Everyone at the front desk has always been friendly when I've checked in. The rooms haven't always been the cleanest and sometimes things didn't work (the bathroom light/fan) or were missing (shower... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I stayed several times at 775 N. Mathilda Ave, Sunnyvale and is my favorite because is: Clean, feel safe because of other people that were staying here, good price, staff treat me nice. The only diff... See more
Company replied
The room and beds were very comfortable, although there was some plumbing noise. Breakfast was adequate: muffins, waffles, yogurt, boiled eggs... Nothing special or exciting. The staff was very friend... See more
Company replied
The staff was very helpful and my room was clean. HVAC worked great! The window could have been darker as the outside brightness from the hall lights was on all night. Maybe better coverage on the win... See more
Company replied
Company details
Information provided by various external sources
Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.
Contact info
United States
- www.motel6.com
3.8
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Nice location
Nice location, clean bedroom and bathroom, nothing broken and everything in nice condition.
August 12, 2025
Unprompted review
Reply from Motel 6
Hi Mike, we truly appreciate your rating and are glad our service met your expectations. We remain dedicated to delivering impeccable experiences and look forward to welcoming you again, ensuring the best rates and exclusive benefits for your stay.~UC
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Room was very clean and updated to my…
Room was very clean and updated to my surprise.i would definitely stay here again...staff was cool as well
August 9, 2026
Unprompted review
Reply from Motel 6
Hi Robert, we truly appreciate your rating and are glad our service met your expectations. We remain dedicated to delivering impeccable experiences and look forward to welcoming you again, ensuring the best rates and exclusive benefits for your stay.~UC
Clean rooms,Friendly staff ,good…
Clean rooms,Friendly staff ,good location
July 18, 2026
Unprompted review
Reply from Motel 6
Hi Ray, we truly appreciate your rating and are glad our service met your expectations. We remain dedicated to delivering impeccable experiences and look forward to welcoming you again, ensuring the best rates and exclusive benefits for your stay.~UC
I like the price and convenience But…..
I like the price and convenience, but the maintenance on the property is poor and frankly unacceptable. I had no shower pressure in my room. I contacted the front desk so I could take a decent shower and asked if there was maintenance on site to come check it out and they said no and they weren’t willing to give me a new room.
June 3, 2026
Unprompted review
Reply from Motel 6
Hi Timothy, we sincerely regret the inconvenience caused during your stay. While we’re glad you appreciated the price and convenient location, we understand how upsetting it must have been to experience inadequate shower pressure and then be unable to get timely maintenance assistance or a room change. Kindly share your Motel 6 Booking ID, along with your registered phone number and email ID, so that our concerned team can locate the reservation, review the maintenance and service concerns, and assist you with the appropriate resolution. ~UC
Reply from Motel 6
Hi Belinda, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
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Quiet and clean pool but the bathroom…
Quiet and clean pool but the bathroom toilet was not clean. There was dry pee all over the sides of the toilet and hair in the sink looked of someone shaved in the sink. Bathroom mirror very dirty and not cleaned. Floors were very dirty and sheets had stains all over them.
August 7, 2026
Unprompted review
Reply from Motel 6
Hi Shawna, we sincerely regret the disappointment caused during your stay. While we’re glad you found the property quiet and enjoyed the pool, we’re concerned to hear about the cleanliness issues you encountered with the bathroom, sink, mirror, floors, and stained sheets. This is certainly not the standard we aim to provide our guests. Kindly share your Motel 6 Booking ID, along with your registered phone number and email ID, so that our concerned team can locate the reservation, review the matter thoroughly, and assist you with the appropriate resolution. ~UC
A cheap stay and a comfortable time
I wanted a comfortable motel for a 1 stay night in a location that had familiar restaurants and some shopping. This motel is situated in a good spot and had friendly staff person. She had some recommendations for visiting area and was helpful.
July 10, 2026
Unprompted review
Reply from Motel 6
Hi Acosta, we’re glad to know that the convenient location, nearby restaurants and shopping options made your one-night stay comfortable and convenient. It’s also great to hear that our friendly staff member was helpful and shared recommendations to make your visit more enjoyable. We truly appreciate your kind words and look forward to welcoming you again on your next trip.~UC
This Motel 6 is in a great location
This Motel 6 is in a great location, back off the freeway, quite. The room are clean and neat. Good internet connections. It is next door to a good restaurant. The office staff is friendly and efficient. We stay here on our way from San Antonio, to San Diego.
August 9, 2026
Unprompted review
Reply from Motel 6
Hi Susan, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
Easy to check in
Easy to check in, was able to park my Truck and Trailer.
