a well packed box. The samples helped me decide on the right colour for the space and gave me a good understanding of quality. I went ahead and got the galtymore oak flooring laid in October 24 and absolutely love the new floor! Thank you..

January 10, 2025
Moduleo logo

Reply from Moduleo

Thank you for this review! Have a nice day. Thomas from Quick-Step

Rated 5 out of 5 stars

Super panele

January 10, 2025
Moduleo logo

Reply from Moduleo

Merci pour cette évaluation ! Passez une bonne journée. Thomas de Quick-Step

Rated 4 out of 5 stars

Very happy with the flooring

Very happy with the flooring - seems resistant to marking and better than the competitor product we had previously

September 30, 2024
Moduleo logo

Reply from Moduleo

Hi Douglas, thank you so much for your review, we're happy to hear from you! Have a nice day. Thomas from Quick-Step.

Rated 1 out of 5 stars
Moduleo logo

Reply from Moduleo

We understand your frustration about not receiving your samples. We sincerely apologize for this experience, and we want to assure you that we take this matter very seriously. We value your business and are truly sorry that we fell short of your expectations in this instance. Our goal is to provide a positive experience for every customer, and we are disappointed to hear that we did not meet that goal in your case. please email us directly so we can look into tracking these and check they were not lost by our hauler.
Harry from Moduleo


Rated 5 out of 5 stars

Moduleo samples and service

Moduleo sent us samples which was a great help. Subsequently flooring from the LayRed range and very pleased with the feel and the quality of the flooring

January 5, 2025
Moduleo logo

Reply from Moduleo

Thank you for this review! Have a nice day. Eurydice from Moduleo

Rated 5 out of 5 stars

Expertly installed

Expertly installed

October 3, 2024
Moduleo logo

Reply from Moduleo

Thank you for this review! Have a nice day. Eurydice from Moduleo

Rated 4 out of 5 stars

Roots tile

I love the tile i chose (Roots) however a bit disappointed in that the installers felt it necessary to use grout in between some tiles because of untrue edges. It seems the grouting catches dirt so is a bit annoying

November 14, 2024
Moduleo logo

Reply from Moduleo

Thank you for this review Elaine! Have a nice day. Eurydice from Moduleo

Rated 1 out of 5 stars

Modules - poor service and poor quality control.

I ordered 60m2 of lvt flooring and the fitters found five sections that were not square. I emailed the company and they totally ignored the email.
I subsequently saw they have very poor customer relations - non existent I'd say.
Not a good experience at all. Thankfully we had enough flooring to complete the job, but no thanks to Moduleo. So much for paying extra for a "superior" product.

November 15, 2024
Moduleo logo

Reply from Moduleo

We understand your frustration with the flooring and the lack of response to your email. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and we will take this into account, we are always looking at ways to improve our service. Harry from Moduleo

Rated 5 out of 5 stars

Superb oroduct…

Fabulous quality product and Penn Hill Flooring did a superb job in installing it. Thanks very much. Has totally transformed look of kitchen.

November 20, 2024
Moduleo logo

Reply from Moduleo

Thank you for this review Watts! Have a nice day. Eurydice from Moduleo

Rated 3 out of 5 stars

Looks good but...

The floor we choose looks good but...
We had a problem area near a door where it wasn't completely flat. Had to call the fitter back who had to apply adhesive to make it flat. I'll be honest and say I probably wouldn't recommend this type of floor but the old adage 'you only get what you are prepared to pay' rings true.

September 10, 2024
Moduleo logo

Reply from Moduleo

We appreciate you taking the time to share your experience. We understand your frustration with the uneven flooring near the door and the need to call the fitter back. We strive to ensure our customers have a positive experience, and we're sorry to hear that this wasn't the case for you. We'll take your feedback into consideration as we continue to improve our services. thank you for choosing Moduleo for your home. Harry from Moduleo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look