More Than Accountants Reviews 

780
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 212 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the dedicated team for providing exceptional support and making the onboarding process smooth and straightforward. People highlight that accounting matters are handled with great attention to detail, keeping everything accurate and well-organized. Advisors are always available to answer questions quickly, ensuring clients feel fully supported throughout the year. Some reviewers were not happy with communication issues, noting language barriers or difficulties in understanding their assigned advisors. Certain customers also expressed frustration regarding mistakes made by outsourced teams and unexpected financial penalties.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting prompt responses and stress-free account management.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and approachable teams... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast and efficient... See more

User experience

Customers had positive experiences with user experience, finding the overall onboarding and accounting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Nalayn and team highly enough. The advice is incredibly personalised and tailored to your specific situation, rather than a one-size-fits-all approach. The team is always available w... See more

Company replied

Rated 5 out of 5 stars

Abdul at More Than Accountants has been handling our monthly payroll, and he has been exceptional. He is always friendly, patient, and extremely efficient. Nothing is ever too much trouble, and he co... See more

Company replied

Rated 5 out of 5 stars

All I can say is that More Than Accountants are amazing. My Accountant Irfan is always available and always happy to explain things to me helping me to understand what is needed. Extremely patient wit... See more

Company replied

Rated 5 out of 5 stars

My experience of More Than Accountants has been very good. They always answer the phone promptly and politely and are very helpful. Sahaa has just completed my tax return for me and has been very pl... See more

Company replied


Company details

  1. Accountant
  2. Chartered Accountant

Written by the company

Offering accountancy services for a monthly fee


Contact info

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(780)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Suban from morethanaccountants

Suban from morethanaccountants, is excellent. Quick response good accurate advice and happy to discuss anything regarding Company tax and personal tax.

July 7, 2026
Unprompted review
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Reply from More Than Accountants

We really appreciate your positive feedback about Suban. It’s fantastic to hear that he provides quick responses, accurate advice and is always happy to discuss your company and personal tax queries. We’ll make sure your kind comments are passed on to him.

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Rated 5 out of 5 stars

I've been using More Than for a little…

I've been using More Than for a little over 12 months and have added to the package I receive in that time.

I continue to be impressed by the speed of response and broad knowledge imparted by my main contact, Ali Zaib. I look forward to continuing to work with them in the future

July 8, 2026
Unprompted review
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Reply from More Than Accountants

It’s fantastic to hear that you continue to be impressed with our service and have expanded the support you receive from us. We’re especially pleased that Ali’s prompt responses and broad knowledge have been so valuable to you. Thank you for your continued trust, and we look forward to working with you for many years to come.

Rated 5 out of 5 stars

I honestly couldn't recommend More Than…

I honestly couldn't recommend More Than Accounts highly enough. From the very beginning, they were incredibly knowledgeable, proactive, and always happy to answer my questions. They gave me excellent advice throughout the process and explained everything in a way that was easy to understand, without ever making me feel like I should already know the answers.

I've used several traditional accountancy firms in the past, but my experience with More Than Accounts has been on a completely different level. Their communication is excellent, they're quick to respond, and they genuinely seem to care about helping their clients rather than just processing paperwork.

If you're looking for an accountant who is approachable, professional, and really knows their stuff, I wouldn't

July 2, 2026
Unprompted review
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Reply from More Than Accountants

What a wonderful review to receive. We’re so pleased that our team’s knowledge, proactive support and clear explanations have made such a positive difference to your experience. Being approachable, responsive and genuinely invested in our clients’ success is exactly the service we aim to provide. Thank you for recommending us so highly.

Rated 5 out of 5 stars

Ali Zaib is 5 Star!

I can't thank Ali Zaib enough for the outstanding assistance and guidance they've provided. From the very beginning, Ali has been professional, knowledgeable, and incredibly supportive, making what could have been a stressful process feel straightforward and manageable.

Their attention to detail, clear communication, and willingness to answer every question gave me complete confidence throughout. It's rare to find someone who genuinely cares about their clients and goes the extra mile to ensure everything is handled correctly.

I highly recommend Ali Zaib to anyone looking for a reliable, trustworthy, and dedicated accountant. Thank you again for all your help and guidance—it has been truly appreciated.

July 1, 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for taking the time to leave such a wonderful review Sylvia.

We're delighted to hear about your positive experience with Ali. He takes great pride in providing clear advice, excellent communication and first class support, so it's fantastic to know he made the process straightforward and gave you confidence every step of the way.

Your kind words and recommendation mean a great deal to both Ali and the entire team at More Than Accountants. Thank you once again for choosing us, and we look forward to supporting you for many years to come.