August 11, 2026
Unprompted review
Reply from Motel 6
Hi Roland, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
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Good friendly staff and location the…
Good friendly staff and location the convenience store across the street subway and McDonald's near by
August 4, 2026
Unprompted review
Reply from Motel 6
Hi Shawn, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
Room was clean staff was friendly…
Room was clean staff was friendly property was clean and tidy and was quiet no disturbances I enjoyed my stay would definitely stay again I stayed at the bocelli location in Redding California
August 11, 2025
Unprompted review
Reply from Motel 6
Hi Michael, we’re delighted to know that you enjoyed your stay at our Motel 6 property in Redding, California, and appreciated the clean and tidy property, friendly staff, and peaceful atmosphere. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back on your next visit!~UC
The staff was very nice and they knew…
The staff was very nice and they knew the area. I asked for the best Chinese restaurant in the area and they delivered.
July 31, 2026
Unprompted review
Reply from Motel 6
Hi Dave, we truly appreciate your rating and are glad our service met your expectations. We remain dedicated to delivering impeccable experiences and look forward to welcoming you again, ensuring the best rates and exclusive benefits for your stay.~UC
Very good Everything at this hotel was…
Very good Everything at this hotel was excellent, including the service staff and the excellent rooms.
August 11, 2026
Unprompted review
Reply from Motel 6
Hi Luis, we are thrilled to know that you are satisfied with our services! We look forward to welcoming you again and making your future stays even more enjoyable. Keep choosing us for your accommodations, and for more amazing experiences!~UC
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The Motel 6 in Van Horn
The Motel 6 in Van Horn, TX is truly all about hospitality & value. The rooms are clean & well maintained, the coffee is good ‘n hot, ice & vending machines are well stocked & functional, and the staff is helpful & friendly. If you’re traveling through Van Horn, chances are you have been on the road for at least a day with a long drive ahead of you. If so, you’ll appreciate being able to park near the door to your room for easy unloading/reloading of your vehicle, plus close proximity to restaurants & grocery stores. Note to those traveling with pets - there’s a nice city park directly across the street!
July 31, 2026
Unprompted review
Reply from Motel 6
Hi Maryann, we are thrilled to know that you are satisfied with our services! We look forward to welcoming you again and making your future stays even more enjoyable. Keep choosing us for your accommodations, and for more amazing experiences!~UC
Filthy room
Filthy room. Extremely loud noise all night. Front desk was of little help in that they ( several people talking & partying) never told us where to park, and therefore we had long ( very long) walk to our dirty room.
October 10, 2025
Unprompted review
Reply from Motel 6
Hi Eugene, we sincerely regret the disappointing experience you had during your stay. We understand how upsetting it must have been to deal with an unclean room, excessive noise throughout the night, and difficulties with parking and assistance from the front desk. This is certainly not the experience we aim to provide our guests.
Kindly share your Motel 6 Booking ID, along with your registered phone number and email ID, so that our concerned team can locate the reservation, review the matter thoroughly, and assist you with the appropriate resolution. ~UC
Reply from Motel 6
Hi Ronald, we are thrilled to know that you are satisfied with our services! We look forward to welcoming you again and making your future stays even more enjoyable. Keep choosing us for your accommodations, and for more amazing experiences!~UC
The employees are always very polite…
The employees are always very polite and friendly. Room is always clean, and quiet. And they approve of my 3 dogs staying, and dont limit it to only 2.
May 17, 2026
Unprompted review
Reply from Motel 6
Hi Karen, we’re delighted to know that you consistently enjoy the clean and quiet rooms and appreciate the polite and friendly service from our team. It’s also great to hear that our pet-friendly approach makes your stays more convenient with your three dogs.
Your continued trust and kind words mean a lot to us. We look forward to welcoming you and your furry companions again soon!~UC
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Room was clean
Room was clean, check in and out went well and it was quiet in the evenings and nighttime. Was attending a trade show and helped with less travel time needed in the morning.
May 6, 2026
Unprompted review
Reply from Motel 6
Hi Sandra, we are thrilled to know that you are satisfied with our services! We look forward to welcoming you again and making your future stays even more enjoyable. Keep choosing us for your accommodations, and for more amazing experiences!~UC
Great location nice amenities and…
Great location nice amenities and friendly staff
August 15, 2025
Unprompted review
Reply from Motel 6
Hi Mercedes, we are thrilled to know that you are satisfied with our services! We look forward to welcoming you again and making your future stays even more enjoyable. Keep choosing us for your accommodations, and for more amazing experiences!~UC
Perfect location for us
Perfect location for us; great price; clean, quiet room.
We had a sticky door lock which needs to be addressed but we got the hang of it as the week went on and didn't have to move rooms
July 6, 2026
Unprompted review
Reply from Motel 6
Hi Claire, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
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