Mogumogu Reviews 5

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Normally love ordering from Mogu Mogu

Normally love ordering from Mogu Mogu, but this past order for some reason the app filled out the wrong delivery address, I immediately got into contact with them like less than 5 minutes after the initial order mishap via the email address provided and they ensured me that the delivery address had been changed to the correct one, but it hadn’t, Evri delivered it to the one they hadn’t changed it from, and as such the person at that address denied all knowledge of any delivery even though I had proof, I tried several times to chase this up with Mogu Mogu both before and after delivery and they have ignored all communication, extremely disappointing customer service

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

SPOILT PRODUCT- HEALTH CONCERN

I Ordered 4 types of drinks from Mogu Mogu from their website.

1) pack of Peach Iced tea
2) pack of summer berries tea
3) Mango tea
4) Lychees tea

All the products contain coconut jelly, which is OK BUT all the coconut jelly cubes taste and smell of coconut gone off. (tasting like stale dried coconut/oil)
Peach iced tea is so stale, the colour of the drink is brown and not the fresh/healthy looking either.

I had diarrhea and stomach ache after consuming 1 bottle of peach iced and summer berries (on different days). At first I didnt realise, but then I was informed by the pharmacist that I consumed some food item which was not fresh.
I am vegetarian and do not eat meat or fish.

I contacted the company via submitting online form to inform of the product quality and health concern.

NO RESPONSE FROM CUSTOMER SERVICE

DO NOT BUY MOGU MOGU PRODUCTS.

February 9, 2026
Unprompted review
Show reviews in all languages. (5 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look