Both Andrea and Will helped myself and my partner navigate through the house buying process as first time buyers. They were always available if we had any questions, talked us through the process, and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ella made the whole process of remortgaging very straightforward. All the options were explained clearly making it easy for me to choose the right product. I was regularly updated on progress so I was... See more
Company replied
We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire proces... See more
Company replied
Gareth is one the best people we’ve had the pleasure of dealing with across any company. As first time buyers he explained everything to us clearly & patiently and always had time for our questions,... See more
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Company details
- Mortgage Broker
- Finance Broker
- Financial Consultant
- Insurance Broker
- Life Insurance Agency
- Property Investment
Written by the company
Independent, whole of market mortgage & insurance advice with offices in Brighton, Hove & Woking. Passionate about great advice and helping you save time & money,
Free Initial Consultation
Written by the company
- We won't charge to help you understand your options
- Hoping to get on the property ladder or starting to explore your remortgage options? Talk to us and we'll help you understand what's possible. Then it's up to you whether you want to engage our paid services.
Contact info
BN3 5SF, Brighton, Hove & Woking, United Kingdom
- 01273329509
- hello@mortgage-medics.com
- www.mortgage-medics.com
5.0
Excellent
2K reviews
Asks customers to review
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Brilliant, stress free.
Gemma and Toby were extremely helpful in getting us onto the best available Mortgage rate and really took all of the stress out of everything for us. This is our second time using Mortgage Medics and we're very grateful for all the work that they put in for us. I would definitely recommend this business and will be using them in the future for our next renewal.
January 22, 2026
Reply from Mortgage Medics
Hi Rob
Thank you for your lovely review — it’s greatly appreciated.
I’m delighted to hear that Gemma and Toby were able to support you again and help secure the best available rate while making the process as stress-free as possible. It’s especially rewarding to hear from returning clients, so thank you for placing your trust in us once again.
Your recommendation means a great deal, and we look forward to helping you again at your next renewal.
– Sam Murphy, Managing Director
Gemma was fantastic from start to…
Gemma was fantastic from start to finish, great communication and helpful advice.
January 9, 2026
Unprompted review
Reply from Mortgage Medics
Hi Charlie,
Thank you for your kind review — it’s much appreciated.
I’m delighted to hear that Gemma provided such great communication and helpful advice throughout. It’s always our aim to make the process as smooth and straightforward as possible, so it’s lovely to know that came across.
We look forward to working with you again in the future.
– Sam Murphy, Managing Director
Andrea and Will were excellent
Andrea and Will were excellent. Highly responsive got us the best rate possible. Recommend highly!
March 5, 2026
Unprompted review
Reply from Mortgage Medics
Hi Joseph,
Thank you for your kind review — it’s greatly appreciated.
I’m delighted to hear that Andrea and Will provided such a responsive service and were able to secure the best rate for you. Your recommendation means a lot to us.
We look forward to working with you again in the future.
– Sam Murphy, Managing Director
Friendly service for a tricky case like us
We were not an easy case to deal with given our ages and credit history but Will and Andrea between them worked miracles finding us a decent mortgage provider. We were guided through the entire process and no request was too small. Reasonable fees taken as part of the mortgage so very little required upfront, and we were clearly indicated all terms and conditions every step of the way. Very happy.
March 1, 2026
Unprompted review
Reply from Mortgage Medics
Hi James
Thank you for your thoughtful review — it’s greatly appreciated.
Every case is different, and I’m delighted to hear that Will and Andrea were able to secure a suitable mortgage for you and guide you clearly through the process. We pride ourselves on leaving no stone unturned and ensuring clients feel informed and supported at every step, so it’s wonderful to know that came across.
Thank you for placing your trust in Mortgage Medics — we’re so pleased we could help, and we’ll be here whenever you need us again.
– Sam Murphy, Managing Director
Super professional, knowledgeable and helpful.
