moto-tyres.co.uk Reviews 

807
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was told my order would take 2 to 3 days for delivery. That moved to 6 days. The bike tyre was sent from a supplier in Germany to a DPD depot in Germany. Where it remained for 19 days. Before, for a... See more

Rated 1 out of 5 stars

Ordered a tyre supposedly from a uk company so expecting a fairly quick delivery. Eventually got a tracking number but showed the item was in Germany. A week later still no update on the tracking inf... See more

Rated 1 out of 5 stars

I really wish that I had read the reviews before placing my order. The company lacks transparency completely, and I am not sure how they could operate under these terms all the way from Germany. T... See more

Rated 1 out of 5 stars

This company takes an order for your tyre, but they seem to have no "influence" or control over the "warehouse" which they claim has it in stock or actually getting it delivered. I have been waiting 6... See more

Company details

  1. Tire Shop
  2. Motorcycle Shop

About moto-tyres.co.uk

Written by the company

Moto-tyres.co.uk is not only your personal online specialist for motorcycle tires of all brands, sizes, and price segments but also offers a wide range of inner tubes, rim tapes, and mousse. We also accommodate special requests such as express shipping or a current DOT – all at a great price.

Speed is key at Moto-tyres.co.uk: from the web straight to the road! Even during peak seasons in spring and autumn, we ensure fast delivery thanks to our extensive stock of tires.

Our selection covers an unparalleled range in the following categories:

Moto-tyres.co.uk is a service of Deltitrade Ltd, which operates online tire shops in more than 40 countries and has been established in the market for over 25 years.

Our online shop is TÜV-certified and offers a secure shopping experience with multiple payment options.

Even after your purchase, you can benefit from our excellent service thanks to our extensive network of mounting partners.

You can choose to have your new tires shipped directly to your mounting specialist during the ordering process.

Our customer reviews speak for themselves: high satisfaction with our service, fast delivery, and the quality of our products.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

807 reviews

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1.5

All reviews

(807)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

I grew a beard waiting for delivery!

I ordered three tyres. After three weeks waiting, I lost patience. Customer services were as helpful as they could be but the impression I got was that they are as much in the dark as the customer! THEY ARE NOT a UK based company as their website would have you believe. I certainly wouldn't recommend them. Their website indicates that items are stock and available for immediate dispatch. Not the case. It is however a case of selling stock you haven't got. They also trade under another name: Tyres-outlet. Same performance. The only credit I can give them is that I was refunded relatively promptly after cancelling my orders.

April 6, 2021
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Mr Steven,

Thank you for your review.

Unfortunately due to unexpected issues with certain warehouses and due to customs checks we could not deliver in the expected time slot.

We apologize for the inconvenience that this might have caused.

Your mytyres.co.uk Team

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Rated 1 out of 5 stars

I won't be using them again.

This is an EU company, not UK based as their website indicates. I've been trying to avoid using EU companies for the moment because of all the current Brexit related delays (not their fault, I know), but this one caught me out.

I wouldn't have minded if things went smoothly, but they didn't. I chased them up after a week but the only info they could give me was they would be despatched asap and to wait till I got an email to confirm they had left the warehouse. Chased them up after another week and they still haven't been despatched. When pressed, they said the tyres were in stock in their warehouse but they had "transportation problems". Even once they got to the courier it could then take another 4 days to deliver.

I gave them 1 more day to get them despatched from the warehouse but still nothing so cancelled the order. 2 weeks and not left the warehouse is a joke, a total waste of my time. Learned my lesson and I'll be going to a local supplier.

Their customer services people were very nice, but just could not provide any useful information.

Hopefully EU deliveries will smooth out when governments decide to stop playing games, but my guess is not for a good few months.

April 2, 2021
Unprompted review
moto-tyres.co.uk logo

Reply from moto-tyres.co.uk

Dear Martyn,

Thank you for your review.

Being an international company we have indeed faced shipping delays. We are truly sorry we could not fulfil your order and hope this unfortunate situation will not prevent you from doing business with us again in the future and that this way you will give us the opportunity to improve your opinion on our company.

Your mytyres.co.uk Team

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Rated 5 out of 5 stars

Excellent Price and Delivery service.

The tyres I ordered were in excellent condition (cardboard inserts in front tyre to stop sidewalls caving in) and delivered well within time, overall an excellent experience and will definitely buy again from Moto-tyres.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great online ordering website

Great online ordering website, easy to use. Ordering was simple and straight forward. Goods in stock and available so delivered within a few days. Only thing that seemed odd was had ordered a pair of tyres at a special "Pairing price" and they were delivered 2 days apart!!

May 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Place for the Tyres You Need.

Cheapest site I could find for the tyres I wanted. Service is excellent with speedy delivery and full communications. Used before. For Michelin Road5s and Bridgestone 16s in the usual size just couldn't be beaten.
Will definately use again.

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, received within 5 days thi k it was. Love these tyres conti sport attack 2, second one I've had!!!

March 11, 2020
Unprompted review
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