Moon Bingo Reviews 

273
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

If you enjoy playing Bingo online than look no further than MoonBingo.com best ever online gaming site. They offer great incentives to join and they excel in rewarding their members. I have received m... See more

Rated 5 out of 5 stars

I love moon bingo and is one off a few sites i really enjoy playing. There is always some kind of promotion going on to suit your needs, free coins in the chat which btw the CMs are always polite and... See more

Rated 5 out of 5 stars

My experience with a young man called Curtis was very uplifting for me he was freandly kind and patient with me ..I live alone am a old lady he brought a little sunshine into my life with his freandl... See more

Rated 1 out of 5 stars

Totally useless. Games are tight barely get Bonuses ornfree spins during games. Also their.withdrawal is a joke. Says they approve in one working day. I made a withdrawal Wednesday before 4 pm and it... See more

Company replied

Company details

  1. Casino

Information provided by various external sources

Moon Bingo is one of the UK's favorite bingo site and was voted bingo site of the year 2011. We pride ourselves on amazing bingo promotions. Once you join us and fund your account, a fabulous Welcome Bonus will be waiting for you! That’s not all.. We have much up our sleeves.


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

273 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.0

All reviews

(273)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this site been with them for years

Love this site been with them for years
Although gifts for VIP are not as good as they used to be which is dissapointing as always felt appreciated before not so much now

February 6, 2019
Unprompted review
Moon Bingo logo

Reply from Moon Bingo

Hey Lesley,

Thanks very much for your feedback.

You can be assured that we will make our best to make your experience with us a better one.

Kind regards,

Matt
VIP Manager

Rated 1 out of 5 stars

take money can see balance but cant play

logged into my account on sunday and deposited money but when I went to play it kept asking for login details and every time I tried to play kept saying invalid ticket contacted c/s by email got email back clear cache and cookies so did that today but still cant play but isn't it funny can actually see my balance at top of screen but cant use site

December 17, 2018
Unprompted review
Moon Bingo logo

Reply from Moon Bingo

Hi Syvia,

Thanks for your feedback.

I'm very sorry to hear about the login issues you had on your account. If you can confirm your username or email me directly at Matt@thevipelite.com, I will be more than happy to assist you on this.

I will do everything in my powers to change your current experience to a good one. :)

Kind regards,

Matt
VIP Manager

Rated 1 out of 5 stars

Not what I was expecting from reading reviews

After reading the reviews on here I thought I'd try Moon Bingo. I really don't like it, and I've tried a few sites. The slots are boring, it opens up browsers everywhere, it's hard to navigate I couldn't even find my supposed 100 free spins. No live bingo games going on I had to wait at least an hour, I doubt I'll even use the bingo bonus. Money down the drain, not fun at all.

November 11, 2018
Unprompted review
Moon Bingo logo

Reply from Moon Bingo

Dear Karen,

Good afternoon.

My name is Guy and I'm managing the VIP department on MoonBingo.
I would like to personally contact you in regards of your recent review.

Please contact me at VIP@MoonBingo.com

I can assure you that I will do everything in my powers to change your bad experience to a good one :)

Kind Regards,

Guy Miller
VIP Manager
MoonBingo

Rated 2 out of 5 stars

AVERAGE SITE NOTHING SPECIAL.

AVERAGE SITE NOTHING SPECIAL.. DONT BE FOOLED BY THE POSITIVE REVIEWS.

November 6, 2018
Unprompted review
Moon Bingo logo

Reply from Moon Bingo

Dear Jay, good morning.

My name is Guy and I'm managing the VIP department on MoonBingo.

I would like to further discuss about your experience with us on our site.

Could you please send me your username to: VIP@MoonBingo.com
I can assure you that I will do everything I can to change your experience with us to a highly positive one.

Looking forward to hearing from you.

Kind Regards,

Guy Miller
VIP Manager
MoonBingo

Rated 5 out of 5 stars

Fab site won often love how easy it is…

Fab site won often love how easy it is to use , like the extra treats the VIP team give you there always happy to help with any questions also they have Facebook page with prizes to be won I've been lucky enough to win some used site 10 years now don't play any other

August 18, 2018
Unprompted review
Rated 5 out of 5 stars

I absolutely love moon bingo all the…

I absolutely love moon bingo all the chat room host are fantastic.
All members are lovely it’s like playing bingo with an extended family .
The bonuses and extras are great as well gives you more time to make friends in the bingo chat.
You gotta be in it to win it
Good luck
Everyone
Hope you get to be a VIP
Goodisonbabe

March 18, 2018
Unprompted review
Rated 1 out of 5 stars

Hell of a company

Hell of a company, tap in cassava casino complaints into google. See what comes up. I emailed moon asking have i been self excluded. A simple question or so i thought. 10 minutes later got an email. You have been excluded as from today at 16.45pm you wont be able to come on a 888 website till 2023. So a simple question regarding self excluding will get you self excluded. I wouldn't mind but ive not even played on there site. I opened the account about 2 years ago and forgot i had it. Had no cards added etc. Im not bothered but if i was someone who spent alot on this site and they can't get a simple email right what chance do you have when money is involved???. Alot of complaints about 888 and cassava enterprise so be carefull with this mob.

March 3, 2018
Unprompted review

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