Rated 5 out of 5 stars

Great team

Great team, they appreciate how busy small business owners are. More Than Accountants are very professional, patient and very helpful.

June 30, 2026
Unprompted review
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Reply from More Than Accountants

Thank you for your fantastic 5 star review Richard.

We're so pleased to hear that you've had a positive experience with our team. We understand how demanding running a small business can be, so it's always our goal to make your accounting as straightforward and stress free as possible.

Thank you for your kind words about our professionalism, patience and support. We truly appreciate your feedback and look forward to continuing to support you and your business.

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Rated 5 out of 5 stars

I've had an excellent experience…

I've had an excellent experience working with more than accountant. They are professional, knowledgeable, and always take the time to explain everything clearly. They make the whole process stress-free, are incredibly responsive, and have provided valuable advice. I always feel confident that everything is handled accurately and on time. I highly recommend their services to anyone looking for a reliable and trustworthy accountant.

June 30, 2026
Unprompted review
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Reply from More Than Accountants

Thank you for your wonderful 5 star review Sian.

We're delighted to hear that you've had such a positive experience with More Than Accountants. Providing professional advice, clear communication and responsive support is exactly what we strive for, so it's fantastic to know we've helped make the process stress free and given you confidence that everything is taken care of.

Thank you for your recommendation and for placing your trust in us. We look forward to continuing to support you and your business for many years to come.

Rated 5 out of 5 stars

Reliable, Transparent and Professional Accountancy Service ⭐⭐⭐⭐⭐ (my top recommendation)

We have been using More Than Accountants since 2018, and our experience has been consistently positive.

One of the main reasons we chose them was their transparent pricing structure. Their fees are agreed in advance using a clear formula based on the number of transactions in the business account, so there are no unexpected surprises.

The package includes access to the Xero bookkeeping platform, together with a receipt management system. They initially provided Receipt Bank and have since transitioned to their own platform, both of which have made bookkeeping much easier.

Their payroll service has been excellent. Despite me often submitting payroll information very close to the end of the month, the calculations and payslips are usually completed and returned on the same day, which has been extremely helpful.

I would particularly like to thank **Eiman Hamid**, who has looked after our payroll over the last few years and recently prepared our year-end accounts. The process was efficient and well organised, and she was always happy to explain any questions during our Zoom meeting, making the accounts straightforward to understand and approve.

Communication has also been very good. Emails are generally answered within a couple of working days, and when you telephone, you are usually able to speak to a member of the team rather than navigating lengthy automated systems.

Overall, we have had, and continue to have, a very satisfactory experience with More Than Accountants, and I would be happy to recommend them to small businesses looking for transparent pricing, reliable payroll, and responsive accountancy support.

June 22, 2026
Unprompted review
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Reply from More Than Accountants

Manohar, thank you so much for taking the time to leave such a thoughtful review and for trusting More Than Accountants since 2018.

We're delighted to hear that you've had such a positive experience over the years and that our transparent pricing, bookkeeping systems, payroll service and responsive support have continued to meet your expectations. It's especially rewarding to know that these aspects of our service have made running your business a little easier.

A special thank you for recognising Eiman Hamid. She'll be thrilled to hear your kind words, and we'll make sure your feedback is shared with her and the wider team. Providing clear advice and making the year-end accounts process as straightforward as possible is exactly what we strive for.

We truly appreciate your recommendation and look forward to continuing to support your business for many years to come.

Rated 5 out of 5 stars

Mobeen was attentive and responded with…

Mobeen was attentive and responded with clear instructions and requirements. He is a credit to 'More than Accountants' and always provides a top quality service.

June 25, 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your wonderful 5-star review, Mike.

We're delighted to hear about your positive experience with Mobeen. He takes great pride in providing clear guidance and excellent customer service, so I'm sure he'll be thrilled to receive your kind feedback. We'll make sure your comments are passed on to him.

We really appreciate you taking the time to share your experience and thank you for choosing More Than Accountants. We look forward to continuing to support you and your business.

Rated 5 out of 5 stars

I had an excellent experience with More…

I had an excellent experience with More Than Accountants. Ali was professional, responsive, and extremely helpful throughout the entire company closure process. He made everything straightforward, kept me updated at every stage, and answered all my questions promptly. His professionalism and attention to detail made the process smooth and stress-free. I truly appreciate all his support and would highly recommend More Than Accountants, especially Ali, to anyone looking for reliable and professional accounting services. Thank you again!

June 25, 2026
Unprompted review
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Reply from More Than Accountants

Mohamed, thank you so much for your fantastic review.

We're delighted to hear that Ali made your company closure process as smooth and stress-free as possible. We understand that closing a company can feel overwhelming, so it's wonderful to know that his professionalism, clear communication and attention to detail helped make the experience straightforward from start to finish.

