Moto-Electrical Reviews 

206
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, noting that orders arrive securely packaged and often reach their destinations the very next day. Consumers also mention the remarkably user-friendly websites and exceptionally helpful support teams that make purchasing replacement parts a completely seamless and reassuring experience. However, some people mentioned experiencing frustrating issues such as receiving faulty products, completely flat batteries, or replacement items that failed to work properly. A few reviewers were additionally dissatisfied with unexpected delivery complications, extra customs fees, or having to cover return postage costs for mistakes.

What people talk about most

Delivery service

People report high satisfaction with the delivery service, often highlighting prompt next-day arrivals and... See more

Product

Users describe positive interactions with product quality and performance. Reviewers note that items arrive... See more

Order

Reviewers highlight positive aspects of order, consistently praising the fast dispatch and delivery times.... See more

Service

Customers consistently note positive experiences with service, highlighting a top class and super efficient... See more

Quality

Consumers find quality to be positive, highlighting that the products are well-made and work effectively.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy To Use Website. Ordered & Paid Immediately Without Issue. Dispatched Same Day & Delivered The Next Day. Perfect Item Application. Installed Without Any Issues This Company Know How To Oper... See more

Company replied

Rated 5 out of 5 stars

Fast delivery of the regulator/rectifier and it worked a treat. A proper professional company. Would recommend using this company. Thanks. Got my bike going again after a lot of other delivered produc... See more

Company replied

Rated 5 out of 5 stars

The part was discontinued by triumph so type in on Google and my part required appeared after market part by these guys great response kept me up to date with my order Thank you moto electrical

Company replied

Rated 5 out of 5 stars

I was in need of a set brushes and a brush plate for my rare Honda. I called and spoke to David who was super helpful over the phone. Once I had found the OEM part number they quickly matched the... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Moto-Electrical are the leading supplier of Electrical Engine components in the UK and Europe. Whilst bringing you brands like CRC, RMstator & Arrowhead at affordable prices. Offering Trade accounts and Discounted bulk buys.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(206)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from a dedicated company

I was in need of a set brushes and a brush plate for my rare Honda.
I called and spoke to David who was super helpful over the phone.
Once I had found the OEM part number they quickly matched the part up and had stock at a very, very competitive price.
2 Days later my bike was up and running again.
I thought I was going to have to order from Japan but nothing was too much trouble for the guys at Moto Electrical.

August 19, 2025
Unprompted review
Moto-Electrical logo

Reply from Moto-Electrical

Hi Thanks for your great review glad we could get you back on the move!

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Rated 5 out of 5 stars

Top Notch

Fantastic service,simple to order and quick delivery.
Will definitely use again,hopefully not to soon in the future.

August 6, 2025
Moto-Electrical logo

Reply from Moto-Electrical

Glad you found it a simple process :)

Rated 5 out of 5 stars

Found the part easily

Found the part easily, in stock, ordered and arrived in 2 working days

August 9, 2025
Moto-Electrical logo

Reply from Moto-Electrical

That's what we like to hear!

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Rated 5 out of 5 stars

Good pricing

Good pricing. Well packaged and prompt delivery.

August 5, 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hi! Thank you for the great review!

Rated 5 out of 5 stars

Quick delivery to Northern Ireland

Quick delivery to Northern Ireland. No hassle purchase process with part spec listed clearly.

July 29, 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hi Stephen! Thank you for this Glad you got everything quickly :)

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Rated 5 out of 5 stars

Quick delivery, excellent battery

I've had a few batteries for a large motor bike and Motobatt have lasted the longest. Need another type. Found the equivalent battery on the main Motobatt web site, type number in Moto-Electrical site, found it straight away, ordered on line with no issues. Delivered the next day

July 10, 2025
Rated 5 out of 5 stars

Triumph Bonneville America Stator

Ordered a stator this morning with great advice with OEM numbers. Realised when removing old stator the wiring under the bike was worn through so didn't need a new stator . No problem with Moto electrical cancelling the order as the staff were very helpful and friendly.

July 16, 2025
Unprompted review
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Rated 5 out of 5 stars

starter motor

Needed a starter motor, advice from Moto to go on Yamaha web site with the chassis number proved good managed to match part number etc . Part ordered arrived quickly fitted just right and works. Yamaha price £435 Moto price all in £ 75

July 7, 2025
Rated 5 out of 5 stars

An example of how service should be

Great service ordered part 3.30pm and arrived by 10am next day. Phoned for clarification on a couple of points and phone answered straight away. I wish service was always this way elsewhere. 5 stars.

June 30, 2025

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