This is my second house purchase Sam and the team have supported me through with mortgage advice. I thoroughly recommend their service, they're super professional, knowledgeable and helpful. Sam helped answer all my questions, and took a lot of the stress out the process. Thanks Sam and the team.
February 24, 2026
Reply from Mortgage Medics
Hi Stuart,
Thank you so much for your kind words and for choosing to work with us again — it really does mean a lot.
I’m delighted to hear that you felt supported throughout your second house purchase and that we were able to take some of the stress out of the process. Buying a home is always a big milestone, so it’s great to know you felt well looked after.
We truly appreciate your recommendation and look forward to helping you again in the future.
– Sam Murphy, Managing Director
Ella and Andrea were so helpful…
Ella and Andrea were so helpful professional and very responsive from start to finish. We had to withdraw an offer due to problems with the first property and they were so helpful through this time and swiftly rearranged the mortgage for our next property that we have now completed on. The other benefit was their calmness through it all. We’ve already recommended them to friends and wouldn’t hesitate recommending them to anyone. An absolutely brilliant service. Thank you!
February 26, 2026
Unprompted review
Reply from Mortgage Medics
Hi L J
Thank you for such a wonderful review — it’s greatly appreciated.
I’m so pleased to hear that Ella and Andrea were able to support you throughout what can understandably be a stressful situation. Having to withdraw from a purchase is never easy, so it’s fantastic to know they were able to guide you calmly and efficiently towards securing your new home.
Your kind words about their professionalism and responsiveness mean a great deal, and we’re especially grateful for your recommendations to friends.
Congratulations on your new home, and we look forward to working with you again in the future.
– Sam Murphy, Managing Director
⭐️⭐️⭐️⭐️⭐️
The company made it possible for me to remortgage with ease and the staff, special mention here Mr. Gareth Jones and Mr. Toby Jeffcock, had been very professional and empathetic in all their dealings with me. I would highly recommend this company to family and friends.
December 9, 2025
Reply from Mortgage Medics
Hi Jane
Thank you for your kind words - it’s greatly appreciated.
I’m delighted to hear that Gareth and Toby were able to support you through your remortgage with professionalism and empathy. We pride ourselves on delivering both clear guidance and a personal approach, so it’s wonderful to know that came across.
Your recommendation to family and friends means a great deal to us. We look forward to helping you again in the future.
– Sam Murphy, Managing Director
Ella Tuck at Mortgage Medics was great
Ella Tuck at Mortgage Medics was great. I will certainly continue to work with her. Just a shame I have to wait two years until I do.
February 15, 2026
Unprompted review
Reply from Mortgage Medics
Hi Jonathan
Thank you for taking the time to leave a review. I’m so pleased to hear you had a positive experience with Ella and Andrea — that’s always our goal.
We really appreciate your feedback and look forward to working with you again in the future.
– Sam Murphy, Managing Director
Excellent service!
This is the third time I'm using mortgage medics and they've been incredible, as always! They make the entire process very straight forward and take into account your various preferences to get the best possible mortgage for you. Harvey, in particular, has been excellent!
February 11, 2026
Unprompted review
Reply from Mortgage Medics
Hi Lasith
Thank you for your continued trust in Mortgage Medics — using us for a third time is the highest compliment we could receive.
I’m delighted to hear that Harvey has once again provided such excellent service and made the process straightforward while taking your preferences into account. That’s exactly the level of care we aim to deliver every time.
We truly value your loyalty and look forward to supporting you again in the future.
– Sam Murphy, Managing Director
Smooth remortgage
We have been using mortgage medics for a long time and it has always been a great experience. It was a fairly straightforward remortgage this time, but it went very smoothly and I knew I wouldn't need to worry about things or chase anything up.
February 10, 2026
Reply from Mortgage Medics
Hi Ross
Thank you for your continued trust in Mortgage Medics — it really means a lot to us that you’ve returned time and again.
I’m delighted to hear that your remortgage went smoothly and, most importantly, that you felt you didn’t need to worry or chase anything. That’s exactly the experience we aim to deliver.
We truly appreciate your loyalty and look forward to supporting you again in the future.
