Moorview Care Reviews 5

TrustScore 4 out of 5

4.0

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Company details

Written by the company

We're a leading Care and Support Provider in the Yorkshire and Humber regions, specialising in supporting autistic people, people with a learning disability and people who need support with their mental health. We support over 50 people in their own homes. We empower people to make their own choices and have control over their lives. Our Moorview Care Family is ever-expanding, and we have grown our portfolio of houses organically over the years - now with 17 locations across Whitby, Scarborough, Bridlington & Hull. Despite our unprecedented growth, we still maintain our family feel, and our family values are at the heart of everything we do. We pride ourselves on the high-quality, person-centred support that we deliver around the clock. We have an “Outstanding” rating from CQC for our services in Whitby & Scarborough and a “Good” rating for Bridlington & Hull. We are committed to continuous improvement and collect regular feedback to ensure we are on the right track. We consider that the people we support and our team are all part of "The Moorview Care Family", and we always check that the support we provide would be what we would want for our own mum, dad, brother or sister. We trust each other, and that trust has grown out of 25 years of dedicated support. Our support team are trained to empower people to live the kind of life they want to live. We do this through a compassionate, respectful and curious approach. We strive to make a meaningful difference in people's lives, and pride ourselves in leading the way to a more inclusive future. We believe everyone deserves the chance to live a 'Gloriously Ordinary Life'. Inspired by Social Care Futures, this means living in a place you call home, with people and things you love, in a community where you belong, doing the things that matter to you. It’s not about big achievements, but about the everyday moments that give life meaning, having choice, connection, and a say in how each day unfolds. When support focuses on what truly matters, people don’t just get by, they live well. Confidence grows, independence flourishes, and meaningful, ordinary or mundane moments are balanced with the moments that make your heart sing. That’s what living a Gloriously Ordinary Life means to us. At Moorview Care, we believe the people we support should be at the heart of everything we do and our award-winning co-production group, 'Moorview Matters', is proof of this. We recognise that we are stronger together and by listening to the views of the people we support, we will continue to learn, grow and develop ensuring that the services we provide are wanted and needed. We believe that great support starts with great relationships. Our dedicated team takes the time to get to know each person we support, ensuring that care plans are tailored to their preferences, interests, and goals. Whether it's building confidence in daily life, accessing the places and activities they love, or developing new skills, we work closely with people and their families to create a supportive and enriching environment. The majority of the care and support we provide is known as Supported Living, or community support, which both focus on supporting people to live in their own home, either on their own or with others. We work in partnership with various housing providers to provide highly personalised, safe, creative and tailored environments where the people we support can develop their social, communication and life skills to enable them to live a more independent life including education and employment opportunities. We base our support around each person's dreams and aspirations and always with a focus on improving the individuals quality of life. We asked our Moorview Care family to determine six core values that sit at the heart of everything we do. They are our motivators and make us the people we are. We believe each individual who works for Moorview Care has a deep understanding of these values; we actively look for new team members who hold these values; Trust, Respect, Work Together, Be Kind, Learn, & Lead. hello@moorviewcare.com


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4.0

Great

TrustScore 4 out of 5

5 reviews

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Rated 4 out of 5 stars

I like being at moorview care because

I like being at Moorview care because it has made me become more independent, and my support staff
support me to make my own decisions to live independently. However I feel like they could communicate better sometimes eg letting me know about my support hours changing in plenty of time

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, i JD been with MVC up to 4 years now and i have been enjoying support and care adequately from the team. I am happy with the service I have been receiving and thankful for their continuous love

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I like the moorview and the staff are…

I like the moorview and the staff are helpful and they do a good job

March 31, 2026
Unprompted review
Moorview Care logo

Reply from Moorview Care

Thank you N for your brilliant review. It's great to hear that you think we're doing a good job and that we're helpful! That's something we pride ourselves on 💚

Rated 5 out of 5 stars

I get good support

I get good support. The staff listen to me. I'm involved in the company decisions. They are interested in what I want and let me make my own choices. I'm involved in my own support.

March 31, 2026
Unprompted review
Moorview Care logo

Reply from Moorview Care

Thank you, B! We are so grateful for your input in our group, Moorview Matters, where you bring your ideas and suggestions for change. It's good to hear that you feel listened to 💚

Rated 5 out of 5 stars

10 years supported by Moorview care

I have been supported by Moorview care for 10 years. I like the team and love living where I live and Moorview care are like my other family. I love going out for my nails and hair doing. I am a popular person.

March 13, 2026
Unprompted review
Moorview Care logo

Reply from Moorview Care

Thank you, Dolly! You are part of the Moorview Care Family and it wouldn't be the same without you. We try to create a family feel for everyone and that's how we have many people, like you, who have been supported by us for over a decade!

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