MotionVFX Reviews 

1,017
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, which often exceed expectations and significantly save time for their workflow. The customer service and staff are frequently highlighted for their professionalism, helpfulness, and quick, effective support, contributing to a smooth user experience. However, some customers expressed concerns about product access due to a subscription model, leading to purchased items being retired or inaccessible for certain users, especially when upgrading hardware or using specific software like FCP. Long-standing issues with product updates and compatibility were also mentioned, with some tools becoming unusable after software updates.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the variety, quality, and ease of use of... See more

Customer service

Customers consistently note positive experiences with customer service, with many highlighting the... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is smooth,... See more

Service

Reviewers mention positive feedback about service, with many describing it as the best customer service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a DaVinci Resolve editor, I really appreciate their products and support. Their plugins have saved me countless hours of time trying to build my own effects. And, if I ever have a problem with one,... See more

Rated 5 out of 5 stars

Jakub was very helpful. He immediately determined that I purchased mMovements twice - don't know how it happened. Gave me credits that I use to purchase mProduct and help me reset my password. 6/5 sta... See more

Rated 5 out of 5 stars

I’ve been using MotionVFX products for a while now and I’m really happy with them. Everything works well, the UI is great, and the tools make my editing much easier. I've also had the best custom... See more

Rated 5 out of 5 stars

I have been a MotionVFX user for many years and all I can say is that this company is amazing. They have brilliant products and their customer service goes above and beyond to help you resolve any iss... See more


Company details

  1. Software Company
  2. Film and Video Producer
  3. Graphic Designer

Written by the company

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,017)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

A highly professional organisation

A highly professional organisation. I had a small problem with the "show/hide" option on the effects button in Inspector being inadvertently set to "hide" meaning I could not see LUTs I was trying to apply. Jakub spent a lot of time and effort in helping me solve this problem by taking me through logical steps. Help very much appreciated!

April 17, 2023
Rated 4 out of 5 stars

If it Feels too Good To be True, Don't Worry. It's the Real Deal!

I'm an experienced editor but I'm used to creating graphics from scratch for every project. That's incredibly tiring after a few years, so when I heard about this MotionVFX that creates great presets that are not only stylish but super (emphasis on the SUPER) customizable, it looked too good to be true, but I had to try it.

My experience templated from their website and their app has been mosly seamless. I'm not a big fan of limited hardware licenses (I know it's an industry wide thing, they just irk me) but that's about the only complaint I have. The easy to use controls, wide variety in templates, designs, animations and wide range of tools that tunes the templates to your exact taste make up for that. It also helps that it's as taxing on your computer hardware compared to MOGRTs in Premiere Pro.

I think they're a great purchaseif for anyone who wants to speed up their video editing workflow with drag and drop motion templates that allow for really precise customization and controls

Definitely recommend!

April 10, 2024
Rated 5 out of 5 stars

We use PlugIns from MotionVFX daily!

We use MotionVFX PlugIns daily, such as: Blur, CamRig, Behaviour, Callouts, the list goes on. They run smoothly and are beautifully simple, crafted for the content producer in mind.

The support has always been great and very fast!
I can whole heartedly recommend their products to anyone who needs reliable and great looking VFX PlugIns for FCPX and beyond.

April 10, 2024
Rated 5 out of 5 stars

Brilliant

Brilliant ! Nice plugs ins and amazing customer support. Special thanks to Marcel who sorted things out for me in the best way possible.

April 4, 2024
Rated 5 out of 5 stars

Great customer service and products

This man did not give me a work order in case I could not get my program to work. He sent me another e mail to give me a few new ideas to help me. Usually companies like to give one answer, then give me a work order to contact them again. What a wonderful company who has workers that really care about their customers. I will be forever thankful to this man in customer service, and the company who cares for their customers, even if it is the customer’s fault for problem. Saying think you is not enough for your care for people who buy your products. I am sorry it took so long to review, but I had things kept happening.donna

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

Why Im recommend to use MotionVPX?

Why Im recommend to use MotionVPX?
I'm a Social media Content Creator.
Now Share my experience with MotionVPX.
One glowing review of Motion VPX Graphics Design Software highlights its intuitive interface, powerful features, and seamless integration with other design tools, making it a go-to choice for both beginners and professionals alike. Users particularly praise its versatility in creating stunning visual content for various platforms, from social media posts to professional presentations, citing its wide range of templates, effects, and customization options as major strengths. Additionally, its efficient rendering engine ensures smooth performance even with complex projects, earning it high marks for productivity and efficiency. Overall, Motion VPX emerges as a top contender in the realm of graphic design software, offering a robust set of tools tailored to meet the diverse needs of designers across industries.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

efficient, quick, smart and so helpful

I bought two MVFX packs , but i made a mistake during the process of buying and downloading and didn't really know how to fix my error
so i go to the help desk rather pessimistic about the issue because help desks are not always very efficient and present for help
Well i was awfully wrong about MotionVFX and Jakob who managed in a few minutes to guide me and explain to me what i had to do,
i did it and i was astonished it all went perfectly well
Thank you again Jakob you made me a very happy creator who has now the will to buy more vfx products

March 25, 2024
Rated 5 out of 5 stars

Best Customer Service Ever

I had a small issue, reached out to the support crew not really expecting anything special! Boy was I wrong an almost immediate response that cleared up my problem in minutes. Great company, great support, great staff!

March 18, 2024
Rated 5 out of 5 stars

Great support when you need it!

I had an issue with my account (my mistake) and I emailed support and got a response from Jakob almost immediately. He fixed the issue and I was on my way. I wish all companies worked like this! MotionVFX has always been the best place to shop for plugins and FX that are updated and optimized for the latest designs and the latest OS (in my case Apple silicon) but I didn't know until now how awesome their support is. Nice to work with an actual human - not some AI bot - who can take care of an issue instantly and get me back to work. Great company, great products, great support!

March 7, 2024
Rated 5 out of 5 stars

Those are actually smart people!

Best support I've met in a decade right now. They don't just give you stupid advices like 'restart computer' and stuff like that. They actually helped me, and it took SOOO LITTLE time. Best support.

March 6, 2024
Rated 5 out of 5 stars

MotionVFX Products & Customer Service ROCK!

MotionVFX Products ROCK! They provide Final Cut Pro tools I can only dream up in my head, but I cannot create, all for an affordable price. Customer service is Exceptional - they helped me to purchase the best MotionVFX product(s) for my film - they also navigated me through some complex Motion Software issues.

March 5, 2024
Rated 5 out of 5 stars

MotionVFX is the best out there. 🙌

MotionVFX is a fantastic team of very experienced people offering high-end Final Cut Pro software for designers.
I've been working with MotionVFX for a while now and they are always able to help me out when a problem arises. They make it look so simple...

Whenever you are in the motion design business, MotionVFX is the best software you can get! Hands down.

February 27, 2024
Rated 5 out of 5 stars

The have fantastic products

The have fantastic products, especially mpuppet. However, more importantly their customer support is amazing! They really do go out of their way to help and solve the issue, to them you are not a number you are a person . I look forward to using their products with my social media account at @ancient_egypt_kemet on instagram.

February 20, 2024

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