– Sam Murphy, Managing Director
Amazing experience from start to finish…
Amazing experience from start to finish as always with Mortgage Medics. Would highly recommend!
January 19, 2026
Unprompted review
Reply from Mortgage Medics
Hi Matt
Thank you for taking the time to leave a review — we really appreciate it. I’m delighted to hear you had a positive experience with us.
We look forward to working with you again in the future.
– Sam Murphy, Managing Director
My experience of working with Gareth…
My experience of working with Gareth has been excellent throughout the years I have dealt with Mortgage Medics. Prompt, professional and knowledgeable - thank you!
November 7, 2025
Unprompted review
Reply from Mortgage Medics
Hi Joseph - thanks for your kind words and the 5-star rating. I'm delighted to hear you had a great experience with Gareth. Thank you for your continued support and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
We were happy to have used Mortgage…
We were happy to have used Mortgage Medics. Our Mortgage Broker, Will, explained the different options clearly and kept us informed throughout. We feel we got a good deal on our mortgage and that the process was made a lot simpler than if we had attempted to arrange it alone
January 22, 2026
Unprompted review
Reply from Mortgage Medics
Hi Anna - thanks for your kind words and the 5 star rating. I'm delighted to hear you had a great experience with Will & Andrea, and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Getting the best deal for your mortgage
Our mortgage advisor (Gareth Jones) made sure we got the best deal based on our circumstances and requirements. During the process we chose to make a number of changes but this was not a problem for Gareth whose guidance was invaluable. Gareth and his colleague Toby were always responsive and helpful. We would not hesitate to recommend Mortgage Medics.
December 1, 2025
Unprompted review
Reply from Mortgage Medics
Hi Joy - thanks very much for taking the time to leave a review. I'm delighted to hear you had a great experience with Gareth. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Excellent service!
Will and Andrea did a great job with our remortgage. Twice during the process, they switched us to a lower rate when it appeared on the market, and they handled everything and kept us in the loop!
January 5, 2026
Unprompted review
Reply from Mortgage Medics
Hi Paul- thanks for your kind words. I'm delighted to hear you had a great experience with Will and Andrea. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Excellent support from Sam and team to…
Excellent support from Sam and team to go through various iterations of mortgage options. Rapid turnaround of quotes, neutral advice and insights. Plus human engagement. Great team and service.
January 8, 2026
Reply from Mortgage Medics
Hi Ian, Thank you for you kind words and for taking the time to leave a review. We looking forward to working with you again in the future.
Sam Murphy, Managing Director
Mortgage medics are a fabulous company
Mortgage medics are a fabulous company. Totally trustworthy and go out of their way to help 😄
January 21, 2026
Reply from Mortgage Medics
Thanks for you kind words and 5 star review Susan, we look forward to looking after you again in the future.
Sam Murphy, Managing Director
Highly recommend
As a first-time home buyer, I had very little understanding of the process. William Sproule was extremely helpful in guiding me through every step of buying a house and securing the best possible rate. Andrea King was also fantastic, handling the mortgage administration efficiently and keeping me updated whenever better rates became available.
A big thank you to Will and Andrea—I highly recommend Mortgage Medics.
January 6, 2026
Unprompted review
Reply from Mortgage Medics
Hi Ingrid - thanks so much for leaving a review. I'm delighted to hear you had a great experience with Will and Andrea and we were able to help you buy your first home! I hope you're settling in well and we look forward to working with you again in the future.
- Sam Murphy, Managing Director
Always great!
As always, a great service. Considered and patient advice and a joy to work with.
January 8, 2026
Reply from Mortgage Medics
Thank you Emma! We appreciate your kind words and the 5-star rating. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
Great Team!
Excellent team..Gemma was amazing and easy to work with. Thanks for sorting out my remortgage with no fuss.
November 12, 2025
Reply from Mortgage Medics
Hi Sophia - thanks for your kind words. We look forward to working with you again in the future.
- Sam Murphy, Managing Director
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