I'll be sure to pass your kind comments on to Ali – he'll be delighted to know his support made such a positive difference.

Thank you again for your recommendation and for choosing More Than Accountants. We wish you all the very best for the future, and should you ever need our services again, we'd be more than happy to help.

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Rated 5 out of 5 stars

Hasrat and him team are always so quick…

Hasrat and him team are always so quick to respond and action enquiries or changes. Can’t fault them and great service. Thank you :)

June 23, 2026
Unprompted review
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Reply from More Than Accountants

Firstly, please accept our apologies for not responding to your wonderful review sooner, Molly. It appears we unfortunately missed it when you left it on 23 June.

Thank you so much for taking the time to share your experience. We're delighted to hear that Hasrat and the team have consistently provided quick responses and excellent service. They work hard to ensure our clients receive timely support, so your kind words will mean a great deal to them.

Thank you again for your feedback and for choosing More Than Accountants. We truly appreciate your support and look forward to continuing to work with you.

Rated 5 out of 5 stars

MoreThanAccounts…outstanding service

So I have been using MoreThanAccounts for a few years now. The payrol team, specifically Muhammad Zeeshan has been very helpful explaining steps and payments to HMRC through the year to maintain the correct balance on account with step by step procedures- if you need a full accountancy (specifically Hasrat Zaman) and payroll service (Muhammad Zeeshan) I would thoroughly recommend them.

June 23, 2026
Unprompted review
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Reply from More Than Accountants

Thank you so much for your 5-star review, Colin.

We're delighted to hear that Hasrat and the team have been providing such prompt and reliable service. Delivering quick responses and making changes efficiently is something we work hard to achieve, so it's fantastic to know this has made a positive difference to your experience.

I'll be sure to pass your kind comments on to Hasrat and the team – they'll really appreciate your feedback.

Thank you again for taking the time to leave us a review and for choosing More Than Accountants. We look forward to continuing to support you and your business.

Rated 5 out of 5 stars

Great service from Nalayn at More Than…

Great service from Nalayn at More Than Accountants. Really helpful and detailed. I feel really comfortable with the onboarding. It helped me understand the process throughout.

June 23, 2026
Unprompted review
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Reply from More Than Accountants

Craig, it's fantastic to hear that you've had such a positive onboarding experience – thank you for taking the time to share your feedback.

We're so pleased that Nalayn was able to guide you through the process and provide the level of detail and support you needed to feel confident every step of the way. A smooth and informative onboarding experience is exactly what we aim to deliver.

I'll make sure your kind words are passed on to Nalayn, who will be delighted to know they've made such a positive impression.

Thank you for choosing More Than Accountants. We look forward to supporting you as your business grows.

Rated 5 out of 5 stars

great all round

June 18, 2026
Unprompted review
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Reply from More Than Accountants

Mark, we're really pleased to hear you've had a great all-round experience with More Than Accountants. Although your review was short, it means a great deal to us to know we've met your expectations.

We truly appreciate your support and look forward to continuing to help you and your business in the future.

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Rated 5 out of 5 stars

My Account Tayyab Ali is great

My Account Tayyab Ali is great, very attentive and responds quickly to my requests for information or help. I am happy and satisfied with the service that More Than Accountants provides to my business.

June 17, 2026
Unprompted review
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Reply from More Than Accountants

It's wonderful to know that you're happy with the service you've been receiving – thank you for taking the time to leave us a review.

We're especially pleased to hear your kind comments about Tayyab Ali. Being attentive, responsive and available when our clients need support is exactly the level of service we aim to provide, and I'm sure he'll really appreciate your feedback.

Thank you for placing your trust in More Than Accountants. We look forward to continuing to support you and your business for many years to come.

Rated 4 out of 5 stars

The communication was amazing with Ali…

The communication was amazing with Ali from More Than accountants. He was prompt and helped every step of the way.
They've lost a star because the lady who was helping before Ali was using Chat GPT to answer my questions. How did I know? I was using chat and had the same answers in the same format!
The service other than that was 5 Star

June 17, 2026
Unprompted review
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Reply from More Than Accountants

Mike, thank you for taking the time to leave us your feedback.

I'm really pleased to hear that Ali provided such prompt and helpful support throughout your experience. I'll make sure your kind comments are passed on to him – he'll be delighted to know his efforts made such a positive difference.

I'm also sorry to hear that part of your earlier experience didn't meet your expectations. We genuinely appreciate you highlighting this, as feedback like yours helps us continually improve the way we communicate with our clients. Our aim is always to provide clear, accurate and personalised advice, and we're sorry if our communication fell short on that occasion.

Thank you again for your honest review. We're grateful that, despite this, you felt the overall service deserved 5 stars, and we hope to continue supporting you in the future.

