Moneyspire Reviews 

142
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the helpfulness and responsiveness of the support team. Many people appreciate the prompt replies and efficient resolution of their queries, often within 24 hours or even minutes. Reviewers find the software intuitive and easy to use, with many noting its comprehensive features and user-friendly interface. However, some customers also noted issues with product functionality, including bugs, slow performance, and difficulties with data import or cloud synchronization. A few other people also felt that the app was not always easy to use, particularly for investment tracking, and reported unaddressed issues or slow responses from support.

What people talk about most

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the quick... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the program quite fine and... See more

Product

Users describe ambiguous interactions with the product, with some expressing satisfaction, noting it has all... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Application

Customers had ambiguous experiences with the app, with some expressing great satisfaction, while others... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i am quite satisfied with the product. though, i would like it had possibilities to disable some features i personnally don't need at all and somehow they bother me ; like : compensation

Rated 5 out of 5 stars

Moneyspire Support is absolutely great. Any problem I had was solved promptly. Several financial programs can't be used outside the US or Canada. I'm italian living in Brazil. Moneyspire was my savior... See more

Rated 5 out of 5 stars

I love the fact of 'no annual subscriptions'. I used quicken for over 30 years and completely disliked it when they started their subscription program. I did a search a few months ago for alternatives... See more

Rated 5 out of 5 stars

Even as a trial user, support desk were very helpful and responsive is assisting with importing from an all account Quicken QIF file. Had a bit of tidying up of data but overall successful in importin... See more


Company details

  1. Software Company

Written by the company

Inspiring your financial success™ – Join all the people, small businesses and organizations around the world who already use Moneyspire® personal finance software to manage their money. With our powerful software, we help you take control of your money so you can achieve your full potential.


Contact info

3.9

Great

TrustScore 4 out of 5

142 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(142)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended.

I've been using Moneyspire for a few months now and I'm very pleased and satisfied as to how it works. Synching works well and on the couple of occasions where I've had issues and questions the support has been excellent. Highly recommended.

July 17, 2025
Unprompted review
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Rated 1 out of 5 stars

These people will not let me…

These people will not let me unsubscribe, every time I unsubscribe and shortly after they created a new marketing list they added me on.

June 20, 2025
Unprompted review
Moneyspire logo

Reply from Moneyspire

You have been unsubscribed, so you are all set. Please let us know if you have any questions.

Rated 5 out of 5 stars

Great support service

Great support service. The support officer was very prompt in his replies and quickly identified the mistake I was making which was causing the problem. He was able to do this from the limited information that I sent him. He obviously had a very comprehensive technical knowledge of the software. I'm very happy with the outcome.

June 5, 2025
Unprompted review
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Rated 2 out of 5 stars

Things look good on paper

Things look good on paper. Only. Refreshing bank feeds was 'challenging'. I understand that technology isn't perfect for that, and living in Canada seemed no exception. Customer support person initially helpful, but then was abandoned.

Back to Pocket Smith.

June 5, 2024
Unprompted review
Moneyspire logo

Reply from Moneyspire

We are sorry to hear this. If you would like, please contact our support team again and we will be happy to help.

Rated 5 out of 5 stars

It's free

It's free! It works! So far, I've not have any problems. I use it to track my banks and my credit cards not for any thing else.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

I've used Quicken personal financial…

I've used Quicken personal financial software for Windows, going on 40 years. I mainly use it to keep an eye on banking and investments, in one view and also to allocate upcoming monthly expenses to gauge cash flow.

The last several years, Quicken had added so many useless bells and whistles that it's become cumbersome and unstable. If you prefer reliability over frills, take a serious look at Moneyspire.com. I've been running Moneyspire in parallel with Quicken for over a year, and I'm about to pull the plug on Quicken -- after 40 years! Plus, Moneyspire offers an outright purchase (you own it), rather than an annual subscription like Quicken (you only own it if you keep paying).

April 20, 2025
Unprompted review
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Rated 5 out of 5 stars

I just love it and rely on it SO MUCH

I use Moneyspire for ALL my financial tracking at both home and for our small business. The absolute best part is the forecasting ability. When I had a problem accessing my account, I really panicked. I reached out to the support team and within minutes, they responded and fixed my software error. Crisis averted!!!
This was my replacement for Microsoft Money, and I'm WAY happier with it's functionality.
LOVE IT!!!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Support is first class

Support is first class, and Moneyspire is good software. I switched from Pocketsmith and I'm glad I did. Moneyspire makes tracking spending and planning budgets very simple.

March 4, 2025
Unprompted review
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Rated 4 out of 5 stars

Great customer service

Even though the program didn't turn out to be what I had hoped for, they took care of refunding my purchase price without any problem.

February 25, 2025
Unprompted review
Rated 3 out of 5 stars

Moneyspire Connect

It's an excellent program, however the Moneyspire Connect for downloading transactions is flaky and inconsistent at best. When downloading transactions from an account that has worked in the past, they either won't download, or I have to do it several times to get all of the transactions to download. Sometimes I have to delete the connection and start a new one. Downloading transactions is the most important feature for me and I would give 5 stars if not for this problem.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Preferred Over Quicken

Around when Quicken went to a subscription service, I switched to Moneyspire (around 2018?). I have been satisfied ever since. I download transactions from 8 bank accounts and 12 credit card accounts daily.

Only wish I could download with mobile devices and not just my desktop.

Other than that, this is a great product.

February 21, 2025
Unprompted review
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Rated 3 out of 5 stars

When I paid for a newer version a…

When I paid for a newer version a couple of years ago. It took months to hear anything so, I had to send email regarding pre-paid version before the link was sent I do not recommend buying the product before it is released.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Quicken user since 1990

I had been a Quicken user since the first Windows version (1990 I believe) When I got unhappy with the new owners billing changes, I searched for a replacement. Moneyspire sounded good, and I could try it without risk. When the conversion happened error free, I ran both Quicken and Moneyspire for a month. No problems, stopped updating Quicken. That was 5 years ago. Last upgrade was July 2024.

July 5, 2024
Unprompted review

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