My package arrived on the days suggested and was packed securely. One of the garments fitted me well (apart from the length, which I can shorten) so I will keep this and return the other one. The gar... See more
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Review summary
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Reviews shaping this summary
The jump suit is perfect, but because of Monsoon ordering online web that wasn’t good, having made several attempts and then had message please retry Which I . did, and the final try it was confir... See more
Lovely blouse in gorgeous colours, East, nicer price in sale. Great quality & a little more unusual than others on the high street. Easy to order on website. Sizing true to size. Well communicated de... See more
excellent service, good delivery, arrived in perfect condition Only thing I found was when returning my parcel at the post office, the online instructions were not as clear as could be .."printer... See more
Company details
- Women's Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Clothing Store
- Fashion Accessories Store
- Shoe Store
Written by the company
We are a lifestyle brand that enriches everyday life with natural beauty, positivity and endless discovery. We are passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished. We have an eye for true beauty, whether that’s our intricate design details, colourful prints, fabrics or embellishments. We design in-house, source globally and ethically, and are dedicated to delivering keepsake quality. We love to make our customers’ day just that little bit more special and out of the ordinary. We believe in the positive, empowering, life-changing power of trade rather than aid. And we want to do right by the people who make our beautiful things. As a founder member of the Ethical Trading Initiative (ETI), we’ve been at the forefront of driving sustainable improvements in working conditions and livelihoods wherever we do business. But that’s not all. Each year, the Monsoon Accessorize Trust (founded in 1994) supports life-changing projects in income-generation, healthcare and education for over 10,000 women and children throughout Asia.
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4.1
Great
30K reviews
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Quick delivery, simple returns process.
The dress arrived quickly and was lovely quality. Unfortunately it was too big but the process to return it was simple and quick. Just waiting on the return of my money which i hope will be just as smooth.
August 19, 2026
Monsoon never lets me down
Ordered a lovely kimono-esque jacket - received quickly. No problems and fits perfectly to size, for me.
August 19, 2026
It is terrible
It is terrible; the stitching was done incorrectly. This proves the quality is poor—a complete waste of money.
August 17, 2026
The jump suit is perfect
The jump suit is perfect, but because of Monsoon ordering online web that wasn’t good, having made several attempts and then had message please retry
Which I .
did, and the final try it was confirmed.
Then chkng my bank I see I have been charged for TWO items so on that that amount of £85 had to pay GST tax.
And now I have to return one. But the jumpsuit is gorgeous.
August 16, 2026
Prompt delivery and well packaged plus gorgeous dresses
Prompt delivery and well packaged plus gorgeous dresses 😊
August 18, 2026
Although a pretty dress
Although a pretty dress, the 'V' neck is rather low if you are small busted, and not flattering The zip was a nightmare, luckily I had someone in the house as I could not undo it myself. I realise there are lots of seams around the waist detailing, but perhaps it should have been made in a lighter lace fabric to combat this? Unfortunately I had to return.
August 14, 2026
Really stunning swimming costume for my…
Really stunning swimming costume for my daughter, great price, hopefully she’ll get loads of wear as will look great as a top with shorts too, quick delivery
August 18, 2026
Beautiful flower girl dresses
Easy to order. Promptly delivered. Beautiful dresses. Very good quality in both dresses I ordered for my granddaughters.
August 18, 2026
Got the wrong size but when I tried to…
Got the wrong size but when I tried to contact customer service iv had no response to try and help me fix it.
August 18, 2026
I've never ordered from monsoon online…
I've never ordered from monsoon online before, but ordered 2 wedding dresses to try. It was easy and the dresses arrived quickly and beautifully packaged. I am returning the unwanted one, but this process also has been easy and stress free.
August 16, 2026
This was my first order from this…
This was my first order from this brand. As for the quality, I expected a better finish—the stitching is poor. I bought it on sale, but I wouldn't have paid the full price for it. Delivery was flawless.
August 18, 2026
Easy
Both dresses that I ordered were unsuitable, I am rather difficult! And had to be returned. But the ordering, rapid delivery and easy return means I shall try again.
August 18, 2026
The top is the perfect colour and size…
The top is the perfect colour and size for me. It arrived promptly. Really pleased with it.
August 18, 2026
Beautiful denim dresses
Beautiful denim dresses. These arrived in a couple of days. They fit very well and are good quality.
August 18, 2026
Item never received
I received an email several days later to say the item I ordered was now out of stock.
August 12, 2026
Speedy delivery
Speedy delivery. Dress was exactly as described. Unfortunately didn’t fit but return was easy
August 15, 2026
Lovely staff
Lovely staff. Always helpful
Very sad that the store in Bournemouth has now closed down
August 15, 2026
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