Rated 5 out of 5 stars

Best accountants I have worked with in years

I honestly can’t recommend More Than Accountants highly enough. From day one, the service has been professional, clear, and incredibly supportive.

A huge special mention has to go to Abdul Moiz. He is absolutely outstanding. His knowledge of business accounting is next to none, and he has an amazing ability to explain things in a way that actually makes sense. He has practical advice that genuinely helps us make better decisions in our business.

Abdul is always responsive, patient, and proactive. You never feel like a number; you feel fully supported. He goes above and beyond to make sure everything is handled properly and that you feel confident and reassured at every step.

If you’re looking for accountants who truly care, are extremely knowledgeable, and take the stress out of managing your companies finances, this is the team you want.

June 16, 2026
Unprompted review
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Reply from More Than Accountants

Nigel, reading reviews like yours really does make our day, thank you for taking the time to share such wonderful feedback.

We're delighted to hear that you've felt supported from day one and that our service has been professional, clear and reassuring throughout.

Your comments about Abdul Moiz are especially appreciated. He is a valued member of our team, and it's fantastic to hear that his knowledge, practical advice and ability to explain complex accounting matters in a straightforward way have had such a positive impact on your business. I'll make sure your kind words are shared with him – I know they'll mean a great deal.

Thank you for your trust, your recommendation and for choosing More Than Accountants. We look forward to continuing to support you and your business for many years to come.

Rated 5 out of 5 stars

Just started using More Than…

Just started using More Than Accountants after swapping from a different account and I can say I’m very impressed with the helpful advice and how quickly things get done and how professional they are. Would highly recommend them.

June 15, 2026
Unprompted review
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Reply from More Than Accountants

James, we're delighted to hear that your move to More Than Accountants has got off to such a positive start.

Changing accountants can be a big decision, so it's fantastic to know you've been impressed with the professionalism of the team, the advice you've received and the speed at which everything has been handled. Making the transition as smooth and straightforward as possible is something we always aim for.

Thank you for your recommendation and for choosing More Than Accountants. We look forward to building a long-lasting relationship and supporting your business as it continues to grow.

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Rated 5 out of 5 stars

I'm really happy with these guys

I'm really happy with these guys. I've used quite a few accountants in the past. I've found sort of local ones, and each time it starts well and just deteriorates. This time I went with what I'd consider more of a sort of chain. I was a little bit nervous about it, but so far it's been absolutely fantastic. Whenever I email them, I get a really quick reply. If I've got a problem, when I've got HMRC sending me ridiculous letters (which happens way too often), they deal with it. They fill in forms for me, go well above and beyond.

June 15, 2026
Unprompted review
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Reply from More Than Accountants

Thank you for taking the time to share your experience with us, Gary.

It's fantastic to hear that we've been able to exceed your expectations, especially after some disappointing experiences with previous accountants. We know how important it is to have an accountant you can rely on, so we're delighted that you've found our team to be responsive, supportive and proactive whenever you've needed us.

Dealing with HMRC correspondence can often be frustrating, so it's great to know we've been able to take that stress off your shoulders and provide the support you need.

Thank you for placing your trust in More Than Accountants. We really appreciate your kind words and look forward to continuing to support you and your business for many years to come.

Many thanks,

Rated 5 out of 5 stars

Excellent (and very patient!) support…

Excellent (and very patient!) support from Ahsan Latif in understanding my Self Assessment.

June 15, 2026
Unprompted review
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Reply from More Than Accountants

Thank you for your review, Kevin.

We're so pleased to hear that Ahsan was able to help you understand your Self Assessment and that you found his support both patient and helpful. We know tax can sometimes feel overwhelming, so taking the time to explain everything clearly is something we really value.

I'll be sure to pass your kind comments on to Ahsan – he'll be delighted to know his support was appreciated.

Thank you for choosing More Than Accountants. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Highly Recommended Hasrat Zaman, the Senior Client Accountant of More Thank Accountants

Hasrat Zaman, the Senior Client Accountant of More Than Accountants always helps with my business tax return and other financial proofs swiftly and professionally. Highly recommended.
Carol L.

June 2, 2026
Unprompted review
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Reply from More Than Accountants

Thank you, Carol, for your wonderful review and recommendation.

We're delighted to hear that Hasrat has consistently provided you with swift and professional support, whether it's been with your business tax return or preparing financial documents. Delivering reliable, efficient service is something we pride ourselves on, so it's great to know this has been your experience.

I'll be sure to pass your kind words on to Hasrat – he'll be thrilled to know his efforts have been recognised.

We really appreciate your continued trust in More Than Accountants and look forward to supporting you for many years to come.

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