Exceptionally poor handling of our items
Two antique pieces severely damaged - legs ripped off - treasured alabaster sculpture of sentimental value disappeared, air con unit disappeared, "fragile" boxes crushed, wardrobe box crushed to half height. Saw one man dropping a box from a height. Was promised that truck would remain in secure facility overnight but crew said they stayed in hotel; have asked company three times to confirm where it was, without reply. Have asked for details of head of company three times - ignored. Have warned two families about to move to avoid this company. Wish I had never heard of them.
October 11, 2020
Unprompted review